To build or to buy has been a million-dollar question most businesses seek an answer for. This can become more daunting when you consider the numerous factors influencing the decision. To make it less overwhelming, we will discuss factors and tips to help business leaders make informed decisions. This blog also explains the right process to follow once the decision is made.

Build Or Buy: Should You Buy Software or Build It?

Several factors must be analyzed when deciding to buy or build software internally. Here is an analysis of four key points that can help business leaders to make an informed decision that will impact their business growth:

  • What is the scope of the problem that you are attempting to solve?
  • How complex does the software solution need to fit your business?
  • Can the organization leverage exist experts, or will you need to hire more?
  • How quickly does the organization need the software?

It is good to remember that there are no one-size-fits for all in this regard. Analyzing these questions will help businesses zero in on one of the two options. Please read on to find out top tips to help companies identify which of these two is most suitable for their business.

Read more: Choosing the right Software Development Vendor

Top Considerations for Companies to Help Recognize Build vs Buy

Deciding to buy or build custom software is not as easy as flipping a coin. Here are the top considerations that will increase the odds of making the right decision:

  • Problem – Businesses must give thought to the problem at hand. Is it attempting to solve a common problem or specific to the company alone?
  • Funds – Can the company have dedicated funds to host and maintain the software solution, including upfront costs?
  • Time – Consider how time-intensive the problem at hand is. Is it just a nagging annoyance or a serious health threat to the company’s survival?
  • Strengths and Weaknesses – Analyzing a business’s strengths and weaknesses will help companies choose whether to build or buy. Can the business withstand the risks that may surface with technical debts, quality concerns, opportunity costs, and more?
  • Quality – Consider if you can fully focus business efforts on solving this problem without compromising quality.
  • Surface-Level Risks – Before buying or in the future with a trial, demo, or quote, reviewing the surface-level risks of buying versus building software is important.
  • Data – For certain companies, their data is vital to their competitive advantage. In such cases, it is crucial to consider how the third party may your proprietary data. Consider if there is the possibility of losing access or oversight to customer data or other critical business insights.
  • Security – Ensure the company’s accounts are not compromised by finding out if the third party can be trusted and if they use cybersecurity best practices.
  • Vendor Reliability – Consider if the third-party vendor is reliable. Does it have the ability to weather a market downturn or other external factors that may impact the business?

Read more: When Does Your Business Need Custom Software Development Solution – Evaluate Now!

custom software development

If a company decides to build custom software after all these considerations, it is vital that they follow the right process for the successful development of software.

What is The Right Process If You Decide to Build?

Building custom software might be the perfect solution for your business and building it the right way is key to its success. Usually, it is developed by a third party or in-house developers. Custom solutions ensure features and functionality with the company’s needs in mind. As a result, businesses enjoy increased productivity and growth.

To get started, here is the right process companies can follow:

1. Define your organizational needs

First, determine the current business process, expectations, and verifiable success. Talking to experts, finding out why the changes are necessary, and sketching out the workflows will help ensure a smooth project management process.

2. Resist the temptation to keep everything in-house

It may be tempting to handle all processes in-house to save money. However, working with your own IT team could cause a slowdown in the company operations as they already have their daily work. Here, outsourcing certain tasks makes the most sense. Consider working with a vendor with a verifiable track record in building custom software for other companies.

3. Be practical

To keep the project on track, create a realistic plan together with all involved in the project. This will allow companies to set specific deadlines. Knowing the timeline will help in allocating funds when required.

4. Test and test

Before implementing the new custom software, it must go through two levels of test. One is technical testing by IT professionals and developers to ensure all elements are working. The second is user testing to see if the software works as intended.

5. Document each stage

Documentation must include the team members’ details, roles and responsibilities, deadlines, and expectations for the project. It must also include a test plan, checklist, scope statement, training plan, implementation plans, and detailed user documentation.

Top 5 Trends in Custom Software Development Today to Look Out For

The custom software market is growing exponentially. Some software development trends stand out. These trends are influenced by the need for businesses to leverage advancing technology.

  • Cloud technology: The pandemic shut the door on data on-site and opened the door to cloud technology. Developing cloud-native applications will likely continue as many companies still use remote work setups.
  • Internet of Behavior: The Internet of Behavior, or IoB, studies customer behavior through the data gathered from various devices. This data allows businesses to understand how to improve the quality of their products and services.
  • Blockchain: Blockchain is used in businesses to track records without worrying about discrepancies.
  • Low-code and No-code development tools: Workers can create programs and sites even if they lack coding knowledge. According to research, by 2024, 65% of software projects will be done through low-code or no-code development.
  • Software integration: Software integration can provide a seamless user experience. Additionally, it helps the company save time and increase productivity.

Read more: Low Code/No Code Development with SAP BTP: How It Is Turning the Future of Enterprise Resilience

Low code/No code

Build For the Future

Building custom software allows organizations to use technology that addresses their unique needs. Following the right process can ensure they are implemented in a way that supports and advances business growth.

Custom software development is our forte, and we have been able to help many clients get exactly what they need from their software.

Give us a call, and let’s discuss what we can do for your business.

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    About the Author

    ...
    Tony Joseph

    Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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      Outsourcing Software Development
      In 2024: Ultimate Guide

      If you are required to develop software to run your daily business operations, you are probably left with three major choices – 1) develop your software in-house by hiring a team of software engineers, 2) adopt an off-the-shelf software solution, and 3) outsource software development to a third-party.
      Of all the three options, software development outsourcing offers a highly cost-effective, flexible, and valuable way to access the best of technology, skills, expertise, and development speed. Outsourcing software development allows your organization to decrease operating costs, increase speed-to-market, enhance core competencies, and get access to technology experts from any part of the world at half the cost of in-house development. New research reveals that outsourcing for software development is projected to increase by 70% between 2022 and 2023, as companies want to avoid development delays, reduce staffing costs, and scale quickly with new and improved business applications.
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      (Source: Technavio)
      As software outsourcing becomes one of the most-discussed business strategies today, it’s important to understand why software development outsourcing is relevant for your business, what kind of software development services you can outsource, different outsourcing models, and practical tips to efficiently outsource your software needs. This article presents an ultimate guide to outsourcing software development in 2022. Let’s dive in.

      What is Software Development Outsourcing?

      Software development outsourcing refers to an arrangement or a contract, in which an organization decides to engage a third-party software development company to effectively handle their software development project instead of utilizing their in-house team and resources. Organizations usually outsource some or all of their software development needs to a third-party with relevant knowledge and experience.

      Top Technology Outsourcing Trends in 2022

      What Kind of Software Development Services Can You Outsource?

      Here are some of the key software development services which you can outsource:

      Why Software Outsourcing is Good For Your Business?

      Working with an outsourcing company will help you mitigate the risks of running a project internally. Outsourcing compensates for the lack of in-house skills and ensures that your product is delivered on time. Here’s how outsourcing makes your business more efficient and smarter.

      Focused Business Development Strategy

      To win the technological race, you need to have a focused strategy. Every business needs to align its operational strategy with the changing people, process, and technology. When your software is developed by an outsourcing company, your business processes will be highly streamlined and optimized, allowing you to focus on the core activities that will take your business to the next level.

      Business Continuity Planning

      Outsourcing your IT necessities can be a boon in times of financial and natural adversities such as the COVID-19 crisis because outsourcing companies like Fingent implement business continuity planning and disaster recovery measures to fulfill obligations and deliver services without interruption.

      Manage Risks and Compliance Effectively

      Partnering with a software outsourcing company like Fingent enables you to mitigate the risks associated with handling your project. We follow a high-quality project management system that has been tried, tested and proven across our past as well as ongoing projects. We take care of all the legal compliance-related matters that have to be fulfilled while onboarding offshore resources as well as setting up contracts with our clients. This lets you focus on the things that matter.

      Gain An Edge Over Competitors

      Outsourcing software development services accelerate your time-to-market. With people working around the clock, your competitiveness improves greatly and gives you an edge over your competitors. Outsourcing software development companies do not necessarily demand you to make any upfront investments. The cost advantages make your development project more attractive and reduce your overall workload. With outsourcing, you will gain access to new and innovative perspectives and an opportunity to utilize strong and diverse technology expertise.

      Why Do Businesses Outsource Software Development?

      Software application development remains the most frequently outsourced function among all the different segments of IT. Statistics indicate that software outsourcing is expected to be on a 10-year growth roll through 2025. If 56% of companies outsourced at least part of their application development in 2020, the figure rose to 60% in 2021.

      Outsourcing Benefits Achieved by Businesses in 2021

      Here are some of the key benefits of outsourcing software development:

      Save Costs

      Outsourcing is the most viable option to reduce your overheads and increase profit margins. Offloading your software project to an offshore development partner allows you to get the same amount of work done, with the same quality at a much lesser cost. For instance, the average offshore software development rate in India is $30 per hour, whereas in the USA, the hourly developer rate will cost around $100. Software development outsourcing saves you from investing heavily in infrastructure, licensing and subscription charges, and other training costs. It’s more feasible than keeping full-time employees on your payroll.

      Gain More Flexibility

      When you outsource, you only pay for the skills and expertise required to execute your project. Software outsourcing gives you the flexibility to scale up or down the size of your team based on your requirements. Outsourcing empowers your business to address the changing market needs easily and stop worrying about the rising cost of hiring and other technology investments. It improves your team’s focus on the mission-critical activities essential to run your business successfully.

      Access to World-Class Technology

      When you team up with a strategic and trusted offshore software developer possessing a proven track record, you will gain an upper hand in technology. Access to cutting-edge technology without any hefty investment gives you a competitive advantage over your peers. Software development outsourcing ensures innovation and sustainability by helping your business stay ahead with technology.

      Reduce Time-To-Market

      Outsourcing software development relieves you from the mammoth task of searching for new developers and preparing them to work on your project. When you have a dedicated offshore team working on your product in different time zones, you are all set to make progress 24/7. A competent software outsourcing partner understands your project’s ideas precisely and helps reduce your time to market significantly. Outsourcing allows you to minimize the risks associated with software development as you work with a team that uses high-quality project management systems and established workflows.

      Reach a Wider Audience

      Software outsourcing companies come with diversified experience of tailoring their services to businesses across multiple verticals and geographies. They follow the latest industry standards and software development best practices to build high-performing modern apps that meet your customers’ expectations and expand your market reach.

      Five Major Software Outsourcing Models

      Companies choose a feasible outsourcing model based on the outsourcing partner’s location, relationship level, and terms of agreement. All these factors should align with your business objectives.
      Here are the top five software outsourcing models:
      In onshore outsourcing, an organization outsources their development project to a third-party software vendor located within the same country. Though onshore outsourcing is costlier than offshore and nearshore models, it offers the advantage of geographical proximity to your business location and eliminates cultural and linguistic barriers.

      Example: A business located in Chicago outsourcing their project to a third-party software vendor in Missouri.
      In offshore outsourcing, an organization outsources their development project to an external software development company located in another continent with a different time zone. Offshore outsourcing helps optimize your overall budget by letting you hire from a global pool of talented resources with hourly or monthly rates.

      Example: An American company outsourcing software development to an offshore development agency in India.
      Read more: Offshoring Software Development
      Nearshore outsourcing refers to the practice of hiring a software outsourcing company that is located in a neighboring country of the same time zone. This outsourcing model saves your travel time and eliminates the linguistic and cultural barriers that affect communication.

      Example: A New York-based company outsourcing their development needs to a software services provider in Georgia.
      Team augmentation model implies the process of hiring external workforce on a temporary basis to quickly respond to urgent business requirements. Through staff augmentation, you can scale your internal development team in minimal time. This outsourcing model is highly effective for businesses facing a tight project deadline and skill shortage.
      Managed IT services is an outsourcing model in which the IT services provider is responsible for ensuring the stable work of your IT environment by maintaining and anticipating your software and IT infrastructure requirements. It frees your internal team to do work that’s specific to your business.

      Fingent’s Software Outsourcing Success Stories

      At Fingent, we specialize as an offshore software development company. Our custom software solutions are game-changers and life-savers for many of our clients, including the ones below:

      1. Custom Property Management Software

      SimpleRent, the custom SaaS-based property management software developed by Fingent is helping its owner Ben Sealey and many other realtors to overcome day-to-day complexities in managing properties, tenants, payments, maintenance, and complaints.

      Challenges faced by property managers

      Solutions delivered by
      Fingent

      Benefits gained

      2. Customizable Course Mapping & Pivoting Application

      Educational establishments face challenges related to managing credit hours in a time-efficient way. We helped our client develop a pioneering approach for addressing compliance related to educational programs and also helped them render learning requirements in a simple and comprehensive manner.

      Challenges faced by educational institutions

      Solutions delivered by
      Fingent

      Benefits gained

      3. AI Application to Manage Workers’ Compensation Claims

      Sapra & Navarra, a leading Californian attorney, wanted to develop a software that will help reduce the average case settlement time and cost taken to process employee compensation claims. Fingent helped them enhance and accelerate the activities involved in processing workers’ compensation claims.

      Challenges faced by the
      legal attorney

      Solutions delivered by
      Fingent

      Benefits gained

      Does Your Business Require Software Outsourcing?

      Hiring a software development outsourcing partner takes the load off your shoulders. Here are a few scenarios where software outsourcing can help your business:
      trillion
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      “By the end of 2023, the global value of the IT outsourcing market is expected to exceed $1.3 trillion as companies increase their search for digital transformation experts.”

      Source: Findstack

      Best Practices to Follow While Outsourcing Software Development

      Here are a few points to consider while outsourcing your software development project:
      Are you planning to build a mobile app for your business?
      Explore our template and share your requirements with us. We will get back to you with a ballpark estimate.

      Outsource Your Software Requirements to Fingent

      Since 2003, Fingent has been a reliable and capable offshore software development partner for leading global brands, including several Fortune 500 companies. With an impeccable track record as an offshore development team, Fingent has helped improve cash flow and increase business efficiency for many clients. We help your organization to scale up its size without the need to hire or fire any team member.
      Our diverse offshore talent pool includes experienced developers and tech professionals who leverage the latest software development trends, such as automation, data analytics and visualization, cloud computing, Artificial Intelligence (AI), Internet of Things (IoT), Augmented Reality (AR), Virtual Reality (VR), 3D Web Configurator, Robotic Process Automation (RPA), mobile application development (hybrid and native), Microsoft, SAP, and Odoo solutions, and digital experience platforms among others.
      Want to know how software outsourcing can add value to your business and improve your customer experience? Contact us to get an extended consultation.

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        About the Author

        ...
        Tony Joseph

        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

        Talk To Our Experts

          Enterprise software is in the midst of a golden run now, as more and more enterprises seek to ride the digital and mobility wave to improved efficiency and success. However, rolling out enterprise software is fraught with many challenges.

          Here are the top challenges to overcome, to ensure the success of enterprise software.

          1. Reconciling with the Changing IT Infrastructure Landscape

          IT is always in a state of continuous churn. What is trendy tomorrow may be out of favour, and even obsolete in a few weeks. What was touted as the bright new thing may soon fade off as a false start, with HTML5 being a case in point. In such a state of affairs, enterprise software developers are hard pressed to retain relevance amidst the changing IT infrastructure landscape.

          IT Infrastructure Challenges

           

          The obvious solution is to future-proof the application, but there is no clear-cut answer on how.

          A solution finding increasing number of takers is low-code platforms. Enterprise app developers have long discovered custom code as costly, time-consuming to develop, and difficult to maintain or make changes. In contrast, low-code application platforms reduce the quantum of hand-coding, not just accelerating the process, but also enabling fast reconfiguration of apps, quick modification of logic flows, and rapid delivery of new UI elements, as needed. Co-opting new features and integrations become a piece of cake, sans sizable investment in infrastructure.

          1. Relevance in an Extremely Fluid Business Environment

          Side by side with the changes in the IT infrastructure landscape, the business environment also remains extremely fluid. What was a pressing need at the time of conceptualization may already have become obsolete by the time the software rolls out.

          In such a scenario, trying to get everything right in one go is a sure recipe for disaster. A far better approach is to undertake small, iterative releases. Such releases make it easy to make changes, and also offer valuable learning experiences that facilitate continuous improvements.

          1. Challenges of Integration

          While coding takes up a significant chunk of the time, it is just the easy part. Prototyping, designing the user experience and user interface, testing the application on different devices, organizing and running field trials, figuring out how to deploy the application in legacy systems, how to integrate the app with the CRM, ERP or other running systems, how to migrate the data, and how to safeguard the migrated data are all just as important, and take up significant chunk of time as well.

          Software Integration Challenges

           

          There is no shortcut to resolve integration challenges. The best approach is a thorough planning phase, where all possible issues are foreseen and solutions provided.

          1. Data Migration Challenges

          Instances of the application development team, having completed the project, patting themselves on their back, oblivious to the challenges ahead, are all too common.

          The real challenge starts when trying to get the software up and running, and among the key challenge is data migration.

          Data Migration Challenges

           

          Data may reside in disparate legacy repositories and may be non-compatible with the new system. There may not be any business of validation rules in place to determine the process of migration. Many companies fail to undertake an as-is assessment, to understand the quality of the data, before starting the data migration job. Such an assessment identifies what is missing, and enable companies to assess the work required to migrate the legacy data successfully.

          1. The Challenge of Costs v/s Expectation Trade-Off

          If wishes were horses, beggars would ride. While there are no limits on imagination and intentions, often considerations of cost bring in a reality check. The practical approach to enterprise application development is to make a trade-off between cost and functionality, to strike an optimal balance.

          Software Cost Challenge

           

          Nevertheless, often the cost required to roll out enterprise software is grossly underestimated, more so with the case of mobile software. The biggest distortion is in maintenance, with the need to push updates at regular intervals to cope with the ever-changing landscape. The maintenance cost of a software application over its lifetime will almost certainly overshadow the initial development costs.

          1. Change Management Challenges

          The development team may have just resolved all the technical challenges, be it the product simply not installing, data migration, and everything else. But if the inevitable resistance to change is not factored in, it isn’t over yet.

          A big reason for resistance is not involving stakeholders, especially end users in the development or procurement process. Managing resistance to change, and also rolling out an optimal app requires involving stakeholders, including end users, early in the development process. Take suggestions on what to include, build prototypes, and seek feedback. If end users and all stakeholders feel they have a stake in the new software and were instrumental in its development, they would consider it as their baby and support it.

          Users may feign compliance if a new suit is imposed by dint of authority, but they would almost certainly run to the IT team for the flimsiest of reasons. Trying to impose a half-baked software just makes it worse.

          1. Challenges Related to Feedback-Development Loop

          Change management gets even more complicated than involving the stakeholders. Even without resistance, end users would have a lot of feedback on usability issues or some requirement missing. Conversely, there could be some unnecessary features.

          Enterprise software development is a continuous process, rather than an on-off project. The feedback from one iteration constitutes the basis for the next wave of improvements, and added functionality, with the cycle continuing.

          Trying to develop everything in-house is foolhardy. Many web applications require obvious skills such as HTML, CSS, and JavaScript. Many enterprises are mistaken into thinking these are the only skills required, and their in-house team would be able to handle it. Just because someone has the raw technical skills, it doesn’t make them competent to adapt the same easily, to new domains. Your best approach is to partner with us, to gain the advantage of our wide experience, and availability of a wide talent pool, competent in various situations and approaches.

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            About the Author

            ...
            Ashmitha Chatterjee

            Ashmitha works with Fingent as a creative writer. She collaborates with the Digital Marketing team to deliver engaging, informative, and SEO friendly business collaterals. Being passionate about writing, Ashmitha frequently engages in blogging and creating fiction. Besides writing, Ashmitha indulges in exploring effective content marketing strategies.

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