Tag: Low code/No code development
5 Advanced Business Technologies You Should’nt Miss Out When Strategizing Brand Value and Competency!
The strategic significance of advanced technologies as a critical business component is recognized by enterprises like never before. Besides business modernization and cost reduction, advanced technologies allow you to compensate for labor shortages, improve brand value and competency, and expedite research and innovation processes. However, several companies jump onto the bandwagon without properly understanding the practical applications and benefits of advanced technology in their business. Only 23% of small and medium-sized enterprises (SMEs) worldwide can invest in and grow with new digital tools, indicates the World Economic Forum. This data proves why companies should analyze advanced business technology examples before adopting digital tools.
Read more: Using technology to build customer trust: Your business plan for 2022
To simplify your understanding, here’s a quick rundown of five advanced business technologies we believe will help you cope with the new business and economic environment.
- Simplifying Workflows With Cloud
- Low-code Applications
- Robotic Process Automation (RPA)
- Document Data Extraction
- AI Assistants
As these business technologies become more affordable and handy, businesses are ardently pursuing them to automate customer service, streamline workflows, differentiate products and services, and reach new markets. Depending on your budget, implementation timeline, priorities, and unique business requirements, our team at Fingent helps you build the roadmap for technology adoption.
Let’s take a closer look at the five inevitable technologies for business transformation today:
Read more: How to gain maximum value from your technology investments?
1. Simplifying Workflows with Cloud
Workflow management is a highly overlooked enterprise strategy that directly impacts productivity. Managing different stakeholders, heaps of confidential data, and a series of preset and conditional tasks manually can lead to several errors such as employees missing key steps, policy violations, compliance issues, and monetary losses. By taking your workflows online, cloud-based workflow management applications increase your productivity.
Cloud-powered workflows or workflow management tools:
- Are scalable, centralized, customizable to your needs, easy to integrate, secure, reliable, and hassle-free.
- Offer a seamless and unified collaboration interface by preventing users from toggling between different messaging apps or communication channels.
- Reduce your dependency on in-house IT team by passing on the software maintenance responsibilities to the third-party software vendor.
- Can be accessed via any authorized network (with approved access credentials), on any device, from anywhere, 24/7. This has been a huge game-changer for several companies that switched to remote operations during the pandemic.
Example of a Cloud-based Workflow Tool
Finding a cloud workflow management tool that can be customized to your company’s requirements is daunting. The platform should integrate well with your organizational processes without disrupting your existing workflow. This is where digital workplace applications like InfinCE make the difference.
With InfinCE Digital Workplace, Fingent has improved its productivity by 20% through real-time, effective, and easy collaboration. Data-powered dashboards, dedicated servers, collaboration apps, productivity tools, virtual desktops, private mobile apps, and a host of exceptional business management features enabled us to achieve a significant operational breakthrough in streamlining workflows.
Read the full case study here.
2. Low-code Applications
Gartner estimates that by 2025, 70% of enterprise applications will use low-code or no-code technologies. Digital business transformation requires pushing custom software solutions to the market at lightning speed. This demand has given rise to low-code applications that will break the technological and organizational silos of application development, automation, integration, and governance. Low-code development enables business users to bring innovative ideas to life by just dragging and dropping low-code elements through a graphical user interface.
In simple words, low-code development enables “citizen” developers or non-tech users (such as business analysts or marketers) to build dashboards and survey or contact forms faster. Professional developers, on the other hand, can leverage low-code techniques to perform more efficient tasks such as legacy application modernization or back-end integrations with improved agility and velocity.
Use Cases for Low-code Applications
- Customer engagement applications and portals
- Mission-critical applications such as ERP software, payments manager, etc.
- Data analysis applications, BI dashboards, and data management software
- Mobile apps for customer engagement
- Order processing, inventory, order fulfillment, supply chain, and accounting apps
Salesforce Lightning, Microsoft Power Apps, and Zoho Creator are some of the leading low-code applications today. SAP users can leverage the unified low-code/no-code (LCNC) solutions on SAP Business Technology Platform (BTP) to rapidly build and extend applications, and automate tasks and processes.
3. Robotic Process Automation (RPA)
Robotic Process Automation (RPA), often referred to as software robotics, is an easy-to-use software technology that allows anyone to automate digital tasks within their business processes. RPA allows users to create software robots or “bots” that can learn, emulate, and then execute rules-based business processes. According to Forrester Research, RPA software revenue is expected to reach $6.5 billion by 2025, while RPA-related services revenue could hit $16 billion in the same year.
Potential Use Cases for RPA
We offer free proof of concepts to help you understand how RPA can improve your business efficiency and customer experience. Some of our top use cases include:
- Automating discharge protocols and data management to increase HR productivity in healthcare.
- Daily retail process automation such as order processing, inventory and warehouse management, etc. to save time and resources.
- Reducing customer wait times through RPA-enabled chatbots that answer customer queries in real-time.
- Error-free, automated billing and invoices to keep your financial systems and reports up-to-date.
- HR teams can automate the maintenance of personnel data and records, streamline onboarding, and manage payroll seamlessly.
Download our white paper to learn more about how Robotic Process Automation can simplify your business operations
4. Document Data Extraction
Extracting quality data out of unstructured or poorly structured data sources and documents for further processing, migration, and storing has been a biggest obstacle in automating back office operations. If you are entering structured invoices to a robust ERP tool like SAP, your payments can be automated and system records can be generated automatically. Due to the high costs of data extraction, several businesses extract only critical information fields, for example, the payment field within an invoice. Businesses are compelled to manually extract data from other important fields, such as validating the invoice’s compliance with VAT.
AI-integrated OCR Software for Document Extraction
Optical Character Recognition (OCR) is an affordable, game-changing technology that automatically extracts data from the digital images (photos) of large files, scanned documents, and sub-titles or captions superimposed on an image. It reduces the time spent in manual data entry and extraction by automatically converting typed, handwritten or printed text into machine-readable text. AI-powered automated data extraction tools like DocuSign, Docsumo, Kofax Capture, and Amazon Textract leverage OCR technology to reduce the chaos involved in document data extraction and enable businesses to create an efficient workplace.
Our team helps customize document data extraction software that can save your time and money by eliminating transcription and transposing mistakes.
5. AI Assistants
One of the most common examples of small business automation today is the use of AI-powered virtual assistants. They can save your employees’ productivity by automating the most repeatable customer interactions, such as technical support, appointment scheduling, lead qualification, and order management. AI virtual assistants like Google Assistant and Alexa can understand and act according to your voice commands and customize responses to your queries. Understanding customer intent through natural language processing and recognition allows AI assistants to maintain a human-like conversation.
Chatbots are a popular category of AI assistants that are designed specifically for text-based channels like SMS, email, and live chat. Recent years have witnessed a rise in chatbot adoption among several business verticals, product and service lines, websites, mobile apps, customer portals, and so on. Data shows that 58% of B2B companies and 42% of B2C websites are using chatbots to make their websites and mobile apps more interactive. More than 56% of businesses believe chatbots to be driving digital disruption in their industry.
Case Study: AI Virtual Assistant for HR
Fingent’s HR team was pressed to transform their service delivery model as routine, transactional tasks affected their performance and efficiency. To solve their struggle, Fingent developed MUSA, an AI-powered virtual assistant (a chatbot) and integrated it with Fingent Hub, Fingent’s internal employee management system. MUSA is short for Multi Utility Assistant. Employees can ask MUSA any queries related to HR and IT DevOps processes at Fingent, and they’ll get answered instantly. MUSA has improved our HR team’s response time by minimizing their workload and allowing them to focus on areas requiring more attention.
Read the full case study here.
Business and Technology Are Inseparable
Gartner writes that businesses leading with technology employ advanced tech to boost their customer experience and revenue growth, have a clear understanding of their priorities, goals, and strategies, and invest in solutions tailored to their needs. Technology allows businesses to lower the walls within and between their organizations, customers, providers, suppliers, and so on. Organizations perceiving technology as a key business consideration will be able to match the pace of business change and stay relevant and competitive.
How can your company embrace growth in a new era of transformation and business technology trends? If you feel you’re getting caught in the technology maze, take a quick break to contact us.
Our consultants can simplify your technology adoption strategy based on your priorities, customer needs, financial resources, and technical requirements.
Low Code/No Code Development with SAP BTP: How It Is Turning the Future of Enterprise Resilience
Low code/No code is becoming a fierce upcoming contender in today’s digital landscape. For one, its unique capabilities enable collaboration between business stakeholders and IT teams. And it allows for an unprecedented speed of innovation.
Before the pandemic, companies looked to a Low code/No code platform for its unique benefits. Today though, the COVID-19 pandemic has amplified the importance of low code in remote development.
This article will explain what is Low code/No code development with SAP BTP, and will also discuss how it is changing the future of enterprise resilience.
Read more: Rise with SAP – How Fingent Can Help Explore Business Transformation as a Service (BTaaS)
What is Low Code/No Code Development with SAP BTP
Studies confirm the that market landscape for Low code/No code development technologies will remain on a strong trajectory into the future. We can be confident that more organizations will turn to low code platforms to support innovation and digital transformation.
Low code/No code is a software development approach. It enables the delivery of applications faster with little or no coding. Low code/No code platforms are a collection of tools. They enable the visual development of applications via modeling and graphical interface instead of extensive coding languages.
The term “Low code/No code” is a modern alternative for RAD tools (Rapid Application Development). Today, Low code/No code is especially advantageous for enterprises that are looking for ways to streamline all organizational operations such as procurement, production scheduling, customer data, and order processing without the complication of hand-coding.
These tools empower developers to speed up the process of getting an application to production. All without hand coding! These platforms are a fast and easy alternative to traditional software development. Both professional and non-professional developers (citizen developers) can use Low code/No code platforms to develop apps of varying complexities.
Low code/No code development with SAP BTP (Business Technology Platform) empowers non-IT professionals to develop and launch apps with little or no input from IT. This reduces the IT talent gap. It enables transformation in the development and expansion of organizational capabilities.
Low code/No code platforms are built on Platform-as-a-Service cloud environments. This means it employs visual programming interfaces to solve business problems faster. The best part of it is that it does not require deep technical knowledge as it has a simple drag and drop interface.
However, Low code/No code is not just about the user interface. SAP considered this fact while shaping a part of the SAP BTP strategy. Developers and business experts are no longer limited as they are now empowered with integrated Low code/No code automation tools such as SAP Intelligent Robotic Process Automation SAP Business Application studio and more. These tools enable developers to build Intelligent Enterprises.
Read more: A Complete Guide On Software Product Development Stages And Life Cycle
How Low Code/No Code Is Turning The Future Of Enterprise Resilience
The COVID-19 pandemic has propelled the adoption of digital technologies. The goal of these technologies is to allocate human resources wisely to empower the end-user. Low code/No code is faster and more efficient. It frees up professional developers’ or citizen developers’ time for more complex activities.
Most importantly, Low code/No code builds systemic resiliency and responsiveness into the daily functioning of an enterprise. As enterprises aim to become more future-proof, they see Low code/No code as an immediate and effective opportunity.
According to Gartner’s prediction, by the end of 2025, half of all new Low code clients will come from business buyers that are outside IT organizations. Commenting on pricing, Mr. Biscotti said, “Low code capabilities that support remote work function, such as digital forms and workflow automation, will be offered with more elastic pricing since they will be required to keep the lights running.” Given the benefits and the affordability, the Low code/No code market will see commensurate growth.
How does SAP’s Low code development become the future of enterprise resilience? Please consider the following:
1. SAP offers the necessary sophistication to address complex business processes
SAP users often manage processes that involve a large number of applications linked to a single business process. Plus, a business may need an app that can handle complex tasks such as creating work orders offline for field crews. Low code/No code with SAP gives developers the ability to extend their functionality and solve any business problems.
2. Helps in streamlining work and allow employees to work more efficiently
Low code/No code development with SAP is much easier. Hence, it allows developers to manage repetitive tasks and focus on complex activities. Also, it enables them to focus on best practices across their organization to optimize processes and innovate. Thus, it streamlines work, allowing employees to work more efficiently regardless of their location.
3. SAP Low code reduces technical debt
Most organizations that are adopting digital transformation are discovering that they have large amounts of technical debt. This stands in the way of modernization and optimal user experience. Unfortunately, in some cases, the cost of legacy code exceeds its value-creating a debt.
On the other hand, Low code/No code platforms are designed to avoid technical debt. SAP Low code platform enables your team to discover customizations, estimate the cost of modernizing them and then transform them into custom objects on the Low code/No code platform. Furthermore, the right Low code/No code platform will make it simpler to maintain and simplify future upgrades and migrations.
Read more: Answering the Critical Questions Asked by Business Leaders Today on Digital Transformation!
4. SAP Low code can help your business scale
One of the most important aspects of resilience is the ability to scale as needed. While it is true that hand-coding development will lock in and not allow your business to scale, it isn’t so with SAP Low code.
Because Low code/No code development solutions use open-source standards, they allow you to export your raw source code and adapt it as required. Additionally, cloud-based platforms provide virtually unlimited scalability.
Look To A Resilient Future With Low Code/No Code
SAP BTP is in a unique position to assist many organizations to implement digital transformation. It can help businesses achieve significant productivity gains and improve forecast planning. Looking to the future, the digital landscape is changing.
Enterprises must continue to evolve on their mission for greater speed and agility. SAP Low code/No code platform creates a unified, business-centric, open platform for an Intelligent Enterprise. You can count on SAP for future-proofed resilience. As an SAP Silver partner, Fingent top custom software development company is uniquely positioned to open up all the benefits of its features in a way that is tailored for your business. Give us a call and let’s get talking.