6 Trends in Customer Experience for Enterprises in 2018

Business Custom Software

In today’s age of hyper-competition, businesses need to focus their systems on the customer. A critical area of focus is business software. Much of business software hitherto focused on internal efficiency. However, competitive pressure mandate a realign, with the focus on the customer, and specifically customer support. Businesses Need to Roll Out Mobile Solutions Nowadays, …

7 Top Predictions for Digital Disruptors in 2018

Digital Disruptors

The year 2017 has been eventful for digital transformation, with technologies such as Big Data coming of age. Digital transformation promises to be more disruptive in 2018, as evident from the following predictions. 1. IoT Becoming Mainstream The much-hyped IoT will walk its talk fully in 2018. About 8.4 million “things” are already part of …

How Cognitive Computing is Revolutionizing the World of Sports

Cognitive Computing in enterprises

What is Cognitive Computing? Cognitive computing is the simulation of human thought processes in a computerized model, or an attempt to make computers mimic the way human brains work. Cognitive computing platforms help create automated IT systems capable of solving problems on its own, without human assistance. Cognitive computing epitomizes a shift from programmed-systems to …

Business Intelligence 101

Business Intelligence Software

What is Business Intelligence? Business Intelligence (BI) turns data into information. It is the sum of applications, technologies, and methods adopted to glean strategically relevant information for the business. The task involves collecting, integrating, analyzing, and applying historical, current and predictive information related to the business. The objective is to gain strategic insights, evaluate risk, …

5 Questions that Define Your Digital Transformation

Digital Business Transformation has more to it than your imagined

Digital transformation has turned into a ubiquitous concept that businesses can no longer afford to look away. The world is going digital at a lightning speed, making it imperative for business establishments to upgrade their skills, processes and technological know-how to this changing model. The fact that digital transformation emerged as a top concern for …

Enabling Business Transformation in Property Lifecycle Management- A Client Success Story

Business Consulting & Technology Augmentation delivered by Fingent helps client evolve into a regional market leader, achieve quantifiable objectives and add multiple dimensions to their business repertoire A Top Ranking Property Management Client A leading property investment and management company, handling more than 8000 properties segmented under single family real estate wanted to implement technological …

4 Key Questions to Ask When Your Business Embarks on Digital Transformation

4 Questions to Ask When Your Business Goes Digital

Businesses have encountered several technology waves, starting with the mainframe revolution in the 1960s to the decentralized computing wave of the 1970s, and from the advent of PCs in the 1980s to the rise of client servers in the 90s. The cloud and mobility represent the latest evolution of technology. Such digital disruption is now …

Leveraging Blockchain Technology to Transform Supply Chain Industry

BlockChain in Supply chain

The transformative impact of blockchain remains much underestimated. While the concept is now associated with Bitcoins, the underlying technology could very well become the most important disruption since the arrival of Internet. Blockchain in its purest essence is a distributed database, containing digital data. Users may access, inspect, or add to the data, but cannot …

IT Leaders Create a Sense of Digital Transformation

Digital Transformation Leadership

Today’s highly competitive business environment demand business leaders lead from the front, with a proactive, hands-on approach. However, what often ties their hands are complex disjointed systems, non-integrated tools, and an overall lack of flexibility. Such stumbling blocks takes considerable energy, time and attention to resolve, which could be better spent on the core competency …