How Essential is Mobile Application Development for Business Success?

Mobile applications have been fueling the growth of the retail industry for quite some time. Retail giants like Walmart and Target have developed custom mobile applications to enable business growth. So the new buzz for retail companies is around mobile applications these days! You can practically use mobile applications for almost all aspects in the …

The Line Manager gets IT right: Why Line Managers should take technology decisions.

Manager in office

Last spring, we found ourselves working with a global media giant,  to understand why their new high tech enterprise information sharing IT system was not being used by employees. As we plowed through the usual rigors of analyzing feedback from front-line staff, department managers and BU heads, we discovered something puzzling. While the new state-of-the-art system was hardly …

How Important is Technology in Retail: 4 Focus Areas

The retail industry is one that constantly strives to stick to margins. It’s a live or die scenario for most retail companies these days, with their managers struggling to maintain their costs low and revenues high. That’s a pretty hard thing to maintain, considering the level of competition in the industry. Every retailer is always …

Why Choose SAP and How to Plan your Budget for it?

SAP

SAP, which stands for Systems, Applications and Products is an Enterprise Resource Planning (ERP) system by SAP AG, world’s largest inter-enterprise software company based in Germany and the fourth-largest independent software supplier in the world. The basic idea of SAP was to enable employees/customers interact with a common corporate database for a broad range of …

Myths About Load Testing in Agile Environment

There have been major changes in the way software and applications are built in software companies. Enterprises have moved beyond the conventional waterfall development model to more flexible Agile development environments. The whole idea of agile development methodology is to manage change incrementally and effectively in software and external functionality, and to speed up the …

Testers Are from Mars, Developers Are from Venus; Can You Join Hands on Earth?

Developers and Testers: Two people from two different planets working together to deliver a quality product to an “Alien”! Funny isn’t it?! The story is more or less the same in every software firm. A developer works hard to develop a product, which he handles with so much care and gentleness; a tester works hard …

Building Service Excellence: The Stairway to Happy Customers

“Quality in a product or service is not what you put into it. It is what the client or customer gets out of it”. – Peter Drucker I couldn’t think of a better explanation for the importance of service excellence than this, by the renowned business management consultant, Peter Drucker. As rightly put, service excellence …

Up the Ante in Field Service Management with Mobility

Field service management software is becoming increasingly popular these days. With it’s advanced features of scheduling and dispatching and of course integration with mobile devices, there is no reason why managers like you would prefer anything else. Now, mobile integration is one of the main advantages of field service management software. Without it, the whole …