Project Category: Case Study
Mobility Leverages Field Service Management in Real Estate
How Fingent helped Easa Saleh Al Gurg Group LLC to optimize their field management services by leveraging mobility and reducing manual processes
Company
Easa Saleh Al Gurg Group LLC (ESAG)
Industry
Real Estate
Region
Middle East
Technologies
Sap Pm, Sap Mm, Sap Re-Fx
Requirement
A mobile-based solution that will enable Al Gurg to receive and route customer complaints directly to their core ERP (SAP) system.
Challenges
Manual procedures and paper-based forms limited their visibility into tracking service requests and optimizing field service activities.
Result
Three role-based mobile apps improved the Turn Around Time for customer complaints, reduced manual work, and increased profitability.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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GST Implementation in SAP for a Chemical Manufacturer
How we did a successful implementation of GST into the SAP system of a leading manufacturer of vital organic chemicals in India
Company
HOCL
Industry
Manufacturing
Region
India
Technologies
SAP S/4HANA
Requirement
The customer’s requirement was to integrate Goods and Services Tax (GST) into their existing SAP system by analyzing and making the required technical changes to support GST implementation.
Challenges
Diverse entities, complex business scenarios, stringent timelines, identifying and installing relevant SAP support packs, and making technical changes and functional modifications.
Results
We did a 100% compliant GST implementation in the customer’s SAP system by carefully addressing all taxable scenarios and specific requirements.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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