Project Category: Case Study
NEC – Streamlining Quote Management
A customized and scalable web application that enabled NEC Corporation to streamline and expedite their quote management process
Company
NEC Corporation
Industry
IT services and products
Region
Japan
Technologies
.NET
Requirement
A scalable web solution that can reduce NEC’s sales cycle by responding to their dealers’ requests quickly. They also wanted to automate some of their quote generation practices which will simplify their overall process.
Challenges
Inefficient practices in quote management such as using various calculation methods and manual generation and processing of quotes led to huge resource leakage and delays in their sales cycle.
Results
NEC was able to accelerate their sales cycle and reduce 50% of their resource wastage. The application increased their productivity by streamlining their quote management process.
“Fingent Corporation is a good partner for our projects and I’ve enjoyed working with them. They consistently hit milestones, manage projects well, and deliver quality work.”
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Lindsey Jones – Empowering e-Learning Management
How Fingent enabled a learning management solution for Lindsey Jones which helped them take complete advantage of digitization
Company
Lindsey Jones University
Industry
Education
Region
United States
Technologies
PHP
Requirement
A web-based solution for Lindsey Jones to interact with their clients who are majorly colleges, universities, and technical teaching institutions.
Challenges
Study material distribution overheads, low productivity, limited reach and other disadvantages of a traditional educational model that the customer used to follow.
Results
A web-based application (clinical simulations) that enabled Lindsey Jones to interact with colleges, universities, and technical teaching institutions. The solution helped them effectively reduce their cost input by 80%.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Field Service App Enabling Efficient Staff Management
A feature-rich application with automated features to improve the quality of pet care and offer a better experience to customers
Company
Tracking Paws
Industry
Pet Care
Region
United States
Technologies
CodeIgniter, jQuery, HTML, MySQL, Laravel, Swagger, Cordova
Requirement
An advanced pet care application that leaves no inefficient gaps in the customer’s operations.
Challenges
The customer was using a pet care management solution that required manual intervention at many points.
Results
20% expansion in the overall business within the first few months of the app’s deployment.
“Fingent Corporation was very responsive and fast to address our questions and concerns. Fingent Corporation was able to deliver the work within time and budget. ”
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AFCO – Audit & Compliance Software for Better Efficiency
How Fingent’s customized web and mobile applications enabled AFCO to manage all of their audit work orders well across different clients
Company
Alex C Fergusson LLC
(AFCO)
Industry
Service Process Management
Region
United States
Technologies
PHP
Requirement
An administrative web application that helps AFCO in the creation and administration of different user roles and in the management of work orders. We also modified their mobile application for field services staff.
Challenges
AFCO’s mobile application was working on an outdated technology which limited the flexibility of their field service representatives in tracking audit and compliance history. It also affected their overall productivity.
Results
Doubled the productivity of field agents with 42% increase in the efficiency and speed of audits and 50% reduction in project turn around duration. It became easy for AFCO to track compliance levels of audits.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Interactive Second Screen Experience
FilmSync was a commercial project to develop a smartphone app that provides interactive second-screen experience to video content viewers
Company
FilmSync
Industry
Media
Region
United States
Technologies
Android, iOS
Requirement
The customer wanted to engage the audience better, making video watching a more interactive experience. They required an app that provides interactive second-screen experience to video content viewers.
Challenges
The challenge was to connect people watching a news story or documentary on television with related, additional content, through a second screen app on their smartphones.
Results
Fingent solved the technical hurdles of creating a synchronized second screen app that delivers an engaging experience in line with the story, allowing the second screen to display content in sync with the video on the primary screen.
“I have been very pleased with Fingent Corporation’s user experience and design capabilities. Reviews from engineers testify that their code was consistently solid and comprehensively documented. ”
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Enabling A Smarter Digital Workplace
Challenges:
Disconnected workplace, limiting the ability to operate efficiently with smooth collaboration and communication
Industry
Telecommunications
Solutions:
Bitrix 24, SharePoint 2016, Atlassian
Results:
Considering the long-term IT roadmap, cost/budget constraints, employee competence, and the timeline for deployment, Fingent suggested 3 possible solutions: Bitrix 24, SharePoint 2016, Atlassian. Each of these solutions is projected to increase employee communication by over 30%.
Locations:
Japan
About the Client
Sony Mobile Communications Inc. is a multinational telecommunications company and an iconic smartphone brand that pioneered innovation in the 2000s. With research and development facilities across borders, the company consistently strived to break new ground in the telecommunications sector.
However, Sony's extensive and globally distributed workforce challenged the company to execute a well-connected work culture. The company was determined to end a siloed and disconnected workplace environment by leveraging the latest technologies.
Case Overview
Fingent’s analysis aimed to gather key pain points, improvement ideas, and IT demands, ultimately crafting a roadmap to achieve a collaborative digital workspace. The survey highlighted challenges in sharing and accessing information, coordinating tasks, finding the right expertise, and more.
Fingent shortlisted 3 software solutions for SONY Mobiles: Bitrix 24, SharePoint 2016, Atlassian. These solutions were then subjected to pairwise comparisons for each of the nine capability features to determine the most suitable option.
CHALLENGES
Roadblocks Faced in the Existing System
Complexities of a digital workspace landscape
Lack of Inter-connectivity and usability
Diverse perspectives on needs
Inability to use new-age technology
Need for a customized solution
SOLUTION
Fingent’s Approach - Identifying A Smarter & Connected Digital Workplace
Fingent’s meticulous User Needs Analysis process helped identify 23 suitable software solutions from over 300 available options. These solutions span various categories, including Enterprise Portals, Enterprise Content Management, Collaborative Project Management, Intranet Solutions, and Document Management Solutions. The technology analysis phase included:
Installation, usage trials, and vendor discussion
Analysis of reviews and feedback from users
Customizability, interconnectivity, and extensibility checks
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BENEFITS
Making an Impact on Client Success
The solutions identified by Fingent are projected to increase employee communication by over 30%, significantly boosting productivity and overall efficiency. With these improvements, Sony Mobile could meet deadlines twice as effectively and deliver nearly triple the value in their projects.
Super-connected digital workplace solution
Flexible to leverage new-age technology
Enhanced performance capabilities
Foster a collaborative work environment
Seamless collaboration
Boosted performance
Instant communication
Connected workplace
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SimpleRent – a Customized Solution to Simplify Property Management
How we created a simple, customized, SaaS-based property management platform to solve the everyday challenges of a property manager
Company
SimpleRent and Sealey Investment LL
Industry
Real Estate
Region
United States
Technologies
ASP.NET, MVC
Requirement
The property management area is a complex space and it is hard to make some of the functionalities simple. Ben Sealey, the co-founder and partner of Sealey Investments, LLC approached us to create a customized property management solution.
Challenges
It was challenging for the customer to manage tenants, maintain properties, collect rent, and carry out the other responsibilities of property management using their existing software.
Results
SimpleRent not only eased the lives of property managers and tenants but also represented great value for the customer. With numerous positive reviews and high ratings, the customer now prides the ownership of SimpleRent.
“The quality of their work is excellent. The UI is great, and I’ve received positive feedback many times about the look and feel of the site. Fingent has created a highly affordable product for us.”
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Mobility Leverages Field Service Management in Real Estate
How Fingent helped Easa Saleh Al Gurg Group LLC to optimize their field management services by leveraging mobility and reducing manual processes
Company
Easa Saleh Al Gurg Group LLC (ESAG)
Industry
Real Estate
Region
Middle East
Technologies
Sap Pm, Sap Mm, Sap Re-Fx
Requirement
A mobile-based solution that will enable Al Gurg to receive and route customer complaints directly to their core ERP (SAP) system.
Challenges
Manual procedures and paper-based forms limited their visibility into tracking service requests and optimizing field service activities.
Result
Three role-based mobile apps improved the Turn Around Time for customer complaints, reduced manual work, and increased profitability.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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GST Implementation in SAP for a Chemical Manufacturer
How we did a successful implementation of GST into the SAP system of a leading manufacturer of vital organic chemicals in India
Company
HOCL
Industry
Manufacturing
Region
India
Technologies
SAP S/4HANA
Requirement
The customer’s requirement was to integrate Goods and Services Tax (GST) into their existing SAP system by analyzing and making the required technical changes to support GST implementation.
Challenges
Diverse entities, complex business scenarios, stringent timelines, identifying and installing relevant SAP support packs, and making technical changes and functional modifications.
Results
We did a 100% compliant GST implementation in the customer’s SAP system by carefully addressing all taxable scenarios and specific requirements.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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