Technologies that help optimize revenue and performance of your medical practice
There’s no denying that revenue is essential for any business. Sustained revenue flow keeps the employees paid, leaves the doors open, and the patrons happy. It is the same for medical practice as well. However, it can be challenging to optimize medical practice revenue and increase avenues to bring in more money. It is crucial to find strategies that the medical practice can maintain over time to ensure a steady cash inflow.
Additionally, as the COVID-19 pandemic continues to influence patient behaviors, it is pushing healthcare practices across the globe to re-evaluate their business operations and look for solutions that emphasize clinical efficiencies, improve patient revenue cycle management along with enhanced reporting and analytics tools.
Apart from the challenges related to the patient intake process during the pandemic, healthcare providers also have had to meet the sudden demand for virtual care by embracing digital healthcare technologies. Advanced technology in healthcare helps automate major processes, facilitate patient engagement efforts, and improve financial stability.
In this article, we share tips to optimize the revenue of your medical practice.
1. Robust financial management
Strong finance is the foundation of every business. You must consider what money is going out in the form of overhead costs, payroll, and miscellaneous expenses. Look for ways to cut unnecessary expenditures and save your practice some money.
There are chances that you are spending on something unnecessary at your practice or experiencing a small ROI due to a huge yet incompetent investment. If a service is not bringing you a good ROI, you should remove it. To overcome these issues, ensure you have a robust revenue cycle management system in place.
Custom RCM systems help improve the administrative and clinical functions associated with claims processing payments and revenue generation. The RCM system also facilitates the financial processes of identification, management, and collection between patients and providers. RCM helps you optimize your revenue cycle at all the points of the financial process. This enables you to collect and increase revenue whenever and wherever you should.
2. Leverage healthcare information technology
While the initial cost and ongoing investment may vary based on your practice, most of the following technological investments will help you save money and increase your revenue over time.
Read more: 7 Major Impacts of Technology in Healthcare
Example 1: Telehealth
Technologies like telehealth offer safer alternatives to in-person visits. With the ongoing pandemic, this technology helps provide safe care by connecting via virtual video visits. If your practice can allot for more appointments, then telehealth allows for more visits throughout your day.
Additionally, patient portals, self-check kiosks, and QR codes help reduce the risks of exposure and increase scheduling flexibility and clinical availability. Remote patient monitoring (RPM) helps bring about organizational resilience and stabilizes patient outcomes with better and safer alternatives to in-person visits.
Example 2: Appointment Management Systems
Most medical practices lose revenue due to no-shows, missed appointments, or late cancellations. Appointment management systems ensure that patients are notified well ahead of their appointment times. This will eventually provide your practice with a better chance of fulfilling appointment times and retaining revenue. It will also improve patient trust and credibility and allow your medical staff to stay organized at work.
Example 3: Practice Management System
This system includes all your appointment scheduling, billing, patient registration, claims processing, clearinghouse integration, and more. So, investing in an intelligent practice management system can bring billing in-house and retain previously claimed revenue from outsourcing.
3. Intuitive reporting and automation
An Electronic Health Record(EHR) system includes an array of innovative tools that can significantly impact your practice’s productivity and profitability. The EHR technology should also have tools that offer flexible functionality and interactive engagement in addition to simple record keeping so that you can focus more on patient care and waste less time on troubleshooting staff errors or reconfiguring documentation notes.
Additionally, automated workflows, comprehensive reporting features, and insightful productivity metrics help simplify your practice’s workload and streamline task management. Picklists allow you to create templates, line-item defaults and define column choices so that information is readily available and easily accessible.
4. Optimize your medical billing
To maximize your medical practice’s revenue, you must include efficient and personalized medical billing software. It allows you to optimize the bills according to the prevalent industry standards. Most practices bill patients at allowable lower levels to avoid being audited. While you may not get audited, the practice leaves behind a lot of money. So, when you provide clinical service, make sure to document it properly and bill customers appropriately. Medical billing software makes auditing easy and relieves your admins from revenue management challenges. The software also ensures that your billing and coding staff are not making mistakes, leading to significant claims denial.
If claims denials, coding errors, or any other billing issues keep your practice from optimizing the income, you may consider building customized software to handle your organization’s specific challenges. Fingent specializes in developing customized medical billing software and healthcare application platforms by working closely with your medical practice. It allows you to lower denial rates, reduce errors, and streamline your revenue cycle.
5. Security and compliance
When it comes to healthcare, efficiency matters not just at the surface level but in every single aspect of treatment, including financing, scheduling, and reporting. To ensure your EHR can keep up with the regular system, it should include an educational database that allows providers to quickly train their staff and give the patient access to explanatory articles and videos. Keeping these resources available will help bring about positive outcomes and hassle-free software maintenance. Fingent offers custom software development, testing, implementation, maintenance, and support services for healthcare service providers. We’ve partnered with organizations like NHS to help them improve clinical process management using technology.
While compliance laws ensure patient health information (PHI) and overall safety of practice operations, you must make cybersecurity a top priority. This is especially true now with the shift to working remotely. Employees are more prone to hacker’s attempts to cease connectivity and steal confidential data. To overcome this, you must use virtual private networks (VPN) and reliable firewall software to safeguard vital business information. Our network security and IT infrastructure management services ensure that your business-critical assets are protected from cyber threats, and your proprietary information is protected 24/7.
Advanced technology in healthcare has helped providers choose and select a system that benefits their business. For example, medical billing software, revenue cycle management, appointment management, and patient engagement systems are a few solutions that providers should consider when employing an EHR solution. Healthcare technology improves patient resolutions, avoids preventable errors, and expands clinical availability.
Practice is a step ahead of theory. Our healthcare IT system developers follow this rule of thumb. Connect with our team to learn more about the technologies you can adopt to gain business benefits and significant cost savings.
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What is healthcare information technology and what are its benefits?
From transportation to manufacturing to education, information technology is influencing virtually every industry today. The healthcare industry has experienced a significant transformation brought in by information technology. From electronically checking in patients and updating their medical records to digitally forwarding blood test results to patients, information technology is transforming the healthcare industry by leaps and bounds. Experts estimate that by the end of 2024, the healthcare information technology market could reach USD 390.7 bn.
This post looks at how information technology and healthcare go hand-in-hand to benefit both medical professionals as well as patients.
Read more: 7 Major Impacts of Technology in Healthcare
What is Healthcare Information Technology (HIT)?
While information technology refers to the usage of computers and telecommunications and other systems to store, retrieve and share information, HIT, refers to the secure use of technology to manage health-related information.
The most common examples of healthcare information technology are e-prescriptions, electronic health records (EHRs), and other tech tools that help patients meet health goals such as managing blood sugar levels or quitting smoking. Information technology has paved the way for more accurate EHRs/ EMRs that help patients gain quick and easy access to various healthcare facilities. Additionally, it has given patients more control over their health through various mobile apps and information platforms.
Healthcare information technology’s primary purpose is to maintain privacy while improving patient care. HIT enables medical professionals to not only take better care of patients but also improve their communication with patients.
A few examples of Health IT are:
- Computerized disease registries
- Consumer health IT applications
- Electronic prescribing
- Electronic medical record systems such as EMRs, EHRs, and PHRs
What is the significance of healthcare information technology?
The goal of using information technology in healthcare is to enhance the overall health of the people by improving the quality of care provided to the patients.
Healthcare information technology is significant because it:
- Helps in delivering more accurate, actionable, and accessible information related to a patient’s health that can be customized to meet the individual’s needs.
- Allows better and faster decisions related to health risks that affect an individual as well as the public.
- Supports communication between patients and healthcare professionals and helps in decision-making.
- Helps build networks of social support for both patients as well as healthcare professionals.
- Improves awareness among patients as well as the general public about health-related matters that can lead to positive outcomes.
Uses of information technology in healthcare
Information technology is being used in numerous ways to improve patient safety, healthcare delivery, and communication between healthcare providers and patients. One of the most remarkable applications of HIT is patient records and data management.
Previously, paper charts were used to maintain patients’ records that were easily lost, misinterpreted, or damaged. IT has helped healthcare professionals track patient’s records easily and securely. A medical professional can add pharmacy records, X-rays, test results, and even vital signs to the virtual chart that is easy to read, share, and check against other records.
Also, an entirely new discipline known as nursing informatics has been formed by combining IT and clinical care. This discipline combines the practice of nursing with IT management and helping people with a passion for science and data in the service of medical patients and improving healthcare. With increased demand in technology, this field is gaining more popularity day by day.
According to a survey by the Robert Wood Johnson Foundation, it was found that nurses who use IT are more likely to spot medical errors. As less time is spent on documenting patient care, nurses can get more time to spend on patient care. Also, as more and more people are getting insured and seeking quality care, the demand for information technology that can help track patients’ records accurately and improve healthcare is only going to grow.
As the HIT field expands, it will create more jobs for IT professionals in hospital settings. From medical transcriptionists, medical coding specialists, clinical IT consultants, and healthcare system analysts, roles in the field of healthcare are growing every year. Apart from creating jobs, IT will stay relevant for hospital administrators and policymakers to increase their volume, speed, and quality of service in the care centers.
Read more: How digital tools are reshaping healthcare
4 future trends in healthcare to watch out for!
1. Telehealth will gain more popularity
As more and more doctors, specialists, and health systems are providing telehealth services, it will gain more prominence in near future. For example, a senior citizen recovering from post-acute care could avail of on-camera consultation without the need for traveling. Regardless of the user’s condition or age or familiarity with the concept, telehealth will gain wider adoption soon.
2. Virtual Reality (VR) will be widely used in patient care
- Virtual Reality can help memory care patients visit vacation spots, access street views of their childhood homes and parks virtually.
- VR is already helping surgeons visualize potential issues before complex surgeries. With more advancements in VR coming up, it could improve procedural intervention by overlaying imaging data and relevant information.
- Vivid imagery using VR is being used in hospitals to distract patients undergoing treatments or those experiencing discomfort.
- VR can be used to educate or explain treatment to a patient.
- VR can help people gain a new perspective on illness. For instance, VR headsets with special software can help people understand what it’s like for people with Alzheimer’s and build empathy.
3. Artificial Intelligence will improve diagnosis and other processes
AI tools such as chatbots and wearables are helping patients take better control of their own care. Artificial Intelligence is being used to maximize hospital efficiency, develop personalized drugs, create treatment protocols, to perform patient monitoring, and care administration. Using complex machine learning algorithms, AI helps emulate human intelligence in analyzing and comprehending complex medical data.
Leading healthcare institutions such as the Mayo Clinic and the UK’s NHS have developed their own AI algorithms to analyze vast amounts of healthcare information that can lead to far-reaching changes in the fields of disease prevention and early diagnosis.
4. 5G will boost network speeds
5G has the potential to significantly improve healthcare delivery by boosting network speed and capacity while reducing latency. This will be crucial for transmitting large medical images, supporting telehealth initiatives and remote patient monitoring tools, and facilitating the complex uses of AI, AR, and VR technologies. 5G technology will also facilitate faster downloads and communication on tablets and other mobile devices used in healthcare that allows the growth and adoption of mobility in healthcare.
How Fingent can help you
At Fingent, we offer healthcare information technology consulting that will help identify your organization’s specific needs and provide apt solutions for improving patient care delivery and enhancing the productivity of healthcare professionals. We also develop technology solutions for healthcare payer organizations and insurance carriers that help them make better decisions and improve their visibility in the competitive market.
We aim to deliver value through our healthcare application platforms and customize solutions according to your business objective. Contact us to know more about how your business can benefit from our healthcare IT consulting services.
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How is AI Transforming Various Industry Sectors?
From Siri to self-driving cars, Artificial Intelligence has been breaking into new realms, including industries that are late to adopt technology or that heavily rely on manual labor. Gartner predicts that by 2020, AI will produce more jobs than it displaces. By 2022, one in five workers engaged in mostly non-routine tasks will rely on AI to do a job.
The future of AI only looks bright!
According to experts, AI and the future of work will amplify human efficiency and productivity. AI may match or even surpass human intelligence and capabilities on tasks related to pattern recognition, complex decision making, sophisticated analytics, language translation, reasoning and learning, and speech recognition.
This article discusses how five major industries are benefiting from AI and its innovations.
No surprises here. AI in healthcare always comes first on the list. From doctors, surgeons, nurses to desk receptionists at clinics, Artificial Intelligence is enabling process automation across the healthcare community and ecosystem.
AI tools enable medical professionals to diagnose symptoms, identify trends, analyze data or information that would predispose a person to a particular disease.
AI-powered bots assist surgeons with heart, thoracic, and colorectal surgeries. Using bots for surgeries helps lower the risk of infection and blood loss, reduce pain, ensure higher accuracy, shorten hospital stays, and expedite recovery. Digitized health records (EHRs) help patients access their information on a shared online health portal.
Along with other technologies, Artificial Intelligence is being widely used in the ongoing fight against the COVID-19 pandemic. Remote patient monitoring using AI-powered medical equipment or devices help doctors maintain a safe distance from the patients, while offering treatment. The massive amounts of data generated every second in the field of medicine can be utilized effectively to continuously train AI systems through which these systems acquire the capabilities to generate insights that can aid medical researchers.
The future of AI in healthcare could include everything from answering the phone to interpreting radiology images, and designing therapeutic drugs.
AI plays a key role in helping achieve better productivity, efficiency, and visibility across manufacturing operations. AI systems can transform the way organizations run their production lines, enhance human capabilities, garner real-time insights, and facilitate the design and product innovation.
Read more: Digital Transformation in Manufacturing
Following are some of the ways by which AI impacts the manufacturing sector:
- AI systems help monitor every stage of the production cycle and machine learning algorithms can be used to predict the fill rate, thereby optimizing the manufacturing processes and production planning.
- Small, lightweight “cobots” help create safer working environments. Manufacturers can adopt robotics to perform dangerous jobs, thus sparing their employees for crucial tasks, thereby avoiding occupational health hazards. Cobots are considerably less expensive and easy to program than the usual industrial robots. Soon, machine learning algorithms can improve their capabilities and help the cobots take instructions from humans and interact with them in a better way.
- Predictive maintenance helps companies understand when machines need to be attended and serviced. Using machine learning, predictive maintenance can generate valuable data that helps prevent unplanned downtime. Sensors and advanced analytics in manufacturing equipment allow manufacturers to respond to alerts and resolve machine issues on time.
- Engineers or designers can input design goals and other parameters into generative design software (a program that generates several outputs to meet specific criteria) to explore better designs. Using machine learning, designers can learn from each iteration and understand what works and what does not.
According to a report by Business Insider Intelligence, about 75% of bank respondents with assets worth over $100 billion said that they are using AI technologies compared to the 46% of banks with assets less than $100 billion.
As much as $199 bn is saved for the front office and $217 bn for the middle office. AI technologies in banking can help generate over $250 billion in value. Considering the significant savings opportunities, more and more companies are implementing AI. Simply put, AI helps financial services companies mitigate risk, reduce overheads, and generate more revenue.
Thanks to the numerous AI applications, the academic world is becoming more personalized. Today, a student can access study materials easily through computers and smart devices. AI helps automate administrative chores and minimizes the time required to complete complex tasks thereby allowing teachers to spend more time with each student.
Teachers can assess both multiple choice tests as well as written responses easily. Robots are helping create smart content such as video lectures and simulations as well as digitized textbooks that can be customized to the learning requirements. Along with the learning aids, these digitized interfaces help students of all academic ages and grades.
There is also a rising interest towards smart campus initiatives. A smart campus is a physical or digital set-up in which humans and technology- based systems come together to create and deliver automated experiences across higher education institutions.
AI is eliminating the boundaries of learning regardless of the physical locations. Today, students can learn any course from anywhere across the globe, at any time. AI-powered education helps nurture the fundamental IT skills of students and soon, there will be a wide range of highly interactive and personalized courses available online.
The retail and e-commerce industry has huge volumes of customer information, sales forecasting, stock and inventory to be tracked. Artificial Intelligence helps simplify data management to a large extent. For example, while searching for a product on an e-commerce application, AI recommends similar items according to your budget, color preference, purchase history, browsing data, online behavior, etc.
Cart abandonment is a common issue in the e-commerce industry which occurs when a customer adds items to their shopping cart but does not purchase them. With the help of chatbots and predictive analysts, the likelihood of cart abandonment can be reduced. Chatbots can remind your customer of the items left in their cart before they choose to navigate away.
Previously, people had to rely on the FAQ section of the website to get their questions answered. However, this included unchangeable questions and static answers and most customers were not satisfied with the answers. Today, however, it is changing. A chatbot agent can respond to questions using Natural Language Processing or NLP in a much better way and ensure that potential customers don’t abandon your website. Integrating voice search features into e-commerce applications helps offer a seamless digital customer experience.
Artificial Intelligence and machine learning together are promising to help transform every industry by guiding, organizing, and automating work. AI is definitely here to stay! At Fingent, we have the expertise to help businesses of all sizes including startups as well as established enterprises to gain an edge over competitors.
From suggesting products or providing basic customer service or running software tests, developing apps, and completing extensive problem-solving procedures for industries, we use AI technologies such as machine learning, natural language processing, and business rules that will provide you with optimal results. Get in touch with us to learn more.
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3 Reasons to Embrace Prescriptive Analytics in Healthcare
From flagging an unsafe drug interaction to activating a yearly reminder call for a mammogram, healthcare providers are leveraging patient data for a wide array of healthcare tasks. Yet, a worrying number of healthcare providers struggle to understand which one of the big data analytics methods, prescriptive or predictive, is most effective for their business.
Related Reading: 5 Ways Big Data is Changing the Healthcare Industry
Understanding the difference between prescriptive analytics and predictive analytics is the key to finding the right path to viable and productive solutions for your healthcare industry. This blog discusses why you should consider prescriptive analytics rather than predictive analytics to drive value to your business.
Predictive Analytics: The Ability to Forecast What Might Happen
Predictive analytics has been helpful to healthcare providers as they look for evidence-based methods to minimize unnecessary costs and avoid adverse events, which can be prevented. Predictive analytics aims to detect problems even before they occur using historical patterns and modeling. As the word itself suggests, it predicts. It gives you collated and analyzed data that could serve as raw material for informed decision making.
Related Reading: Data Mining and Predictive Analytics: Know The Difference
However, the healthcare industry demands a more robust infrastructure. It needs access to real-time data that allows quick decision-making both clinically and financially. It also requires medical devices that can provide information on the vitals of a patient up to the nanosecond. Based on the information available for the individual patient, clinical decision support systems should be able to provide an accurate diagnosis and the treatment options available. This must take into consideration the latest advances in medicine available as well. That is where prescriptive analytics comes into the picture.
Prescriptive Analytics: Reveals Actionable Next Steps
Prescriptive analytics takes it a step further by providing actionable next steps. If predictive analytics sheds light on the dark alley, prescriptive analytics reveals the stepping stones that would help map out the course of action to be taken. It empowers you to make more accurate predictions and gives you more options so you can make well-defined split-second decisions, which is critical for the healthcare industry.
According to Research and Markets, the global prescriptive and predictive analytics market is expected to reach $28.71 billion by 2026. The reason for such an increase is because prescriptive analytics has the capacity to analyze, sort and learn from data and build on such data more effectively than any human mind can. Hence, the most outstanding benefit of prescriptive analytics is the outcome of the analysis.
Three Reasons to Consider Prescriptive Analysis
MarketWatch states that Healthcare prescriptive analytics market is poised to grow significantly during the forecast period of 2016-2022. Here are 3 reasons why.
1. Sound Clinical Decision-Making Options
Unlike predictive analytics which stops at predicting an upcoming event, prescriptive analytics empowers healthcare providers with the capability to do something about it, helping them take the best action to mitigate or avoid a negative consequence.
To illustrate, a healthcare service provider might be experiencing an inordinately increased number of hospital-acquired infections. Prescriptive analytics wouldn’t just stop at flagging the anomaly and highlighting who would be the next possible patient with vulnerable vitals. It would also point to the nurse who is responsible for spreading that particular infection to all these patients. It could also prevent similar outbreaks in the future by helping healthcare providers develop a sound antibiotic stewardship program.
2. Sound Clinical Action
Prescriptive analytics doesn’t limit itself to interpreting the evidence. It also allows health care providers to consider recommended actions for each of those predicted outcomes. It carefully links clinical priorities and measurable events such as clinical protocols or cost-effectiveness to ensure that viable solutions are recommended.
To illustrate, a healthcare provider might be able to forecast a patient’s likely return to the hospital in the very next month using predictive analysis. On the other hand, prescriptive analytics would be able to drive decisions regarding the associated cost simulation, pending medication, real-time bed counts, and so on. Or, it could help you decide if you need to adjust order sets for in-home follow-up. It empowers the hospital staff to identify the patient with a greater risk of readmission and take needed action to mitigate such risks.
3. Sound Financial Decisions
Prescriptive analytics has the capability to lower the cost of healthcare from patient bills to the cost of running hospital departments. In other words, it helps in making sound financial and operational decisions, providing short-term and long-term solutions to administrative and financial challenges.
Gain the Benefits of Prescriptive Analysis
Prescriptive analytics provides enormous scope and depth as developers improve technologies in the future. It is making truly meaningful advances with regard to the quality and timeliness of patient care and is reducing clinical and financial risks. Are you ready to get on board? Contact us for help.
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Automatic control, which has been the foundation of automation, has been here for centuries. As far back as the 17th century, systems with automatic control devised for the regulation of steam engines, temperature control, and other applications. Automation has come a long way since then. Its application in the Health care sector that has been especially noteworthy since it has made huge strides in saving costs, labor, and lives! This blog will have an in-depth into how automation is revolutionizing the health care sector.
The Healthcare Industry – An Overview
Before we get into the role automation has played in the healthcare sector, it makes sense to have an overview of how the Healthcare Industry has been doing. Innovation and R&D in the past few decades have contributed to more effective medicines, improved diagnostic aids, and technological solutions to non-invasive procedures. These are naming just a few of the accomplishments in the healthcare industry.
Along with the accomplishments, there have been a few challenges as well. The availability of quality and affordable healthcare for its people is an important indicator of how well a nation fares on the Human Development Index (HDI). The problem is that even developed countries are struggling to meet this need effectively. There are many reasons for this and here are a few of them.
1) Rising Expenditures
There are huge investments being made in the healthcare sector in terms of funding drug discovery and providing facilities. This often translates into enormous hospital bills, which reaches down to patients.
A Research Gate study showed that supply expense per patient admission in the US was estimated to be $4,470! The disproportionate constraint of health insurance reimbursements makes the problem worse. The growing demand for procedures requiring medical devices is a further strain on the pockets of health care providers. For example, the National Center for Health Statistics (NCHS) predicts that the number of knee replacements will expand by 673% by the year 2030. Identifying R&D opportunities for drug discovery also involves large expenses and involves several data assimilation and regulatory challenges. Large volumes of data and insights are involved, and this expends time and cost.
Balancing costs and health outcomes require an intelligent assessment by formulary committees, which takes into consideration numerous data variables.
2) Appointment Scheduling
A survey of nearly 500 healthcare professionals on the Top Challenges for Medical Practices showed that lost revenue from broken appointments was the top challenge with 49.5% respondents voting for this. Other challenges included:
- Low response to recall efforts
- Not enough staff time to call patients
- Keeping updated patient contact information
- Lack of an efficient way to reach patients via text message
- Not connecting with enough patients with a reminder phone call
Patients entrust private information to health care providers, including social security numbers and financial details. The theft of such data could be catastrophic, to say the least. Reports show that the highest data breach resolution costs in the United States are for healthcare data breaches, which typically cost an average of $408 per record. The time taken to identify and contain a breach includes significant losses. Above all, the loss of trust and reputation with customers could deal a fatal blow to health care providers.
What is Data Automation
Automation is when manual tasks are reduced by the use of information technology. Repetitive tasks that require least human intervention benefit the most from automation. Data automation is the process when programming takes care of the assimilation, storage, and analysis of data.
Data automation usually involves:
- Extraction: Multiple open data sources are mined for relevant information.
- Transformation: The data is converted into a format that can be used by machines.
- Loading: The data is then fed into the system to serve as the raw material for automation.
Big Data Automation (BDA), is a broad concept that makes use of innovation and IT resources to create value. A few aspects of Big Data automation were brought out in a whitepaper by WhereScape. The WP has Barry Devlin describing Big Data automation as follows:
In addition to reducing manual labor in the collection and analysis of data, automation can help reduce administrative workloads and improve patient care on many levels. Robotic Process Automation (RPA) is the next level in automation. This uses machine learning and AI to effectively handle tasks that are done manually. RPA has made huge strides in Healthcare. A Deloitte article entitled “RPA in Health Care Can Improve Outcomes for All “puts it well: ‘RPA can help health care and life sciences organizations collect and translate patient and transactional data into meaningful, actionable formats; streamline compliance-related processes; and relieve employees of some tasks they now perform.’ Here are some ways in which automation is revolutionizing the healthcare industry: As we discussed earlier, a major cause of rising healthcare costs is the growing demand for medical devices and the innovation costs involved in drug discovery. Automation can greatly aid in this. Recently, FDA Commissioner Scott Gottlieb revealed a budget action plan, which focused on modernizing drug and device production and using innovation to minimize costs and advance public health priorities. Some of the highlights were to enlist “as many as 10 million electronic medical records to speed the regulator’s ability to address emerging safety concerns for drugs, biologics and medical devices.” This would help in fast-tracking the assessment of safety and effectiveness of the drugs and devices. The collection and analysis of data would also support drug discovery and new product functions. Consider the savings in cost and time if tasks like scheduling appointments and reminders would be automated. Apps that automate these tasks have freed up valuable staff and resources allowing them to concentrate on patient care. Some features that these apps make possible: A manual error is often the cause for most security breaches. By automating data processing and sharing, healthcare companies can ensure that handling of data by humans is minimized. With the help of AI and automation, healthcare providers can enable alerts, monitoring, and prioritization of abnormal behavior. Predictive analysis, diagnosis, and recommendations can also be automated ensuring that the system continuously learns to detect and eliminate security vulnerabilities. While we considered just three challenges and the ways in which automation is helping to resolve these challenges, there are many more. Fingent works with various clients in the healthcare sector to design customized applications to help automate their critical processes. Drop us a message to learn how we can help.
How Automation Is Revolutionizing Health Care Sector
1) Solving Rising Costs
2) Appointment Scheduling Solutions
3) Security Solutions
In addition to reducing manual labor in the collection and analysis of data, automation can help reduce administrative workloads and improve patient care on many levels.
Robotic Process Automation (RPA) is the next level in automation. This uses machine learning and AI to effectively handle tasks that are done manually. RPA has made huge strides in Healthcare. A Deloitte article entitled “RPA in Health Care Can Improve Outcomes for All “puts it well: ‘RPA can help health care and life sciences organizations collect and translate patient and transactional data into meaningful, actionable formats; streamline compliance-related processes; and relieve employees of some tasks they now perform.’
Here are some ways in which automation is revolutionizing the healthcare industry:
As we discussed earlier, a major cause of rising healthcare costs is the growing demand for medical devices and the innovation costs involved in drug discovery. Automation can greatly aid in this. Recently, FDA Commissioner Scott Gottlieb revealed a budget action plan, which focused on modernizing drug and device production and using innovation to minimize costs and advance public health priorities. Some of the highlights were to enlist “as many as 10 million electronic medical records to speed the regulator’s ability to address emerging safety concerns for drugs, biologics and medical devices.” This would help in fast-tracking the assessment of safety and effectiveness of the drugs and devices. The collection and analysis of data would also support drug discovery and new product functions.
Consider the savings in cost and time if tasks like scheduling appointments and reminders would be automated. Apps that automate these tasks have freed up valuable staff and resources allowing them to concentrate on patient care. Some features that these apps make possible:
A manual error is often the cause for most security breaches. By automating data processing and sharing, healthcare companies can ensure that handling of data by humans is minimized. With the help of AI and automation, healthcare providers can enable alerts, monitoring, and prioritization of abnormal behavior. Predictive analysis, diagnosis, and recommendations can also be automated ensuring that the system continuously learns to detect and eliminate security vulnerabilities.
While we considered just three challenges and the ways in which automation is helping to resolve these challenges, there are many more. Fingent works with various clients in the healthcare sector to design customized applications to help automate their critical processes. Drop us a message to learn how we can help.
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What better place than Hollywood to see some “futuristic technology” in action, right? I’m talking about the hit science fiction series by James Cameron, “Terminator”! How many of you remember “Skynet”, the global intelligence machine that set out to destroy all of mankind in Terminator?
I’m sure none of you would have missed watching that evil machine with sensors everywhere, sending out terminators on its quest to destroy humankind.
The fact to be noted here is not that Skynet is an evil machine, but the level of technological advancement brought into light. We are more interested in the rich, sensor-driven network portrayed in the movie and what it could do. The Internet of Things (IoT)! Something that we’ve all been hearing about for quite some time now.
Now imagine having that kind of a network in our healthcare industry. The one industry that we all rely on, for our well being at all times in life. Imagine having that kind of sync and connectivity among all devices and people in a healthcare organization! We‘re talking about the Internet of Things working to save the lives of millions of people.
According to a report released last year by Swiss research firm, Soreon Research, by 2020 connected wearable devices alone could be able to save an estimated 1.3 million lives. Another report from MarketResearch.com says that by 2020, the IoT market value in healthcare will be close to $117 billion.
As exciting as that sounds, it is also likely to bring with it a huge revolution for the industry. And the good news is that, it’s here finally and it’s here to stay. Revolution is just around the corner and it’s time for healthcare organizations to gear up to facilitate the change.
Advocates of IoT say that it will make treatments much smarter and better suited to the needs of each individual patient and will also eliminate medical errors. It is also expected to change the way that severe and costly conditions, like heart diseases and diabetes are treated.
Now the real question is, how should healthcare organizations prepare and plan for such technology oriented future? Especially when concerns related to cybersecurity still remain.
Bill Betten, Principal at Sysgineering Solutions, who has also worked for firms like Nonin Medical, Logic PD and 3 PM says, “ One should definitely take advantage of the connectivity by building it in; it is hard to add it in after the fact. But I would encourage device companies to have a conversation around the strategy for incorporating into the future product offering.”
According to Betten, there are some things that could help organizations prepare for the future.
- Looking back – According to Betten, a historical perspective can go a long way. He says, “I would argue that a lot of medical connectivity started in the late 80s and 90s. Looking back to this time period can give useful perspective in understanding what is happening in with IoT in healthcare.”
Back then there was always the urge to digitize radiology-based imaging, but there were obviously technological and standard based obstructions for it. But in the later 90s, there were several manufacturers that came up with several methods for the same purpose and in 1997, the New York Times finally declared that digital x-ray systems were beginning to replace film-based x-rays. This was because of the DICOM standard, which evolved from the ACR/NEMA 300 standard finalized in 1985. Before the standard, all radiology images used to be disconnected. But with DICOM, images could be shared worldwide, they could be duplicated and machines from different manufactures could communicate. Other devices, such as blood pressure cuffs and oximeters, have also been advanced because of such support from the standards.
Hence, Betten says that the first lesson of the IoT is interoperability.
- Value proposition – Betten feels that there is definitely a need to study the value proposition of integrating IoT into medical devices and also the entire IoT healthcare landscape, to understand how much money is being spent on using the technology for different applications. There is a need to determine the exact utility of using the technology and not just the benefits.
Although there is a lack of sufficient data supporting this fact, the most money is likely to be spent on taking care of the chronically ill. Forbes in January of 2013 had stated that 5% of the sick population is responsible for 50% health care costs. Betten feels that utilizing the IoT to bring down these figures and make the treatment of chronic diseases much more effective and efficient could be a possible investment.
- Questions – As with any technology, there may be a dozen promises on the benefits of using it, but there is a need to consider the physical, social, economic and political environments as well before going ahead. When EMRs came, they had the promise of an annual savings of $81 billion annually, but in reality, they actually failed to bring down the healthcare costs. It was not a technological problem though.
Any technology like the IoT, as well as, the EMR may have great potential, but the fact remains that they may not be able to deliver the said promises because of other factors like the ones mentioned above.
The strategy needs to be thought out well and hard before deploying any solutions, considering all possible factors that can influence productivity and efficiency.
Security concerns also need to be addressed, as these days, along with the growth of technology is also the growth of ways to break in. Financial institutions are looking for advanced ways to protect the customer’s money and so are hackers for utilizing identity theft to steal important data. Medical-related data always forms a huge part of such important confidential information as they can lead to Social Security Numbers and the like. Hence, it is extremely important to use high level security features with IoT.
“For the IoT to be meaningful, you need interoperability, security and a reason for putting it together. And a knack at coming up with good answers to tough questions.”-