Project Category: Case Study
Self Service Customer Portal to Streamline Payment Transactions
See how Fingent helped a major financial leasing firm simplify payment transactions for its customers by building a secure web-based portal.
Company
NEC Financial Services, LLC
Region
United States
Industry
Finance
Technologies
Visual Studio | ASP.NET MVC | C # .NET | MS SQL Server | TFS
Requirement
NEC envisioned a dedicated secure payment interface built upon their existing system that gave its customers the option to make payments online and perform other functions related to their transactions.
Challenges
Lack of payment facility in NEC’s existing solution hampered their cash flows. Manual processing of invoices proved to be error-prone, time-consuming and caused delayed payments.
Results
A dedicated customer portal featuring an easy-to-use interface that allows customers to flexibly make payments, view and download invoices, track transaction history, & more, all in one place
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
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TruCare Insights: Cutting-edge Web Application for Health Insurance Decision-Makers
Partnering with Casenet’s ASG to develop TruCare Insights as a reliable and nimble PHM platform that aids healthcare payer organizations
Company
Casenet, LLC
Region
United States
Industry
Healthcare software company
Technologies
Angular | TypeScript | NGRX | Protractor | Jasmine | Karma
Requirement
Casenet’s Advanced Solutions Group wanted to develop TruCare Insights as a new companion application that provides a suite of action-oriented dashboards and management tools for health insurance leaders/ payer organizations.
Challenges
Since TruCare did not provide integrated reporting options, maintaining reports and reconciling them against the organizational benchmarks required a significant amount of manual work externally.
Results
A highly scalable web application with best-in-class UI and UX design, seamless integration of complex TruCare workflows into the new system, and the ability to manage 10 mn+ data records using custom filters.
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
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Other Case Study
Innovating Radio Broadcasting and Listening
Utilizing the latest in mobile technology, Fingent helped CBN create unique user experiences with CBN Radio.
Company
CBN
Region
United States
Industry
Nonprofits
Technologies
UI/UX
Requirement
The Christian Broadcasting Network (CBN) is a global ministry committed to helping the young and old, understand the principles of the Kingdom of God that relate to the spheres of human endeavors. Utilizing the latest technologies they wanted to spread God’s message to a wider audience.
Challenges
CBN Radio was built with the motive to broadcast 12 stations including Christian songs, gospels, and news channels in one app. However, the app encountered numerous bugs and crashes that hindered a smooth and enhanced user experience.
Results
Fingent initiated a complete UI revamp for the app, giving the app a whole new look, simple navigation, and exciting new features. CBN Radio now spreads the joy of Christian songs and extends generous assistance to the relief of human sufferings.
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
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Other Case Study
INTERACT 123: Fully-streamlined course management application to help instructors manage credit hours
Oct 16,2020
INTERACT123®: Customizable Course Mapping & Pivoting Application for K-12 & Higher Education
How Fingent enabled Substantive Solutions, Inc. to render educational requirements in a simple and comprehensive manner
Company
Substantive Solutions, Inc. (SSI)
Region
Delaware, US
Industry
Education
Technologies
Angular 8 | MySQL | PHP Laravel Framework
Requirement
Substantive Solutions, Inc. (SSI) had created an analytical approach to assist K-12 and higher education institutions with mapping, designing and redesigning courses in alignment with credit hours, accreditation, and licensure. SSI's requirement was to assist them in making their solution more practical and secure.
Challenges
It was difficult to render the educational requirements in a simple and comprehensive manner using their legacy application. This was particularly challenging since the legacy application had migrated from Excel sheets, which were originally created using very complex formulae to keep track of interaction and credit hours in alignment with specified institutional measurements.
Results
INTERACT123® offers K-12 and higher education institutions a pioneering approach for mapping and pivoting courses across learning formats (face-to-face, hybrid, HyFlex, online) to support instructional design, educational delivery, engagement, professional development, and student success.
“ Their team is completely committed to our success as a client, and they do that with their dynamic team. The entire engagement was completely transparent and very systematic. It’s been an exceptional working experience. “.
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Other Case Study
Reshaping Campus Visits with Virtual Reality
Learn how Fingent helped a leading education organization innovate campus visits to increase the number of enrollments from underprivileged areas of the state.
Company
University of North Carolina
Region
North Carolina, US
Industry
Education
Technologies
VR
Requirement
The University Of North Carolina is recognized for its world-class teaching and dedicated public services. They offer over 200 academic programs and graduates more than 54,000 students each year. The organization wanted to improve the performance and participation of students in the higher secondary and post-secondary education, reducing college dropouts.
Challenges
The university realized that finding appropriate college education is remarkably challenging for first-generation students, specifically, for those who are located in the underprivileged areas of the state. They are most uncertain about their career paths and are often unaware of the available study options. UNC wanted to help such students attain a better picture of the various programs available in the colleges of the university.
Results
Implementing the latest in mobile technology and the 360 degrees VR video abilities, Fingent helped the University Of North Carolina build an innovative mobile app. The app promptly connects students with all the 16 campuses of the UNC through their mobile devices, streamlining and simplifying the complete search process.
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
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Other Case Study
An Innovative Web & Mobile Weightloss Tracking Solution
How Fingent helped Medi-Weightloss deliver effective weight loss programs and enabled patients to track weight loss progress using a custom-built web and mobile solution.
Company
MEDI-WEIGHTLOSS
Region
United States
Industry
Healthcare
Technologies
React Web Framework | UI/UX development | Native & Hybrid Mobile Technologies
Requirement
Medi-Weightloss wanted to innovate its Signature Patient Tool with the latest innovations in web and mobile solutions, to enhance customer engagement and increase patient participation.
Challenges
Considering the growing business, the organization was looking for a robust technology partner who could help them revamp their existing web application as well as develop a mobile app within a limited time.
Results
Utilizing the intuitive web and mobile app, Medi-Weightloss could successfully increase their number of happy customers by 16%, providing effective weight loss programs.
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
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Other Case Study
A Customized Software Solution To Create Immersive Learning Experience
How Fingent helped create Biblingo, an intuitive learning app to facilitate effective, fun, and convenient learning of the biblical languages.
Company
Biblingo
Region
United States
Industry
Education
Technologies
React | .NET Core
Requirement
Biblingo was created with an aim to advance God’s Word in the world by making the biblical languages more accessible and easier to learn. The team envisioned helping laborers of all kinds master the culture and languages of the Bible, in order to aid them in transforming our world.
Challenges
With the lack of solid resources to learn the biblical languages, it is difficult to grasp or actively use them in day to day life. Students often spent hours together on Greek and Hebrew only to make little progress in originally using the languages in perfect understanding.
Results
Executing an immersive and interactive approach, Biblingo helps students to quickly recognize literary patterns, grammatical structures, and senses of words, enabling them to faster learn the biblical languages, stress-free.
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
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Other Case Study
A Customized Bullying Prevention App
How Fingent helped Be Strong create a mobile app solution to prevent bullying, violence, and other mental crises amongst youth.
Company
Be Strong
Region
United States
Industry
Non-profit
Technologies
React Native | PHP | NodeJS | WordPress
Requirement
Be Strong is a national non-profit organization working to empower youth to prevent bullying. Utilizing a comprehensive student-led approach, Be Strong strives to bring a change in peer behavior by helping students reveal their challenges, and train them to become more resilient. Creating a “digital bridge” Be Strong wanted to help unite students, parents, teachers, and communities to bring issues out in the open, and provide solutions that change lives.
Challenges
Be Strong wanted to enhance its website capabilities, enabling a wider engagement. The team wanted to initiate live broadcasting of events, push notifications, interactive surveys, quizzes, and polls. Analyzing the increased usage of mobile devices amongst today’s youth, Be Strong also wanted to create a mobile app solution for both iOS and Android to ensure more people benefit from the various contents, resources, and supports delivered by the team.
Results
Utilizing expertise in custom web and mobile app development, Fingent initiated the mobile app development as well as the web app modification simultaneously, to reduce the production time. Keeping in mind that the mobile app solution was intended for students, teachers, parents, and school administrators primarily, user roles were respectively created for both iOS and Android device users.
“They go above and beyond what the typical developer interaction would be. They’ve also been great at meeting the needs of our timeframe versus theirs. “.
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Other Case Study
MJH Life Sciences™: Migrated 36 Websites to Sanity.io, the Headless CMS
How Fingent’s resource augmentation capabilities enabled MJH Life Sciences™ with seamless CMS migration and website modernization
Company
MJH Life Sciences™
Region
NJ, United States
Industry
Life Sciences
Technologies
Sanity.io | PHP | Vercel | React
Requirement
Migrate 36 websites hosted on different versions of Drupal to the headless CMS- Sanity.io without losing any crucial data. Ability to customize front-end using cutting edge technology, avoiding back-end dependencies.
Challenges
Legacy databases prevented the customer from staying relevant with the latest technology. Challenging to deliver engaging digital content experience. Pushing content to numerous touchpoints was time-consuming.
Results
Restructured client’s content management within a limited time ensuring the least downtime of existing systems. Increased customer retention rates led to reduced bounce rates and improvement in website traffic.
“ Off-the-shelf products in the market couldn’t accommodate our multi-party customer relations model “.
Fingent’s bespoke CRM application, tailored to our needs, streamlines processes for both our builders and suppliers. They even suggested ideas to maximize efficiency “.
Download Case Study
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Other Case Study
Application for Efficient and Easy Scheduling
How Fingent developed an advanced online booking application to streamline Adventure HQ’s booking process
Sharaf Group
Industry
Entertainment
Region
UAE
Technologies
PHP
About the Customer
Adventure HQ, an initiative of the Sharaf Group, is the ultimate in adventure superstore. They offer a wide variety of organized activities at locations across the UAE. However as their customer size grew, Adventure HQ found it hard to deliver seamless service to their customers. With multiple service requests and the lack of proper appointment tracking, their service quality was declining rather quickly.
Fingent’s Solution
Fingent developed an advanced online booking application to streamline Adventure HQ’s booking process. Full integration allows employees to manage bookings for all locations through a single app.
How we helped our client
Notes and Reminders
Admin Dashboard
Booking Management, Availability tracker
User Profile and Role management
Easy to use Scheduler
“The application that Fingent developed is excellent and has great visuals. The team explains their process thoroughly, makes changes that are requested promptly, and addresses bugs quickly and professionally.”