Category: News and Updates

Why Clutch Ranks Fingent As The Top Software Development Company In Australia?

Over the past 16 years, Fingent has partnered with clients across 4 continents and collaborated with start-up, mid-market, and large enterprises to solve business challenges with the latest custom software development practices. Our core values make us highly attentive to society, peers, family & self, and above all, customers. We are grateful that this client focus is recognized in reviews on Clutch and has enabled us to achieve the position of the leading software developer in Australia.

Clutch is a B2B rating and review platform with thousands of company profiles. Clutch carefully analyzes and evaluates industry data, brand reputation, and most importantly, client testimonials to craft authentic descriptions of development companies and their services. When a company is facing a business challenge, Clutch stands as a directory to browse through and find the right solution provider. Clutch connects businesses with leading performers, who receive industry recognition for their excellent services. When it comes to software development, Fingent ranks as the Top Software Developer in Australia. Here’s a peek into Clutch’s leader matrix, where Fingent stands top on the charts of Market Leaders in comparison to the competing companies.

We are extremely thankful to the clients who took the time to share their experiences about Fingent solutions and services on Clutch. Most recently, Sapra & Navarra LLP left us a review on our ongoing development services for their law firm. We were hired by Sapra & Navarra LLP to build a web-based AI machine learning program. Besides receiving 5.0 stars in the Clutch evaluation categories of cost, scheduling, quality, and willingness to refer, Sapra & Navarra LLP appreciated our accessibility and efforts to prioritize being available to answer any questions or concerns. They also applauded our organization, including our robust agendas of maintaining transparency through meetings and conference calls. 

Check out a summary of the perfect 5.0 review below! 

Once again, we are very grateful to our clients for sharing their positive feedback on Clutch. It inspires us to continue delivering unique, budget-friendly solutions on time. 

“We are excited to have been chosen as a top ASP.NET developer and NodeJS developer for 2020 by Clutch.” 

– Stephen Cummings, Senior Vice President – Business Development, Fingent

If you’re looking for a technology partner who can build a web or mobile app, deploy RPA or AI technology, or provide software consulting, please get in touch! We’d love to discuss your latest project.

Fingent Yet Again Ranked Amongst The Top Developing Companies of New York

Utilizing enterprise technology, Fingent develops best in class software solutions for businesses, to help them prepare better for the future. With our customized web and mobile applications, leading enterprises of variant industries have transformed efficiently to provide quality customer services and remarkably grow in the market. Recognizing our hard work and dedication to our clients, we are yet again ranked amongst the top developing companies. 

We’re excited to announce that Fingent has been featured as a top-performing New York developer on Clutch!

Clutch is a ratings and reviews platform for B2B agencies like ours, and they are dedicated to showcasing the best companies around the globe. We earned recognition as a top custom software development firm from Clutch after being evaluated on several different factors, including our market presence, our extensive online portfolios, and, most importantly, verified reviews from former clients. Since we value our client’s opinion above anything else, we are proud to see their positive reviews on our Clutch profile. Here’s just one example of our awesome reviews that have resulted in a 4.9-star rating on Clutch:

We’re grateful to Be Strong and to 26 of our other clients who have taken the time to leave us a review. Our CEO and MD had a few words to share with the Fingent community about winning this award: 

“Clutch’s new assessment putting us at the forefront as a leading development company in the United States once again testifies to the sheer quality of services that we offer. Being included in the report highlights our core capabilities as a professional development company that constantly upholds exceptional development standards and service integrity.” – Varghese Samuel, CEO & MD, Fingent

We would also like to highlight our presence on The Manifest, Clutch’s sister site and business how-to resource. We are also featured on Visual Objects, a platform that equips buyers with a digital portfolio of the past projects of various B2B agencies. 

To know more about why Fingent is constantly rated as the top developing company of New York and how our skills and expertise can bring your business the competitive advantage to excel, contact us now! 

Clutch Yet Again Rates Fingent As The Top Custom Software Development Company

As a dominant software development company, Fingent sets the bar high in building highly affordable products for companies small and large. We’ve become the trusted partner in enterprise solutions for some of the world’s leading businesses like Johnson & Johnson, Sony, and PwC. Our work and our strong leadership in technologies like .Net, NodeJS, AngularJS, AI enabled Chatbots and Microsoft, has once again caught the attention of Clutch.co, as they recently recognized us as Australia’s top B2B company.

Clutch, is a B2B rating and review platform located in Washington, DC. In their latest report that we were named in, their dedicated analysts evaluated technology sub-services based on their expertise, their portfolio of work, and their ability to deliver top-notch products for their clients. Their independent review process is meticulous and transparent, and we’re especially grateful to our clients for taking the time to leave a review or speak with Clutch analysts over the phone to provide feedback.

Fingent CEO and MD, Varghese Samuel

Beyond the generous reviews left on Clutch, our success is also reflected on the company’s sister-sites: Visual Objects and The Manifest. Visual Objects showcases portfolios from various creative software developers, to aid prospective clients in visualizing a future project before hiring. The Manifest also helps prospective clients, through industry reports and how-to guides, that provide businesses with practical knowledge of the services and technologies used by the B2B companies. Here, we are listed and recognized for our abilities in NodeJS and AngularJS. 

Our constant approach in redefining business with trending technologies like Microsoft and Artificial Intelligence have enabled us to rank amongst the top-rated custom software developing companies in Clutch, Visual Objects, and The Manifest.  We have repeatedly been appreciated and recognized for our capabilities in AI-driven Chatbots for enhanced user experience.

Our motive to shape the future of industries with enhanced, custom software solutions has led us to where we are today. On behalf of Fingent top custom software development company, we would like to thank all of our clients that we have had the pleasure to work with, and Clutch for this prestigious recognition.

If you would like to learn more about our services, check out our profile in Clutch.

A workshop to get you technology-ready for business challenges

District Hall, 75 Northern Ave., Boston  6 pm, April 4th, 2019.

Register Here!

INFINCE is sponsoring a great opportunity for small business owners to learn new and overlooked ways they can adapt technology that lets them serve their clients better and more cost-effectively. On 4th April 2019, INFINCE is sponsoring a workshop to guide new and growing businesses to recognize tech-addressable business challenges, evaluate their implications, and to assess technological available options.

Although most businesses in today’s world are “internet companies”, yet a major portion of the small scale industry remains technologically challenged. Plenty of factors like lack of time, tight budgets, and limited infrastructure often restricts the small and medium business owners from transforming digitally. Moreover, replicating what other small businesses have done can not only be costly, but can lock a business into outmoded technology.

“Many a time small business owners turn down digital adoptions as they consider technology as too complex or too costly an affair or are unaware of the benefits they could acquire from such transitions.”

Dileep Jacob, Head of Global Delivery, Fingent.

Considering the many challenges faced by business owners today, INFINCE has pulled together this workshop to help organizations make better technological decisions for rapid business growth. The session, on 4th April 2019 from 6 PM to 8 PM in the District Hall of Boston, will include information about a variety of digital tools and solutions applicable to growing businesses.

Our objective is to better prepare the owners of small enterprises to choose and use the right technology that arms them for constant business battles; the workshop will present cost-effective and streamlined ways of organizing a firm’s IT options. Whether this is the first step towards business innovation or accommodating the needs of a growing business with changing technologies, the workshop will walk business owners through many do’s and don’ts of technology transition.

“In today’s world innovation is no longer an option but a necessity. The workshop aims at leaving attendees well informed on choosing the right digital options to solve their prevailing business situations and prepare their whole organization for a remarkable future”, said Stephen Cummings, Senior Vice President, Fingent.

The workshop – A Technology Guide For Small Business, presents a great opportunity for business owners who are making their first digital steps toward a technology future within an immensely competitive market. After the workshop, those interested will be able to have a hands-on introduction to INFINCE, a new platform designed expressly to provide small business owners control over their digital capabilities now and in the future.

For free registration sign up at: https://www.infince.com/workshop

About INFINCE

INFINCE is cloud technology optimized for small businesses and a platform to run IT without any hassles. Stephen highlighted on some of the key traits of INFINCE that makes it different from other cloud platforms. Quick deployment is one such, where a company can set up and run INFINCE within minutes. INFINCE is also economical as it integrates optimal cloud configurations that cut down cost without sacrificing on performance.

About Fingent

Fingent is a software development company, with an office in Cambridge, that develops custom software to enable our clients to operate more effectively, more efficiently, and with more resiliency. Since 2003, Fingent has developed web and mobile software solutions that have been key to our clients’ business success. Our technology and industry expertise enables us to deliver sophisticated solutions rapidly and on budget. For us, it is not only about delivering software but also about partnering and playing a part in business efforts to shape a brighter and smarter future.

Fingent Now at Melbourne!

Be it the discovery of transforming technologies like GPS Maps, or be it the home of a smart future hub like Tonsley Innovation District; Australia has always been marked for renowned digital disruption. Accelerating this culture of rapid technological evolution, Fingent has spread wings of technological expertise and sophisticated software solutions in this land of innovation.

Responding to the growing technological needs of existing customers and visioning to transform the budding industries of Australia, Fingent is all set with a new office in Melbourne, to deliver the best technological assistance.

Before we dive deeper into Fingent’s global expansion, let’s take a look at Australia’s booming industries.

An Overview of Australia’s Fastest Growing Sectors

According to the 2017 Industry Employment Projections Report, released by the Australian Government, these four major sectors are expected to grow rapidly over the next five years.

Healthcare Industry

Due to Australia’s aging population, the overall healthcare and social assistance sector are expected to grow by 16.1 percentage in the coming years. With such rapid growth, adopting digital transformation is turning into a necessity more than an option. A few technologies that are trending in today’s healthcare market are blockchain, AI, augmented and virtual reality.

Education and Training

The educational industry is one of the constantly growing sectors of Australia. Being the third most popular study abroad destination in the world, the Australian education market is expected to grow at a rate of 12 percentage in the next five years. Technologies like AR, VR, and IoT are constantly implemented in this sector to maintain growth stability.

Retail Trade

Retail trade in Australia is expected to grow at a rate of 3.7 percentage in five years. With the increasing growth in food, motor vehicle, fuel and other store-based retailing, the industry ranks second in the high-demand occupations of Australia. Keeping up the pace of such growth, retail providers are adopting cutting-edge technologies to enhance their customer experience.

Construction

With an annual increase of 2.8 percentage, the construction industry is not only growing in size but also by productivity. To maintain this pace of growth in the sector, the construction business providers are constantly integrating proptech solutions to provide with the best services.

Rapid growth and the need for digitization in most of the major business sectors makes Australia the economy to foster technological growth. Taking advantage of this opportunity, Fingent is expanding presence in Australia with expertise software solutions, professional services, and support capabilities.

“Innovation through collaboration is growing in Australia. Almost one in five Australian business actively collaborated with others when implementing innovation in 2018, and we are excited to be a part of this growth. We are optimistic about the new opportunities that Melbourne has to offer. ”

-Dileep Jacob – Head of Global Delivery, Fingent

 Fingent’s Vision

Currently, Fingent is one of the leading providers of custom web and mobile software and enterprise integration services in the world. With a strong foothold in the major industries like Real Estate, Healthcare, Retail, Education and Finance, Fingent has an active client base across four continents. With development centers in India offering constant technical solutions at attractive prices, the office at Melbourne will aim at providing personal attention and timely communication to clients situated in the Asian-pacific regions.

Fingent’s purpose-built solutions have enabled numerous enterprises to streamline their unique business process and leverage the existing technology assets to foster business growth and value. Fingent’s expertise lies in empowering industries with the appropriate technologies that can transform their business system and drive overall success. With trending and sophisticated technologies like Microsoft, SAP, Mobile, Data Analytics, Cloud Computing, and Open Source, Fingent aims to deliver not just technology solutions, but practices and insights that can help business in Australia to transform to industry leaders. Through the office at Melbourne, Fingent focuses on extending personalized services and strategic support to the leading enterprises of Australia.

About Fingent

Fingent is a software development company that develops custom software to enable our clients to operate more effectively, more efficiently, and with more resiliency. Since 2003, Fingent has developed web and mobile software solutions that have been key to our clients’ business success. Our technology and industry expertise enables us to deliver sophisticated solutions rapidly and on budget. For us, it is not only about delivering software but also about partnering and playing a part in business efforts to shape a brighter and smarter future.

Most of us, technology geeks or not, are eager to stay first in line to catch up with the latest game-changing technology trends. Here we are to know which technologies will thrive in future!

The Potential Technology Trends You Need To Explore In 2025

Have you ever looked up at the sky and clapped your eyelids on a bat? This is commonplace. But what if it was a drone. Or would it be a flying fleet? Since we don’t belong to the Jetsons family, the latter is not expected but we are close to it! This year is definitely a transformative year for technological innovation!

According to Gartner, the Top 10 Strategic Technology Trends for coming years are Block chain, Artificial Intelligence, Empowered Edge, Privacy and Digital Ethics, Quantum Computing, Immersive Experiences, Augmented Analytics, Autonomous Things, and Digital Twins!

This is just the tip of the iceberg. Following are the emerging technology trends and catalyzing technical innovation that we can expect to see more of in future!!

Related Reading: Find how digital innovation is transforming today’s business world.

1. Blockchain Technology – The ‘New Internet’

Some call Blockchain technology the ‘New Internet’. The blockchain is the brainchild of a person or group of people known by the pseudonym, Satoshi Nakamoto. It permits digital information to be distributed but not duplicated.

It was first devised for the digital currency, Bitcoin.  It is also called the “digital gold”. To this day, the total value of the currency is nearly $112 billion US!

“Blockchain solves the manipulation problem”, says Vitalik Buterin, inventor of Ethereum.

2. Artificial Intelligence (AI)

Apart from AI-powered chatbots, This year will witness chip manufacturers such as Intel, NVIDIA, AMD, ARM, and Qualcomm shipping specialized chips that speed up the execution of AI-enabled applications.

This year will also be the year for hyperscale infrastructure companies like Amazon, Microsoft, Google, and Facebook.

Related Reading: Check out the top AI trends

3. Cloud-independent edge computing

The study from IDC illustrates that 45 percent of the entire data created by IoT devices will be stored, processed, analyzed and acted upon close to or at the edge of a network by 2024! Edge computing is a mesh network of data centers that process and store data locally before being sent to a centralized storage center or cloud.

4. Privacy and Digital Ethics

Facebook, recently witnessed the biggest security breach in which 50 million accounts were compromised. Facebook, later clarified that data of 30 million accounts were stolen.

People are becoming more nervous about how organizations and third-parties are using their personal data.

5. Quantum Computing

The world is behind building the first fully-functional quantum computer. Also called the supercomputer, this is expected to be a cloud service rather than an on-prem service. IBM is already offering cloud-based quantum computing services. For instance, the automotive, financial, insurance, pharmaceuticals, military, and research industries have the most to gain from the advancements in Quantum Computing.

6. Immersive Experiences

Conversational platforms are changing the way in which people communicate with the digital world. Virtual reality (VR), augmented reality (AR) and mixed reality (MR) are changing their approaches to know more about people’s perception.

7. Augmented Analytics

Augmented analytics relies on augmented intelligence. This uses machine learning (ML) to transform how analytics content can be developed, consumed and shared.

“Through 2020, the number of data scientists will grow five times faster than the number of experts”, says David Cearley!

8. Autonomous Things

Autonomous things, such as robots, drones, and autonomous fleet, use Artificial Intelligence techniques to automate their functions that were previously performed by humans.

9. Digital Twins

A digital twin is a digital representation of real-world items that are interlinked. Cearley states that there can be digital twins of people, processes, and things!

A DTO is an aspect of the Digital Twin evolution that is a dynamic software model that relies on operational or other data. DTOs help drive efficiencies in business processes.

Apart from these, there are other key technology trends that organizations need to explore in future. These include:

10. Cybersecurity and Risk Management

According to the estimates from the firm Gemalto, the data breaches were 4.5 billion in the first half of 2018! The University of Maryland study found that hackers attack computers every 39 seconds.

In coming years we will be facing a more sophisticated array of physical security and cybersecurity challenges.

Cybersecurity is thus the digital glue that has held IoT, Smart Cities, and the world of converged machines, sensors, applications, and algorithms operational throughout!

11. Smart Spaces

A smart space is a physical or digital environment in which humans and technology-enabled systems interact in an increasingly open, connected, coordinated and intelligent ecosystems, according to Gartner! The world of technology is to enter accelerated delivery of smart spaces in 2019.

 12. Self-powered data centers

Data centers grow every minute with the implementation of virtual servers and storage, energy-efficient buildings. In coming years, the data centers are expected to run on its own self-contained power plants!

13. IoT integration

This year will witness more IoT implementation. An International Forrester IT survey that said among a recent group study, 82% of respondents were unable to identify all of the devices connected to their networks. Of this lot, 54% were nervous about device security, and 55% were concerned about integration!

Related Reading: Find the role of Data Analytics in Internet of Things (IoT)

14. More self-service IT kiosks for business users

This year will be a year of IT innovation designed to build better communication between IT and end users. The self-service IT kiosks to be set up would enable users to log on and choose what they want for the apps that they build.

15. The Internet of Things and Smart Cities

50 billion equipment, including smartphones, and others are expected by the IoT to be wirelessly connected via a network of sensors to the internetin future. 

The term “Smart City” means creating a public/private infrastructure to conduct activities that protect and secure citizens. It integrates communications (5-G), transportation, energy, water resources, waste collections, smart-building technologies, and security technologies and services!

To upgrade your business with the latest technology trends on the table, contact the experts at Fingent today! Also, read through our latest blogs to learn more about accelerated technological development!!

Every year, Clutch, the popular B2B ratings and research firm publish a report on the leading players in the software segment. Constantly updated, these listings review companies excelling in software development and curate them accordingly on how they rank within Clutch’s assessment criteria. This time, Clutch has come up with a new report listing the top custom software development companies currently serving the market.

From about 5997 firms, Clutch based their evaluation on client reviews, market presence, experience and the ability to deliver. Among the multitude of firms reviewed, Fingent Corporation ranks among the top custom software development companies. In the Clutch Leaders Matrix, Fingent manages to keep the right balance and stays on top with an overall score of 39.3.

Market presence, clients and experience each scored remarkably well with 9.5 and 9.75 points. Fingent’s 50 percent service focus in custom software development reflects its proficiency in conceiving tailored solutions to businesses of all kinds. Itransition, its main competitor stays side by side scoring 39.4 in the ability to deliver, 9.4 in market presence and 10 for clients and experience.

Why Clutch Listed Fingent as a Top Custom Software Development Company

Striking the right balance in terms of service focus, client reviews and experience is the key. Fingent manages to ticks all boxes with its proficient custom software solutions that cover each of these critical aspects. Clutch base their assessment by keeping these factors in the spotlight, which is the sole reason why Fingent came on top.

Clutch undertakes a different approach to identify leading software companies. Several credible factors go through stringent evaluation such as valid feedback from current and previous clients, ability to deliver high-quality solutions to clients consistently, solid market presence, services offered and many others. Moreover, the ratings also focus on the company’s passion in work, intent on client satisfaction and commitment for delivering quality and innovative results consistently.

Fingent puts more emphasis on driving value to their customers and strives constantly to achieve this in the plethora of solutions they offer. Deep expertise in software combined with a varied client base across multiple industries enables it to come up with new ways to blend in industry standard practices and innovative approaches together. Apart from that, the company believes in building good levels of trustworthiness with their clients and work towards fulfilling it in everything they do.

For instance, a majority of clients states that working with Fingent allowed them to reduce their quality control costs largely, that at times amounted to about 70 percent.

Technical Competency

Solid technical proficiency stands as the fundamental ground in which most software development companies operate. Fingent’s team of skilled professionals dispersed globally have strong background and experience in the cutting-edge technologies of today to resolve every challenge they face. With its diverse talent pool, Fingent’s services extend to further include the entire web and mobile development segment such as enterprise software development, web application development, mobile application development, SaaS development, etc.

Seamless Collaboration

Collaboration could work across different levels and each of these influences the results considerably. Companies building software solutions need effective collaboration with their clients on a consistent basis to guide the development process across individual levels so that the finished product resembles exactly what they envisioned. Besides, these collaboration exists among the development team, administration departments, designers and those in the top of the organizational hierarchy.

Fingent’s qualified development teams push the software development process a step forward by integrating effective collaboration across all levels. These facilitate improved collaboration with the clients so as to adhere close to their requirements, spice up communication among the stakeholders and brings the development teams to adopt proven methodologies for ensuring successful delivery of the project within the stipulated deadlines.

Cost Effective

The costs of building a software are proportional to the amount of functionality offered in it. Some development companies build software by trimming down the functionality and features, which adversely affects its quality and usability. Fingent’s approach is unique, as it applies modern design principles without sacrificing on any key functionality to deliver highly dependable and efficient software within affordable pricing.

Leveraging state of the art cloud, mobile and web technologies enable Fingent to come up with tailored solutions at reduced costs. There is better streamlining of the software development across its entire lifecycle with the adoption of lean principles as well as simplification of business processes utilized by the clients.

Summing up, the deep expertise and leveraging of latest technologies bring about more accuracy in quotes, which include all aspects of development from scratch to the finished product. Adhering to proprietary technology and custom practices enable Fingent to bring out solutions quickly and on budget. $25 to $49 per hour is the average development cost for standard projects at Fingent.

Strong Establishment

A firm establishing background nurtures a work environment that prompts growth across its entire development workforce. Fingent since its beginnings in 2003 has quickly expanded and in the years that followed evolved into a reputable company build on the foundation of trust, value, and efficiency. Deviating from conventional methodologies and practices, Fingent’s uniqueness lies in its approach of following up its projects even after deployment in the form of continued support.

Based in New York, USA, Fingent grew in scope and client base that resulted in widening its operations on a global footprint. There are branches in Boston and UAE as well as two research and development centers in India to scale up infrastructural and talent base for serving the growing client base. Fingent’s impressive clientele counts among the industry’s leading names that range from Fortune 500 companies to budding startups.

Multinational conglomerates like Sony, Johnson &  Johnson, NEC, PWC etc. are some of the partnering clients that leverage Fingent’s expertise in carving out robust software solutions to resolve their individual challenges. This growing client base stretches across 14 countries and 4 continents. Moreover, the company maintains an active 300+ full-time employees, classified into separate teams for improved collaboration and swift delivery of solutions.

Fingent’s tailored solutions seamlessly integrate with the requirements of enterprises to help them optimize their processes and operations from its core. Get in touch with our solutions consultants right away to bring the advantage of robust cost-effective software solutions into your business for redefining it all together.

Few lines about Varghese Samuel -CEO of Fingent Corp

Mr. Samuel is the Founder and CEO at Fingent Corp, a Global Technology company founded in 2003. Samuel’s ability as a leader, to span a breadth of businesses and technologies has enabled Fingent to build and deploy technology platforms which realize tangible business benefits for Enterprise businesses across the globe.

Over the last couple of years, he has led Fingent’s  transformation to the cloud-based services business – Products and services that Fingent currently offers leverage modern cloud platforms and frameworks. Samuel has been a Technologist and an Entrepreneur leading technology innovations over the last 20+ years. He has a diverse background in the broader financial services and healthcare industry, and a proven track record of transforming businesses by creating innovative technology solutions. Samuel received a Master’s Degree in Engineering from Indian Institute of Technology, Mumbai India.

1. Give us a brief introduction about your company.

Since our inception in 2003, Fingent has pioneered custom solutions that have become central components in our client’s business success. Our technology and industry expertise enables us to partner with clients to deliver sophisticated solutions rapidly and on budget. We apply modern design principles, together with the latest in mobile, cloud and desktop technologies to help create solutions. As an organization, our primary focus is to build technology solutions that help businesses simplify/streamline their existing business processes, prepare for future growth, offer new services, reduce operational overheads, lower costs and help organizations connect better.

Fingent has been a recognized force to reckon in the technology space as we have made significant investment in producing advanced software products and platforms that will transform the technology industry.

2. What are the services you offer to your clients?

Fingent has been building custom enterprise business applications since inception for major corporations, small/medium businesses and startups across the Globe. As a pioneer in delivering technology driven innovations, we have segmented our focus areas into 8 Strategic technology Business Units, to better respond to client requirements. Our Strategic Business Units are as follows

● Microsoft
● SAP
● Enterprise Mobility / Digital
● Open Source
● Dev Ops and Infrastructure management
● QA
● Product conceptualization, including UI/UX
● Data Analytics

Most of our clients prefer to opt-in for services spanning across BUs for a single program or for multiple projects. Key areas include:

● Technology consulting ( including strategy, review, and intervention)
● Software product development including PLM
● Business process automation
● Digital Marketing

3. In this intensely competitive era, what technologies, services, and project model can give you an edge over your competitors? 

Our vision is to be acknowledged by our clients, people and our shareholders as the leading strategic technology partner in our market.

We will deliver this vision by providing high-quality Software & product development, IT infrastructure, project management & IT Consulting services enabled by our people, technology, and assets and supported by our committed vendors and partners.

4. After service is a necessary part of development. How do you provide customer support to your client? 

We have always prided ourselves as our client’s extended technology wing. We have always focused on, not just building solutions, but, delivering value. And as extended partners of our client, we ensure that our solutions and products are always catalysts to their growth.  We have account managers and business analysts who act as single point of contact for every client need. Our dedicated infrastructure and quality assurance team ensure that we deliver quality solutions that keep our clients a step ahead in the market.

5. Give your opinions on how far this app revolution can make a difference in the technology world? 

We already have many personal-use apps exploiting the hyper-connected, hyper-local, hyper-personalized environments provided by mobile devices. Apps and the connected cloud-based ecosystems have dramatically transformed the personal-tech space.

However,  the Enterprise Tech world has barely scratched the surface in exploiting apps for innovation and business value creation. While Enterprise users demand mass market like apps and their cloud counterparts, security and cultural challenges remain key obstacles. The challenge is to find the delicate balance between controlling mobile devices and yet freeing employees to use them efficiently. CTOs and CIOs managing Enterprise IT teams can leverage the app (and cloud) revolution to deliver significant value by:

• Placing mobility and mobile devices at the heart of their digital workplace strategies
• Deploy management policies while educating users and bringing transparency to compliance
• Provide the best Rewards versus Risks balance for the apps deployed across various employee segments
• Manage the device lifecycle – purchase, usage, and disposal

Enterprise mobility is complex. At Fingent, we can help traditional IT teams upgrade their Enterprise Mobility strategy to deliver tangible business value, by leveraging the app revolution.

6. What latest technologies and tools you’re planning to implement for mobile app development?

We prefer to use tried and tested robust technologies to create both native and cross-platform apps across – iOS, Android, Windows and Blackberry devices.  We carefully evaluate new and bleeding edge tech before considering them for production use on client projects.  While there are a number of tools we are evaluating, we are excited by the recently announced Azure App accelerator and Telerik Progress platform. Long term – we believe that AI and Machine learning will significantly alter the app development process. On a slightly different note, there is a lot happening on the wearables, AR and VR space. We successfully delivered our first Hololens project a couple of months ago.

7. What’s your approach to creating interactive and addictive UX/UI of mobile apps and websites?

We approach UX/UI from the perspectives of -Understandability, Learnability, and Operability under real user conditions.  On mobile, we try to imbibe business features with the natural advantages provided by the mobile ecosystem – GPS and location tracking, Voice recognition, Cameras for Scanning, Gyro and Accelerometers, native connectivity option like Wifi and Bluetooth – in a secure manner. From a UI techniques perspective, we are looking at circular design patterns, interactive content layers, intelligent manipulation of content, cognitive interfaces and a few other areas to provide good learnability and operability.

8. What are the challenges you see in the outsourcing industry and how much you’re prepared to face those challenges?

I remember reading a report recently that  70% of CIOs expect to change their mix of sourcing providers to get more business value and innovation from new partner relationships. While this is a challenge for incumbents, it is good news for the outsourcing industry as a whole. For customers, outsourcing is no longer just about cost, but also about innovation and partnership. Today, most Enterprise software outsourcing is based on the staff augmentation approach. As customers demand result oriented and value driven partnerships, we see a slow but steady shift back towards the project-based approach. This requires a greater understanding of the customer’s business and higher accountability and ownership of business results.

At Fingent, we are built ground up to focus on the business outcomes that our clients wish to achieve using the product we develop for them.  Our processes secure the continuity and coherence across the CX cycle from-  Sales to Account Management to Operations and Delivery.   This, together with our focus on technology competence development ensures that we provide innovative solutions to add value to our customers’ businesses. We are happier to provide our customers with solutions that add value to their business, to be accountable for the entire solution, than to body shop.  We are ready.

9. Mention the ways you use to introduce new updates to your team.

We have many different mechanisms depending upon the source, the context, and the impact. Technology updates are managed within the BU and the teams unless it has a wide-ranging cross-functional impact. Project-specific updates are introduced from the PMO since every project has a single point of contact ( for the client)  who is responsible to secure that project changes are communicated and understood by the project team.  Communication channels for an update may include one or more of- meetings, emails, blogs or updates within our PM tool. We prefer face to face communication to the extent possible, either in person, or using modern video communication tools.

10. Nearly 70% users engage in wearable tech. What’s your step to enter into this revolution?

We have already started working with clients on Augmented Reality. We recently delivered a Hololens based facial recognition system for a client. We see opportunities across the entire technology stack- from chipsets to applications to cloud to data analytics and learning. Our strategy is a bimodal approach –

• Leverage competence in areas where we are already strong. For e.g. Our strengths in data analytics and visualization, help us manage the structured, semi-structured and unstructured data that flows in from wearables. Our expertise in data security helps provide Security consulting services to Wearable tech manufacturers.
• To focus on a few niche areas, where platform technologies are likely to succeed. For e.g. creating Augmented Reality applications for the HoloLens.

11. Examine the success and failures that your developers are facing while wearable app development?

The key challenges that we face in the wearable tech industry include:

• Lack of standardization. Fragmented platforms create an overhead due to the learning curve and lack of interoperability.
• Cultural challenges. Many users are not aware that by connecting wearables to the internet, high-risk information is placed in highly insecure and vulnerable environments. Risk assessments are often overlooked in an attempt to cut costs.

Nonetheless, we are optimistic about the opportunities here. These are challenges faced by any nascent industry.

12. There’s a boom in native apps for wearable devices, what’s your move to this technology?

Given the tight hardware integration required for many wearables, I would argue that in most cases, native is the only option. We are looking for more cross-platform tools to create apps that can be deployed across platforms at lower costs for our customers, But these are early days and we believe that such cost efficiencies will soon be created.

13. Define your future prospective and vision regarding new technologies like wearable and IoT apps?

I believe that we are at the beginning of the mass market wearable and IoT revolution. Privacy issues may lead to a temporary backlash, but these issues can be resolved.

We are looking forward to enterprise applications of wearable technology, especially in AR. Challenges around Security, Interoperability and Data mining/analysis have to be solved for Wearables and IoT to deliver tangible benefits at low risk.

14. What is your go-to-market scheme at a global level?

Currently, we are operating globally with offices across the globe. We have built many innovative solutions for our clients which are attracting other business with similar needs to reach out to us. We have a market research team that does industry research to identify the potential leads/opportunities based on the various matrix that we have developed internally. Some of the advanced project management and delivery processes that we developed with proven history convince our clients to work with us. We have most of our clients working with us for many years as a trusted partner as the organizational culture that we developed over the years focus on trust, integrity, and transparency with our clients along advanced technology capabilities.

We also share our knowledge and experience through blogs, white papers, case studies which has helped many people. We are also tapping into the power of social media platforms.

We also recognize that there is so much more than can be done to establish the Fingent Brand across the Globe.

Please tune in to hear about some major platform launches coming soon which we have been hard at work.

15. Mention the name of some of your successful projects?

We are grateful to have worked with large enterprises like NEC, Johnson and Johnson, CBN, Sony, WRI Capital, PwC and many more. We take a great deal of pride in having played a significant part in the explosive growth of successful startups like RentMoji, MFS, Lindsey Jones, Sweden Academy, Teachucator and many others.  We believe that true success is about adding value to people’s lives, be it in ways large or small, at work or at home – our work with our clients has helped us do exactly that.

This post originally appeared at https://www.itfirms.co/interview-with-varghese-samuel-ceo-fingent-corp/

Fingent Corp. is one of the top enterprise app development companies across the globe. A reliable and affordable Web and Mobile Development company for enterprises and mid-sized organizations like SONY, PWC, Johnson&Johnson, Rentmoji, WRI, CBN, vLocker, and much more.

Fingent has been in the IT industry since 2003 and has grown to help hundreds of mid and large size organizations implement software solutions that increase productivity and profits.

Some of the top researchers in the IT industry has listed us as the top enterprise app developers:

If you are looking to develop an app for your business then get in touch with us your requirements.

It’s been a sobering time for App developers, who have been struggling for quite some time to get their apps out there; downloaded, installed and used by users. And ask not what they haven’t done! From growth hacks, contests, campaigns, giveaways, to lucky draws they have done every bit of crazy marketing that can be thought of!
At one end, an average new app developer needs to compete with over 1.5 million apps in the App store to get noticed by users. At the other end, studies show that most of the smartphone users in the US download zero apps in a typical month, or simply don’t use most of the apps installed. Customers are tired of downloading new apps only to find them useless. Of course, they then uninstall it later to save space.
Altogether, with both the app and device sales showing a drop in the last quarter, the industry players have clearly decided not to sit back and relax at this dent in their revenue. The recent tweaks and improvements to the Play store and App Store are thus justified!

Apple’s turn to give a fresh look & feel to its App Store
Apple, for instance, wants to bring that new and fresh feel to its iOS App Store, through various improvements which were announced last week, before its Worldwide Developers Conference. The aim is to:

• Help the developers boost their revenue in a market where retaining users has become a big deal,
• Put the relevant apps in front of the right audience, and
• Cheer developers through fast App review processes.

How the changes will impact Developers and Users

Subscription based pricing
Though ‘App subscriptions’ already existed for certain app categories in the App Store, which offered news, subscription content, certain cloud services and the like (for e.g. Netflix, Spotify, The New York Times, Dropbox etc.), it was missing from the category that made up 75% of App Store’s revenue- Games! So this time, Apple has announced subscription-based pricing to all app categories, including games and productivity apps in the intervals of 2 months, 3 months or 6 months, in addition to the annual/monthly subscription intervals.

Other notable changes:

• Subscription Fee: Developers also have the right to change the subscription fee with the subscriber’s approval.
• Territory based pricing: Allows developers to charge lower subscription fees in countries like India and China.
• Rewarding developers for customer retention: Apple will reward developers who manage to retain their customers for more than a year with a fairer revenue split. From 70% revenue to developers & 30% to Apple in the first year to 85/15 in remaining years for which the user remains subscribed to the app).

Pros:
·  The developers get a chance to earn more if users keep their apps installed for more than a year. And they shouldn’t worry about app upgrade funding due to this recurring revenue they receive.
·  A subscription fee for games make a lot of sense for game developers. As it has worked for games on other platforms, it wouldn’t be unfamiliar to them too.
·  This subscription fee model may not work for Apps that are used occasionally, but regularly used apps that assist many professional audiences (productivity apps) will benefit more from this.
Cons:
The pros outweigh the cons as this move seems to be a bonus for developers who had already learned to live with the basic revenue. However, this switch from one-time / in-app purchase model to a subscription-based model wouldn’t happen smoothly overnight and developers will have to plan on how to implement it for their apps.
Users may however, lose the privilege of enjoying apps and their unlimited updates free for eternity. Nevertheless, they will get to enjoy even more quality updates and sustainable apps from some motivated developers.

Top beneficiary: App Developers

Search Ads & App Discovery

In App Store, developers will be able to buy search ads for keywords soon (determined by a price auction & relevance metric), like how Google does. It will display an ad (1 pay-for-click ad at a time) at the top with a light blue background placed in the search results page (only). The ad appearing will be relevant to the search terms entered by the user. The ads however, can’t get any user information or their tracking details from the App Store.

Other changes:

• Categories Tab: Apple is bringing back the categories tab. The featured tab will look smarter.
• Boosts app discovery through word of mouth: long pressing an app on the home screen will let you recommend it to your friends.

Pros:
·  Better App marketing by targeting the right audience: Apple’s senior vice president of marketing, Phil Schiller mentioned that paid search ads would give developers a solid place for marketing their apps(other than the comparatively less effective social media marketing or online adverts), where they can target exactly the specific groups that matter to them. “There are hundreds of millions of searches on the App Store every week and 65% of app downloads are driven by search,” he said.

·  App discovery and exposure: Developers and indie (independent) developers will have the opportunity to purchase ads for keywords, giving better exposure for their apps. This reduces the complexity level for indie developers to publicize their apps.
·  New & less popular app discovery: Apple aims at giving a fair chance here to new apps in those categories which do not have a lot of ratings or user recommendations like the already established apps. These unpopular, yet smart apps can win ad auctions and appear during searches.

Cons:
Apple wouldn’t refuse to display a useless app’s ad either. Search would also display a junky app from a deep-pocketed company with high marketing budgets, who can win the auction for the keyword and have their app ad displayed at the top.

Top beneficiary : Users
Schiller says, “We’ve thought about how to carefully do it in a way that, first and foremost, customers will be happy with”, also adding that he believes it will be “fair to developers, and fair for indie developers, too.”

APP review times
The shortened app review period would be a great relief to developers who will get a faster turnaround time. Earlier, the turnaround time was measured in ranges of days and weeks once the app is submitted to App Store for review. But According to Schiller, now 50% of apps submitted for approval are reviewed within a day and 90%within two days. This change is only due to better tools, staffing and policy improvements and doesn’t change any rules for the app approval process at all. (See 11 Quick tips for faster approval of your IOS app)
“App approval now happens within hours of submitting them, which is really awesome because it speeds up the development cycle.”- Chris Maddern, app developer for Uber Technologies Inc. and Foursquare Labs Inc.

Pros:
· Faster app review turnaround time has only benefitted iOS app developers. Delaying app launches were one disadvantage of App store over Google Play, not anymore.
·  Developers can fix the bugs faster, experiment new features more often, react quickly to the demands and market changes, while being loyal to Apple’s rules and regulations.

Top beneficiary : App Developers

These plans will be implemented over the next few months. Ads have already been made a part of the beta program since Monday. Subscriptions will be handy for developers in the fall, while revenue split for app makers who have retained customers for over a year started from June 13.

The App store has been steadily improving since the beginning of the year and Schiller says he has a secret team noting and listening, to explore what further improvements can be brought to the App Store.

Pic Courtesy: The Verge, Google/Ipsos, Mobile App Marketing Insights: How Consumers Really Find and Use Your Apps (U.S.)