Project Category: Case Study
Simplifying Content Management with a Customized Software Solution
Challenges:
The need to quickly create campaigns urged streamlining content generation and management
Industry
Financial Services
Solutions:
A Custom-built Content Management System
Results:
Easy management of content types, SEO tags, translation to local languages, and more. Streamlined and efficient content management resulted in quality campaigns and better customer reach.
Locations:
UAE
About the Client
The client, RAK, is a leading insurance institution established in 1974. To remain competitive amidst the financial slowdown, the client’s marketing team wanted the ability to quickly create campaigns, run experiments, and gain a competitive edge.
The company was already using a content management system. However, outdated technology crippled the firm from achieving marketing targets. Complexities in content management delayed campaigns and affected sales.
Case Overview
Fingent optimized its existing content management system, which helped the sales and marketing team to achieve their goals easily. The end product was a web publishing platform built on a secure CMS, enabling easy content management.
The solution allowed the team to quickly deploy new content without having to rely on designers and developers. Prompt content delivery enhanced customer engagement and widened customer reach for the client.
CHALLENGES
Roadblocks Faced in the Existing System
Inefficient Content Management
Outdated Technology
Delays in Running Campaigns
Inability to Achieve Marketing Targets
Tough Market Competition
SOLUTION
Fingent’s Approach - A Custom-built Content Management System
Fingent revamped the client’s CMS into a secure, scalable WordPress platform, empowering the marketing team to launch campaigns and content independently. This streamlined content management accelerated time-to-market and reduced dependency on technical teams.
Optimized CMS for easier management of content types
Improved management of SEO tags and transition to local languages
Role-based content management access
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BENEFITS
Making an Impact on Client Success
The enhanced CMS empowered RAK’s marketing team to launch campaigns swiftly, expand market reach, and stay ahead of competition—without relying on technical support. It simplified content workflows, improving agility and engagement.
Faster content publishing reduced campaign turnaround time
Multilingual support helped tailor content for regional audiences
Role-based access improved team collaboration and control
SEO-optimized content boosted online visibility and reach
Streamlined Content Management
Better Marketing Outcomes
Faster Campaign Delivery
Enhanced Customer Reach
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Simplified Patient Care Using Customized Technology
Challenges:
Communication barriers between patients and caregivers hinder patient care efficiency
Industry
Healthcare
Solutions:
Encourage - A Cloud Platform for Engaging Patients and Preempting Readmissions
Results:
The application eases collaboration between patients and caregivers to improve healthcare outcomes. It allows doctors to track patients’ health progress and enables patients to easily select care plans, caregivers, treatments, and more.
Locations:
US
About the Client
Patient care quality is often compromised due to miscommunication or a lack of patient-caregiver collaboration. Healthcare departments struggle to keep patients engaged and informed on their care plan, health progress, etc.
Encourage is a healthcare solution that aims to improve treatment outcomes by promoting better communication and cooperation between doctors, patients, and caregivers. The app enables hospitals to offer the best patient care and empowers patients to analyze and select the best hospitals and caregivers.
Case Overview
With Encourage, a doctor can track a patient’s progress, assign tasks, add reminders, and facilitate streamlined care plans based on the patient’s profile.
The app helps patients take advantage of the best healthcare treatments based on hospital performance. Patients can select their preferred caregivers. The solution also enables users to access educational material regarding procedures or illnesses. There is a rewards-based gamification component to engage patients and caregivers better.
CHALLENGES
Roadblocks Faced in the Existing System
Inefficient Doctor-Patient Collaboration
Difficulty in Tracking Patient Progress
Inability to Educate Patients on Treatments & Health Conditions
Limitations For Patients to Identify the Best Caregivers
Difficulty in Accessing Clinical Track Records
SOLUTION
Fingent’s Approach - Encourage - A Cloud Platform For Patient Engagement & Communication
The application, accessible to the care team, case manager, patient, and patient’s family, enables all users to track healthcare progress, manage care plans, receive alerts and notifications, and coordinate effectively for improved patient care.
The application allows timelines and journals
Customized content for patient education
Clinical tracking board
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BENEFITS
Making an Impact on Client Success
Enabling streamlined care plan and care circle management, the application is a fully automated and multi-faceted patient engagement system. Its highly customizable and scalable nature makes it simple for organizations to quickly implement it for enhanced patient care
Easy patient profile management and patient progress tracking.
Automated notification for care teams, patient & family
Reward system - “gamification”, rewards & financial incentives via reward store
Fully automated and multi-faceted patient engagement
Streamlined Case Management
Quick Alerts & Notifications
Enhanced Patient Engagement
Improved Patient Care
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Simple Appointment Management – Absolutely Leisure
How Fingent built an online booking system to augment on-premise booking and ensure a happy booking experience for the users
Absolutely Leisure
Industry
Entertainment
Region
United Kingdom
Technologies
ASP.NET MVC
About the Customer
Absolutely Leisure, founded in 2009, is a subsidiary of Slough Community Leisure. Absolutely Leisure offers numerous entertainment activities such as Karting, Laser Combat, and Ten Pin Bowling, among many others. Their aim is to provide affordable leisure and entertainment activities for everyone. Absolutely Leisure struggled to streamline their go-karting booking system. They wanted to easily manage online booking along with their on-premise booking and ensure a happy experience for their customers.
Fingent’s Solution
Fingent built an online booking system to augment an on-premise booking system. Clients are able to securely schedule and book the rental of go-karts and related products from home.
How we helped our client
User Registration
Product Catalogue
Calendar Coordination
Credit Card Processing
Gift Cards Payments
Promo Codes
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Intuitive Mobile App Enhancing Customer Experience in Car Rental Service
Challenges:
Renting a car is tedious without the convenience of comparing prices in real time, checking availability, and scheduling dates appropriately.
Industry
Travel
Solutions:
A Mobile Application To Ease Car Rental Bookings
Results:
The application eases customers' car rental booking journey by allowing them to easily browse through available cars, compare prices, and schedule dates.
Location:
UAE
About the Client
Rental Car Group is one of the UAE's largest independent car rental brokers. They offer secure online bookings for all airports and major cities worldwide. As a large volume broker, they offer lower rates than travel agents.
For every location, the client’s team negotiates with the local agencies and then chooses the agency with the best rates and services. The client wanted a mobile application to streamline their operations and better manage their bookings.
Case Overview
When Absolutely Leisure approached Fingent, they wanted to leverage the latest technology to enable online booking management. They wanted a reliable solution to help them easily manage online bookings and offer a happy customer experience.
Fingent built an online booking system, enabling ease of booking and appointment management. The app allows clients to securely schedule and book go-karting sessions and other activities from the convenience of their home.
CHALLENGES
Roadblocks Faced In The Existing Systems
Lack of Online Booking Convenience
Limited Accessibility to Identify Available Bookings
Lack of Online Engagement for Customers
More Unsatisfied and Frustrated Customers
Need for Streamlined Management of Customer Bookings
SOLUTION
Fingent’s Approach - A Custom-built Online Booking System
Fingent developed a custom online booking system that offers real-time slot availability and a seamless booking experience. The solution enabled customers to easily schedule Go-Karting sessions from anywhere, improving accessibility and satisfaction.
Quick user registration and navigation with simple UI/UX
Streamlined payments with easy credit card processing
Access to the product catalogue and calendar coordination
Enable a smooth and effortless AI transition journey with Fingent
BENEFITS
Making An Impact On Client Success
The new booking system enhanced customer satisfaction and streamlined Absolutely Leisure's booking operations. It also improved staff efficiency and increased online engagement.
Real-time slot visibility reduces booking confusion
24/7 online access boosted customer convenience
Lowered staff workload with automated scheduling
Increased bookings through a user-friendly interface
Efficient Booking Management
Online Customer Engagement
Wider Reach
Enhanced Customer Experience
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Multi-Parcel Auctions Application to Conduct Live Auctions
How Fingent helped Ranch Marketing Associates create a cloud-hosted application to organize auction data in real time and improve their online auction process
Ranch Marketing Associates
Industry
Real Estate
Region
United States
Technologies
WordPress
About the Customer
Ranch Marketing Associates, LLC is one of the top ranch brokers in the west (USA), specializing in ranches for sale throughout the west including ranch land, recreational ranches, cattle ranches, investment ranches, hunting ranches, sporting ranches, fishing ranches, guest ranches, horse property, and equestrian properties. They wanted a specialized auction platform to provide their bidders with real-time intelligence during auctions and to improve the online auction process.
Fingent’s Solution
Fingent worked with founder Billy Long to create a cloud-hosted application to organize auction data in real-time and to facilitate live multi-parcel bidding remotely and on-site using smartphones and tablets. With the app, they were better able to capture the highest sales price for their clients.
How we helped our client
It is capable of predicting that bidder and bid combination of ranches that would fetch the maximum profit for the owner based on a particular algorithm and show them with lighted up lots depending on the leading bidder with his color.
It provides a simple and easy registration process for the bidders.
It promotes a safe and secure bidding process as it allows only registered bidders to take part in the auctions.
It also has a website linked, which takes care of registration and marketing.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Quantlogic – Algorithmic Trading and Analytics
How Fingent assisted QuantLogic in streamlining and simplifying their data through technology
QuantLogic
Industry
Financial Services
Region
United Kingdom
Technologies
.NET
About the Customer
Quantlogic is one of the leading providers of algorithmic strategies, financial research, trading signals, real-time trade management tools, and 24 hours of trade monitoring services. They basically deliver major services to investment banks, hedge funds, private investors and the like.
Fingent’s Solution
The data that they dealt with was developed from monetary predictions, after estimating changes in currency value while relating them between exchange markets of different countries. This helped them to better plan their investments.
How we helped our client
The data formed over 200,000 data touchpoints that included relations between resistive and support functions, predictive and actual value and the like. It also included the rate of success of predictions.
Each of these data touchpoints was further associated with 12 derived unique verticals in real-time.
Fingent’s advanced analytical solutions, helped Quantlogic maintain Data Quality that improved their predictive algorithm.
Quantlogic increased its probability of successful predictions along with radical data association and data archival processes.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Property Management Software Customized for a Leading Real Estate Company
An advanced property lifecycle management solution that addresses all the possible process flows in the single-family real estate business
WRI
Industry
Real Estate
Region
United States
Technologies
.NET, Android, iOS
About the Customer
This project was done for a leading property investment and management company, handling more than 8000 properties segmented under single family real estate. They manage real estate portfolios of private equity funds, offering a vertical spectrum of services ranging from property acquisition to lease or sale management.
The inefficiency of manual business processes and the immediate need to scale up owing to a growing customer base forced them to think of a software solution. Their need was to streamline and automate key business operations effectually making them more efficient. Though a leading property management software was inducted into the environment, the solution didn’t really blend with their culture as it primarily catered to multi-family real estate requirements ( like most other prevalent solutions ) and couldn’t really fill the gaps for their business. The organization had to rely back on old excel sheets to manage multi-million dollar transactions and endure several manual processes and inefficiencies.
Fingent’s Solution
With in-depth consultation and gap analysis, Fingent’s business team understood the strategic requirement of the organization and mapped these into a vertically integrated solution. Therefore a phased approach had to be adopted. The challenge was to ensure business continuity while deploying solutions on a unified platform. The client’s business processes were thus classified into three major cycles – Property Acquisition, Management, and Maintenance, each module having its own web and mobile applications tightly integrated into a unified platform. The solution automated every function within the property management lifecycle which led to exponential business growth for the client. Their growth was eventually recognized and was listed by the Inc. Magazine. They ranked amongst the Top 10 for real estate companies and Top 200 overall. A whopping growth of 2626% was registered over 3 years.
How we helped our client
Facilitates transparency across functions and departments alongside exhaustive customized reporting, delivering maximized performance.
Efficient data sourcing enables tight department wise integration, helps to create a proficient workflow and enables easy data migration from disparate data sources.
Seamless integration with industry-leading service providers for payment, credit verification, accounting, listings, etc. Individual portals for the owner, tenant, and vendor.
A cloud-based solution, delivering features via web and mobile platform, with the capability to scale at ease.
An advanced property lifecycle management solution that exhaustively covers all possible process flows in single-family real estate business.
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Payment Processing Made Easy with UPS
How Fingent empowered Universal Processing System with custom solutions to enhance their productivity and efficiency
Universal Processing System
Industry
Logistics
Region
United States
Technologies
Android, iOS
About the Customer
UPS – Universal Processing system is an ERP system for Credit Card Processing. Using an OPEN-ERP Technology with a centralized server, UPS enables all the necessary features of an ERP.
Fingent’s Solution
Fingent aimed to enable better reach for UPS through a mobile application. Fingent also helped UPS improve existing capabilities by developing the Application Form of the ERP system. The goal was not to create yet another payment system but a complete productivity system for businesses.
How we helped our client
Send E-mail with PDF attachment
Create PDF on the Server
Capture Signature
Capture Image
Save data locally
Sync data with the server
Offline usage
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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Praise.com – High Traffic, Rich Content, Cross-Device
How Fingent helped CBN design and deploy a website that offers contemporary praise and worship music, news, videos and more
CBN
Industry
Nonprofits
Region
United States
Technologies
WordPress
About the Customer
CBN (Christian Broadcasting Network), is a large American Christian-oriented religious media conglomerate with a focus on evangelical media production for television and radio. It was founded by tele-evangelist, Pat Robertson with its headquarters and main studios in Virginia Beach, Virginia. They wanted a means to effectively communicate the message of Jesus Christ to a hurting world through praise and worship music online. Praise.com was their means to achieve this goal.
Fingent’s Solution
For CBN, Fingent designed and deployed Praise.com, a site that offers contemporary praise and worship music, news, videos and reviews to a wide audience. With Praise.com, CBN was able to deliver exactly what they intended and reach out to a large number of people by helping them share their stories in faith. The key challenges in the development of Praise.com were in its design, content scaling, migration, creating feeds and page rendering.
How we helped our client
Offers the latest in contemporary praise and worship music, news, videos and reviews from a Christian perspective.
Provides reviews of recent album releases, videos of the biggest Christian contemporary artists and thought-provoking devotionals.
Includes all ways to strengthen faith in Jesus Christ, even an online Bible.
It provides opportunities for users to share inspiring and edifying content among one another.
“They’re an honest company to deal with … they were always fair and reasonable. Fingent’s project team demonstrated passion and commitment throughout the dev cycle and it was very evident in their work.”
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Platform to Learn and Prepare with Friends
Fingent developed an Android mobile app for QSLEAP that allows aspiring candidates to take tests from a mobile device
QSLEAP
Industry
Education
Region
India
Technologies
Android
About the Customer
QSLEAP is the world’s first social and free preparatory platform that allows candidates to access a global community of aspirants, experts, and test prep organizations. QS Leap aims to create a platform that provides free learning resources and expert guidance to aspirants of higher education.
Fingent’s Solution
Fingent helped QS leap to develop an Android Mobile App that will help the aspirants to take tests from a mobile device. The app helps students gauge their progress, analyze their growth paths and schedule their study plans. Fingent focused on following a personalized learning practice while developing the mobile application.
How we helped our client
Test Report and Test Analysis
Test Attempt, Test Mode and Practice Mode
Social Media Sign Up
Dashboard with a progress bar, point system, daily progress tracking
Study Schedule Setup
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”
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