According to data collected from almost 788 small firms by Fasthosts Internet, it is found that there is a huge difference in terms of adopting new technology in the workplace and finding success through using it.
One out of three firms said that they have failed in improving efficiencies, even after adopting business technologies like smartphones, tablets, and other computer software. The paradox here is that almost half of the small firms in the UK have admitted that they regularly purchase new technologies, even if it is without being certain that they need them.
In order to improve efficiency, it is not enough to merely jump on the bandwagon and adopt technology. You need to know the exact kind of technology your company needs and make sure that it is aligned with your business processes. You definitely need to get yourself acquainted with a lot of information related to technology and understand its relevance in your business, for which you will need the help and advice of IT experts.
The numbers that literally indicate the need for an IT professional
Further into the research conducted by Fasthosts Internet, there are several factors which point to the fact that business enterprises need to seek advice from IT professionals for their technological aspects. Let’s take a look at some of them:
- Up to 35% of firms felt that their new technology purchases led them to work longer hours or failed to improve efficiencies in some way. Around 48% found their new technology to have increased efficiency and lead to “smarter working”.
- About 74% of small companies, that is to say, a vast majority of them, felt that implementing technology did not free up their employees’ work time, which they had hoped to use for raising the organization’s innovation and scope.
- Only 41% of them found their employees to be enjoying using new technology, while about one in five firms said that they employ staff who are frightened of using new technology.
- A large margin of firms, that is about 85% of them, admitted that they are almost never aware of how to use the new technology in the best way, as and when they are introduced.
- Only 1 in 10 firms has sought help from their IT advisor or their technology provider, in the event of being disappointed with a particular part or aspect of their adopted technology.
Off the list of figures, it is also generally found that many firms struggle with the way they buy as well as use technologies in their workspace. Although almost all of them are well aware of the importance and relevance of using technology, a lot of them find that success on using technology is a hit-or-miss situation. For some, it clicks, while for others it doesn’t.
Why does this happen
According to Stephen Holford, Marketing Director of Fasthosts Internet, “Busy business owners can find the time and advice needed to ensure all technology investments are well placed. An inadequate approach to buying and reviewing solutions can lead firms to miss out on the maximum value of technology.”
The major reason for such failures is basically the way technology is researched on by the companies. On the need for technology, companies resort to random research about the kind of technology they need to adopt, often leading them to irrelevant or even misleading information. It is on the basis of this haphazard information that they buy their technology. This results in a large number of firms wasting their money on solutions that they probably don’t even need or simply do not perform well.
What’s worse is that not all of these thoughtless investments are even brought to notice. Only 11% of small firms in the UK, review whether the new technology that they have adopted is working well, each time a new piece or part is introduced. And as mentioned before, not all firms go back to their provider or IT expert on finding that their technology doesn’t work satisfactorily.
What ideally should be one of the first things to do before adopting new technology, that is, seeking the advice of an IT professional, is done by only one in four firms. In effect, only 25% or about a quarter of firms, are doing the right thing.
In order to avoid such failures, business enterprises need to plan technology investments properly and consult IT professionals who know best about the right kind of technology for their business. They need to work closely with suppliers, throughout the purchase.
Once the technology is deployed, businesses need to keep track of its success rate and take necessary steps to overcome shortfalls or errors as and when they occur. They also need to constantly upgrade their knowledge, through advices, case studies, guidelines, and the like.
Have you consulted an IT professional for your business yet? If not, talk to us.
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