Top Technologies Used to Develop Mobile App
To build or to buy has been a million-dollar question most businesses seek an answer for. This can become more daunting when you consider the numerous factors influencing the decision. To make it less overwhelming, we will discuss factors and tips to help business leaders make informed decisions. This blog also explains the right process to follow once the decision is made.
Several factors must be analyzed when deciding to buy or build software internally. Here is an analysis of four key points that can help business leaders to make an informed decision that will impact their business growth:
It is good to remember that there are no one-size-fits for all in this regard. Analyzing these questions will help businesses zero in on one of the two options. Please read on to find out top tips to help companies identify which of these two is most suitable for their business.
Read more: Choosing the right Software Development Vendor
Deciding to buy or build custom software is not as easy as flipping a coin. Here are the top considerations that will increase the odds of making the right decision:
Read more: When Does Your Business Need Custom Software Development Solution – Evaluate Now!
If a company decides to build custom software after all these considerations, it is vital that they follow the right process for the successful development of software.
Building custom software might be the perfect solution for your business and building it the right way is key to its success. Usually, it is developed by a third party or in-house developers. Custom solutions ensure features and functionality with the company’s needs in mind. As a result, businesses enjoy increased productivity and growth.
To get started, here is the right process companies can follow:
First, determine the current business process, expectations, and verifiable success. Talking to experts, finding out why the changes are necessary, and sketching out the workflows will help ensure a smooth project management process.
It may be tempting to handle all processes in-house to save money. However, working with your own IT team could cause a slowdown in the company operations as they already have their daily work. Here, outsourcing certain tasks makes the most sense. Consider working with a vendor with a verifiable track record in building custom software for other companies.
To keep the project on track, create a realistic plan together with all involved in the project. This will allow companies to set specific deadlines. Knowing the timeline will help in allocating funds when required.
Before implementing the new custom software, it must go through two levels of test. One is technical testing by IT professionals and developers to ensure all elements are working. The second is user testing to see if the software works as intended.
Documentation must include the team members’ details, roles and responsibilities, deadlines, and expectations for the project. It must also include a test plan, checklist, scope statement, training plan, implementation plans, and detailed user documentation.
The custom software market is growing exponentially. Some software development trends stand out. These trends are influenced by the need for businesses to leverage advancing technology.
Read more: Low Code/No Code Development with SAP BTP: How It Is Turning the Future of Enterprise Resilience
Building custom software allows organizations to use technology that addresses their unique needs. Following the right process can ensure they are implemented in a way that supports and advances business growth.
Custom software development is our forte, and we have been able to help many clients get exactly what they need from their software.
Give us a call, and let’s discuss what we can do for your business.
Modernization is a desire to stay relevant and grow. App modernization does just that for businesses. It enables them to stay relevant and grow. In line with that, organizations worldwide are scrambling toward digital transformation. How does that benefit businesses?
App modernization or updating older software for newer computing approaches extends the lifespan of an organization’s applications while allowing it to take advantage of technical innovations. It is like renovating an old house to improve efficiency, safety, structural integrity, and more.
However, there have been occasions when the app modernization project has failed. This has been a concern to most business owners considering digital transformation. Are you one of them? If so, through this blog, you can learn why and how to avoid app modernization failure.
First things first. Does your company need app modernization? If so, why?
Apart from what we discussed earlier in this blog, app modernization integrates new features to keep up with the latest business requirements. Even so, many business leaders wonder if their business needs app modernization. Here is a list of specific reasons for you to consider:
Why, then, does app modernization backfire at times? And how can you ensure the success of the project?
Read more: Why modernize your legacy systems? What’s the best approach to legacy systems modernization?
When an app modernization project fails, it may pose serious problems for your business, including wasted resources and time. Failed app modernization may hinder agility and keep your business from capitalizing on modern technology. It was noted that an alarming 79% of app modernization projects still fail. Why? Surprisingly, the failure is not due to the new system or methodology, nor caused by the modernization vendor. The reasons are much deeper. Here are the top 5 reasons why app modernization projects fail:
Modernization efforts fail when the business process (accounting, inventory, finance) is poor, and a business tries to correct it with new systems. That will never work. Businesses must first understand what is slowing them down. Determining the problem is the right foundation for successful app modernization.
When entirely new systems are implemented without considering the drastic business changes, the employees are forced to adapt quickly. In addition, such practice forces the business to evolve to fit the new software. Instead, the software must adapt to fit the current business process and requirements.
Most businesses believe that they are ready to replace the old system with new systems, and the business will run better. Now that is a huge mistake. Completely replacing all systems can send your business and your employees into shock. It may even change how customers interact with the business. A better approach is to modernize in calculated steps.
The pandemic helped us see that agility is king. Adopting inflexible applications can have disastrous consequences on your business. If you want to be future-ready, replace rigid applications with agile applications.
Modernization projects that do not involve the IT department and the end user fail as they do not consider how the new solution fits business needs.
Read more: Advancing Business Software Development With Cloud Native
Every business that embarks on a modernization project journey faces many challenges. The success of your app modernization efforts comes down to two key components: your IT team and your employees. As teams go through this journey, use these secrets to avoid failure and ensure success.
When choosing a team or developing an innovation group, build a cross-functional team that can focus on developing the culture, process, and tools needed to improve the modernization process.
An effective business principle is to welcome all ideas and sort them, but when a decision is reached, you must commit to it and execute that above all else. Doing so will ensure the progress of the project.
Mapping out a development workflow can help you when you encounter complexities in the project. It helps you look at every tool being used and identify dependencies.
Projects may change. Setting small modernization goals will help you adjust your long-term plans and reduce engineering risk. Focus on many small steps when planning for a major milestone. Doing so will ensure smooth progress from one step to another.
If you prioritize data into high, moderate, or low categories, you can decide what safeguards to have for each category.
Take a hard look at your development workflow and identify habits that could derail your app modernization process. Don’t just patch up old problems with a new tool. Remember, these problems can derail new tools, so don’t patch, fix.
Your team may find it challenging to develop the knowledge they need to work on the new tools. Keeping them informed about the new tools and training them to navigate new workflows can ensure the success of application modernization.
Several aspects may factor into a successful modernization. That is why modernization endeavors are so challenging. However, implementing the above secrets can help the success of app modernization efforts.
Speaking to an expert can help you understand how to proceed with your app modernization needs. Why not reach out to us at Fingent and discuss your project with our software development experts?
Customer Experience – Two words that could make or break your business.
Today, customers expect businesses to provide nothing short of an excellent customer experience whenever and however they shop. This is going to be the main differentiator between you and your competitors. The race to own customer experience is on!
Some businesses are learning this the hard way, but you don’t have to. The solution is right here – Technology. Through this article, we want to help you understand how technology can improve customer experience. We will also discuss top technology trends to help your brand beat the competition.
But first, let us explain why customer experience matters.
Did you know that 66% of customers expect companies to understand their needs and expectations?
Gone are the days when an unhappy customer used to complain directly to the brand. Today, they choose to complain to the rest of the world through social channels such as Twitter, Facebook, Instagram, and more. Creating a powerful and memorable customer experience is more complicated than ever in such a scenario.
While that is true, it is also true that these customers share positive customer experiences on these platforms as well. 71% of customers recommend a product or service just because they received a “great” customer experience.
As a brand, you may define your brand’s promises. However, the customer decides whether or not your brand delivers on its promises. According to market research by Gartner, customer experience drives over 60% of brand loyalty.
To satisfy customers, most businesses hire and train good people. But that is not sufficient. They need tools that will help them deliver a top-notch customer experience and make them want to come back to you. Using technology for customer experience can build your brand through satisfied customers.
That takes us to the next intriguing question: How does technology improve customer experience?
Technology for customer experience gives customers unlimited access to information, allowing them to demand products and services whenever they want. As the speed of technology to enhance customer experience accelerates, businesses must evolve quickly. Brands that use technology to enhance customer experience will thrive, but you can be sure that those that are slow to react will not survive.
Here are three key ways in which technology enhances customer experience:
Using smartphones, customers can research products, raise queries, and purchase products or services no matter where they are and what they are doing. A study revealed that consumers in the UK spend over 22.8 billion pounds per year on online shopping while using public transport.
With consumers becoming hyper-connected, businesses need to leverage increasing opportunities to engage new and existing customers. Technology can help companies integrate all marketing channels to deliver a cohesive customer experience irrespective of their channel. Technology can help you use customer data effectively to deliver seamless experiences.
According to a Google report, 90% of online shoppers use more than one device to shop. A shopper may use one device to search for a product and another to check the pricing and complete the purchase.
Businesses need to be available with the right messaging at the right time. Technology for customer experience will help you reach your customers on any device. Technology can enable you to provide contextually relevant experiences that engage customers in the right place, at the right time, and with the right message.
Most customers switch brands because the purchasing process is too difficult. Technology offers solutions to reach customer demands. AI-powered chatbots enable your brand to communicate better with your customers.
Since chatbots provide detailed records of conversations with customers, you can use that data to analyze to reveal insights on consumer pain points. You can use these insights to improve products and services.
AI chatbot is restructuring the way brands communicate with their customers. These conversational AI chatbots are responsible for creating a personalized customer experience, making sentiment analyses, and more. Consider a use case:
Fingent helped one of the oldest state universities to develop an AI-driven ecosystem that allows students to interact with an AI chatbot (teaching assistant). These are built to be trained and allow instructors to upload the content that students need. These chatbots can manage student queries and allow for keyword and tag searches of teaching material.
Virtual reality is a game-changer enabling customers to educate themselves about your company. Plus, VR redefines how your sales reps understand customers, increasing their empathy and enabling them to suggest better solutions to their issues.
Fingent recently built a highly interactive visual medium to enable medical students to quickly gain efficiency in stand medical procedures.
Augmented reality is considered a boon to improving the digital customer experience. It gives customers a clear picture of your product, helping in quicker purchasing decisions.
Fingent helps build interactive mobile apps that enable 3D purchase decisions. It also develops agnostic web solutions for eCommerce to better use AR capabilities.
The impact of technology is a powerful catalyst for change, and the speed of that change is getting faster and faster. Fingent can help you identify technology trends and capitalize before it is too late.
You must acknowledge and meet consumer demands for your business to increase market share and stay relevant. Marrying customer service and technology can drive customer delight.
Fingent brings you deep expertise in experience strategy and design, harnessing best-in-class solutions. We can help you drive transformation across the customer lifecycle, sales, marketing, and more.
Fingent top custom software development company is equipped to provide support across channels. Our quick and easy setup allows you to cut time and lower costs. With the help of AI and automation, we can route your tickets to the right agent and boost customer satisfaction. Find out more about us and chat with our experts to see how this can be done.
Custom software tackles the specific needs of users more comprehensively than traditional off-the-shelf packages. Efficiency, scalability, lower integration cost, uniquely tailored features, functions, profitability, and independence are a few of its major benefits. In simple words, custom software creates a more customer-centric approach to your business, which translates to more business.
Globalization has pressured companies to take bold steps in expanding their horizon and potential. The rapid increase in market trends, technological innovations, and increasing competitor growth has changed and raised customer expectations. Deploying custom software development solutions in your business can be a strong weapon in this vicious battle. This blog will show you why and also help you see if this might be the right time to implement it for your business.
Evolving times have made it necessary for businesses worldwide to step up to the challenge of being bold, unique, and versatile. “Be different or be forgotten” has never before been more relevant than today. Custom software gives you the tools you need to satisfy your customers.
Here are some more reasons why custom software development is the current need for businesses on a global scale:
Security nowadays is a prime preference provided by most companies. Getting hacked by cyberpunks is a nasty affair that not only compromises your company’s data and security but also ruins the reputation of your business. Compared to commercial off-the-shelf (COTS) Software, customized business software is better in terms of security and competence in saving data.
Mobile app formulating corporations exemplify this feature by merging features like two-way authentication and data encryption.
Custom Software is purpose-built to support unique operations and workflows promptly and productively. It refines the workflow by removing unnecessary factors and automating monotonous and tedious manual jobs. This way, it fulfills the fundamental goal of improving your company’s and its employees’ operational efficiency and productivity.
Since customized software is created based on the unique needs of a business, it can easily be modified and embellished depending on the growing needs and requirements of the company. Scalability is one of the greatest significant advantages of custom software. It allows you to construct relatable software based on your business requirements. It can also cut costs associated with purchasing extra licenses and subscriptions to commercial software.
COTS software generally fails to work with existing and legacy applications. Businesses must invest further to ensure the software works well with their existing infrastructure. On the contrary, custom software can be built to adapt easily to an organization’s needs and integrate with any environment. Custom cloud software development goes one step further and enables you to build cloud-native applications at a much lesser cost.
Read more: Know What’s Driving Custom Software Development Cost This 2022!
Deploying custom software means freedom from the clutches of a commercial software vendor. You can avoid incessant price hikes for licensing and support. You will also remain unaffected when packaged software goes out of business, or a vendor terminates a product. With custom-developed software, you are in charge of creating and maintaining the software, which means you can update and modify it as regularly as you need.
These are just a few reasons for the increasing need for custom software solutions. It can effectively meet the demands of businesses irrespective of the company’s size. Technically progressive solutions can give you a stepping stone over opponents.
Using custom applications reports a 77% reduction in manual data entry! Learn more about why choosing custom software works over commercial off-the-shelf solutions. Scroll through our Infographic now!
Now that you know the benefits of custom software, the question is: do you need to implement it right now, or can you put it off for a while? Here is a checklist of symptoms. If you tick any of these boxes, it might just be time to get that ball rolling on a custom software solution:
Are your employees struggling with mundane manual work? Is it resulting in delays, lower productivity, and errors?
Custom business software developed according to your requirements will empower your business to tackle these challenges by providing an all-in-one environment for employees to plan and execute the workflow, communicate effortlessly, and procure data anytime. By enabling automation and AI in the software, you will be able to eliminate the element of human error and conserve your human resources for more focused tasks.
Do you often struggle to access and track crucial data? Does it take ages to make sense of the data and put it to good use? Are you struggling with the threat of data leaks?
Data is probably the essential asset of any business. It is usually challenging to store, analyze and track crucial information, and keep the data secure from theft to maintain the data integrity in your industry.
A custom software solution can be built to include Business Intelligence (BI) solutions that can help you convert data into actionable insights. This will help you make intelligent data-driven decisions for your business. You can also customize security layers for your software to address the particular security risks associated with your business.
Have you been receiving more customer complaints lately? Are they dissatisfied with their interaction with your business?
Nobody knows your customers as you do. Integrating this knowledge into your software can be priceless in ensuring customer satisfaction. Custom software allows you to do just that. You can work with your developers to integrate insights from your customer base and market analysis and provide features that your customers will be happy with, which can lead to a seamless customer experience.
Is your business expanding? Do you need to grow technologically?
Expansion and development are two constants in a business owner’s mind. Whether your business is expanding in terms of location, the number of employees, or customers, you unquestionably need to grow technologically.
You don’t want to add technological issues to the chaos of a quickly expanding business. Looking for new software solutions every time a component of your business grows will be a real challenge. With custom software, you can easily build on the existing software and add features as you scale.
Read more: Choosing the Right Software Development Vendor
As you can see, custom software can play an integral part in the operation and success of your business by improving productivity and increasing efficiency. It is an excellent investment in time-saving, cost-effectiveness, and risk reduction.
The first step is hiring a professional technical team to help you develop custom software. Fingent, a leading custom software development company, excels in crafting tailored software solutions for clients, perfectly aligned with their unique requirements. We can help you too.
Give us a call, and let’s discuss your requirements.
It is getting more competitive than ever before for businesses today! Every company wants to lead in the market as quickly as possible. How can you get there first?
Software development can be your answer. But can outsourcing software development make a difference?
Outsourcing has been one of the most talked-about digital transformation strategies, especially if you want to launch your products quickly into the market. Outsourcing software development nurtures your business goals by saving time and cost. You ensure effective and innovative product delivery when you allow top professionals to work on your project. The benefits are not just limited to that.
This blog will explain the pros and cons of outsourcing software development and how you can select the right company so that you are well prepared the next time you plan to outsource your software development!
Organizations outsource software development to save costs and resources, nourish business growth, remain competitive in their sector, and more. By outsourcing, businesses enable their in-house team to focus on their expertise rather than be jack-of-all-trades. This kind of freedom allows your team to improve their performance in their field instead of doing routine tasks that consume precious time. Here are some more benefits:
The biggest driver of outsourcing software development is cost reduction. This frees up more funds to channel into other crucial business areas.
The question is, how does it reduce cost?
When you outsource software development, you are only paying for their services. You save common expenses associated with in-house staff like hardware and software, rent, training, etc. Besides, it is much easier and cheaper to outsource as you can find software development teams within a few clicks.
Outsourcing software development goes beyond physical boundaries, empowering you to connect with the world’s best talent. The best part is that this collaboration could be for all projects or just a one-off project with no further obligation.
Looking for a software developer with a diverse skill set is a complicated and time-consuming process. Plus, training a developer incurs more delays and costs. Conversely, outsourcing software development is far simpler while saving time, effort, and money.
Outsourcing software development gives you the simplicity of scaling your project. An outsourcing company allows you to choose the right cooperation model that matches your business needs. This allows you to respond to changes as they occur and take action to address them with a quick turnaround.
A good software outsourcing company uses the latest languages and development tools to build effective and innovative products at minimum cost. You can benefit from this and trust that the best tools will be used for your requirements.
Since the outsourcing firm may already have experts with immense knowledge in their field, they become your business partners. If you face any crisis, you can count on them to solve your problem as soon as possible.
Now that you understand why you should outsource software development let us clarify the difference between offshore and nearshore outsourcing.
Read more: Why Software Development Outsourcing Is A Smart Move Now?
Offshore outsourcing is sourcing company operations outside your country in a different time zone. Nearshore outsourcing is sourcing company operations within your country.
Benefits of offshore outsourcing include cost savings, access to specialized expertise, and 24/7 support. Benefits of nearshore outsourcing include shared time zones, similarities in cultural background, better control, and better security.
Software development doesn’t need an in-house team, so you can choose either near or far outsourcing companies to build your ideal dedicated team.
As for any solution, there are always pros and cons. Let us look at both, so you can make an informed decision for your business.
1. Timing: While every business needs to go through a procurement phase, that time will be much reduced if you don’t have to spend onboarding the right talent. Besides, if your idea is still in the formative stage, you will not be able to attract the right talent. This makes outsourcing the best option.
2. Business goal: If validating your idea is your primary business goal, the earlier you begin to do this, the better. Outsourcing frees you to concentrate on business goals and build the foundation of your business viability.
3. Access to proven workflows: Because the outsourcing firm likely worked with many organizations similar to your business, you can be confident that it will implement proven workflows and processes.
4. Speed to market: Speed to market increases as the outsourcing firm can manage and optimize workflows.
5. Access to a larger talent pool: Outsourcing companies can access industry experts who can be reached whenever you need to consult them for a solution.
1. Risk of failure: Business failure is risky if you cannot manage your outsourcing company effectively.
2. Communication challenges: Some offshore firms with different cultures may pose communication challenges.
3. Lack of motivation: An outsourcing firm may not share your motivation to see a project through to successful completion.
4. Limited control: If the outsourcing firm uses freelancers, the hiring company may have only limited control over the actual work.
Digital transformation is an investment that has to be made to stay relevant. However, whether to hire in-house or outsource will ultimately make the business more successful and profitable.
Read more: A Detailed Software Development Outsourcing Guide For CEOs!
Once you have decided to outsource your software development, evaluating and selecting the right vendor to complete the work that meets the best standards is crucial.
Here are some tips that can help you find the right outsourcing company:
We at Fingent would love for you to come and test us out. Meanwhile, here is a look at what our clients have to say, some of our case studies, and a look at what we excel in!
The choice is entirely yours. Make sure you consider all the pros and cons and make an informed decision. First, look at your business needs. Then, find out if the vendor is compatible culturally and financially. This will ensure a higher probability of success. We would be happy to discuss your needs and help you decide. Please feel free to reach out to our experts.
Every small business requires an array of software to run its operations smoothly and successfully. When starting a new business, it may seem like your off-the-shelf software would suffice all your needs. As your business grows, your business management software should scale to meet your team’s evolving needs, boost the efficiency of your workflows, and be flexible to support new use cases. Custom software or a software application tailor-made to address your specific business requirements helps improve your market competency and realize ROI at a faster pace.
How will you determine if custom software is the right fit for your small business?
Read on this post to learn more about custom software for small businesses.
Read more: 5 Reasons Why Custom Software is Important for Your Business
The classic “build vs. buy” decision is a pertinent question that every small business faces when addressing their software needs. Considering the cost, time, energy, and resources dedicated to custom software development, many SMEs adopt packaged software in a haste. Look out for these warning signs before deciding whether to build or buy.
Find out if your employees are satisfied with your existing off-the-shelf software. Do they still stick to old-school tricks or find manual methods faster and more convenient? Are your employees forced to discover alternative workarounds to use the software? Do they still rely on spreadsheets and how-to guides for using the software? All these signs indicate that your off-the-shelf software lacks employee approval and can fail your business eventually.
Rolling out enterprise-wide canned software that commands an advanced level of technical expertise will inflict more harm. It will complicate the processes for your employees and incur heavy training costs. Complex shelf software will fail the very purpose of technological innovation, that is, to simplify human efforts. If only less than 20% of your employees find the software workable, it’s better to build a customized solution.
View Infographic: Custom Software vs. Commercial Off-the-shelf Solutions
Is your software forcing your employees to spend their valuable time on routine activities that don’t require human thought and creativity? If your software isn’t allowing you to leverage the potential of automation, it can minimize your employees’ productivity and workplace efficiency. Automation of mundane tasks with minimal or adequate supervision is a must for small business growth and success.
Adapting a rigid off-the-shelf solution for your small business needs requires you to subscribe to third-party apps and pay multiple licensing fees. Most biz owners end up paying full price for unwanted features. Some companies would want to integrate estranged business applications to increase the usability of their shelf software. All these challenges lead to increased software spending.
Your business data comes from multiple sources such as your website, emails, social profiles, chat, and conversation histories, helpdesk, and so on. How far is your canned software allowing you to make use of this data? Are your decisions driven by live data? If your dashboards aren’t getting updated in real-time and reports throw only past information, it’s time to consider custom software. Integrating multiple business systems and exporting all the useful data insights onto a centralized, user-friendly platform in real-time will empower small businesses to make rightful decisions.
Watch Video: Why Your Business Requires Custom Software
Small business competition has intensified in recent years. Thanks to the increasing democratization of digital innovation! Access to technological advancements is no longer limited to large enterprises. With a custom-built software, your small business can stay relevant and competitive.
Custom software development guarantees 100% alignment with specific business needs. You can rest assured that no crucial operations are left unsupported and there aren’t any wasted features. Share your unique requirements with a trusted custom software development company like Fingent and get exactly the features you would require on a long-term.
Ready-to-use software is highly vulnerable to cyberattacks due to the widespread availability of code and proliferation of users. Owning custom code places your small business under lock and key and keeps your sensitive information hack-proof. Customized solutions offer built-in security with a specialized approach to development. Better compliance and data governance improves your organization’s reputation and trust.
Attaining profitability amid stiff competition needs your employees to put in their best performance. Experienced custom software companies like Fingent can help you identify the workflows or business functions that can be improved with the right technology. This makes your business more efficient and maximizes the productivity of your employees.
Improved business efficiency transforms to lower operational costs. Technologies like automation enable your employees to complete more tasks in less time, without feeling monotonous. Custom software actually costs lesser than off-the-shelf solutions, considering the extra dollars you would spend on subscriptions, licenses, third-party integrations, software upgrades and maintenance, and other overheads required to make the shelf software workable.
Read more: Know What’s Driving Custom Software Development Costs in 2022
Modern business might come to a standstill if technology stops working. A typical readymade software provider puts you into a long wait with back-to-back support tickets and repeated calls, whereas a dedicated custom software development partner offers access to a direct line of technical support to resolve your issues immediately.
Read more: The Dos and Don’ts of Custom Software Development
Hiring the services of an experienced custom software development agency will help you focus on developing a sustainable business model. How can you identify the right software development partner for your small business? Here’re a few tips we recommend:
Selecting the right custom software development partner is a meticulous job. Check out our earlier post covering these and more crucial tips in detail.
Also read: How to Choose the Right Custom Software Development Firm
Over the past two decades, Fingent has been serving as a reliable and capable tech partner for many leading global brands, including Fortune 500 companies. With an impeccable track record as a successful custom software development partner, we’ve helped improve cash flow and business efficiency for many clients. If hiring in-house developers is costing you a fortune, extend your development team with our dedicated talent pool at reasonable rates.
Read more: Top Benefits of Outsourcing Software Development Services
We’re in track of the latest tech development trends and help our clients explore new and emerging tech such as Augmented Reality (AR), Virtual Reality (VR), Internet of Things (IoT), 3D Web Configurator, Robotic Process Automation (RPA), Artificial Intelligence (AI), and so on. If you’re an aspiring small biz owner trying to make the most of technology without burning a deep hole in your pocket, connect with our team and get started. Let’s help you build scalable and robust small business software.
Healthcare is a vast customer service industry that is trying to improve patient health and healthcare processes. This patient-centric approach has evolved, especially after the COVID-19 pandemic. Virtual consultations and telemedicine practices have increased rapidly in the last two years. A report by PwC on global healthcare trends reports, 91% of consumers who used virtual clinical care in the past would do so in the future. Additionally, the Center for Disease Control and Prevention (CDC) shows an increase of 154% in the use of telehealth in March 2020 compared to the same period in 2019.
As patients are demanding much more streamlined and seamless access to healthcare, most organizations are trying to get rid of old conventional systems that limit performance. Today, patients seek personalized treatment. That’s where custom-made software comes into the picture.
Read more: Is Augmented Reality the future of HealthCare?
Custom software is built to cater to the specific needs of the users. They intend to solve unique challenges. Emerging technologies have proved an immense benefit to the healthcare sector. When these technologies are integrated together they bring various benefits to doctors, patients, medical organizations, and the entire healthcare industry.
A few commonly known custom software solutions for healthcare are:
In this blog, we will further dig into how custom-made software provides superior customer service in the healthcare industry.
Data-driven patient services are adding value to patient care. Data that is recorded, transmitted, and easily available is helping improve doctor-patient interactions. This allows healthcare organizations to personalize their patient services. Additionally, they can manage their interactions with thousands of patients without the need for administrative overhead.
With custom-made software, different departments can communicate easily and improve the organizational culture of hospitals. Departments can share information without the need for manual entries and documentation. Also, patients can visit any department without carrying any document along as the information is already available electronically with the hospital.
Custom software digitally transforms the traditional medical record maintenance system and makes it paper-free. The Electronic Medical Record (EMR) can store data of thousands of patients securely host on the cloud. This decreases operating costs and eventually increases the ROI. Thus, custom software plays a pivotal role in improving business growth.
Custom-made software integrates different workflows that your organization requires daily. Custom software can synchronize several simple and complex processes such as finance, OPD, human resources, etc., in a single place. This helps reduce workplace stress and allows healthcare providers to invest more time in patient care.
Read more: Choosing Prescriptive Analytics over Predictive Analytics in Healthcare!
Health issues can be stressful emotionally as well as financially. When engaging with healthcare organizations, most patients expect personal care in addition to the treatment. Thus, the more personalized the care, treatment, and engagement with patients, the more likely it is to have happy customers.
Using custom-made software, healthcare organizations can improve the scheduling experience by reducing wait times and the time taken to capture patient data. It can also help provide appointment confirmations and reminders via text message or email prior to the appointment.
Booking appointments is the most elementary feature in most healthcare apps.
Custom-made software can provide healthcare practitioners with complete access to patient records health history along with diagnostic tools and systems. In addition, healthcare practitioners can use digital tools to record treatment notes, patient recommendations, queries, and diagnosis notes while interacting with the patient. This helps provide patients with tailor-made experiences and improve customer service in general.
Healthcare practitioners can use auto-trigger feedback forms that allow patients to rate their experience, which will enable them to measure patient satisfaction. Doing so will improve customer engagement and foster a long-term relationship with patients.
Read more: Custom Healthcare Software Development: Why Is It Better To Outsource It?
Whether your healthcare business is small or big, a custom healthcare solution is the only way to move ahead in the game and ensure quality and effective patient care services. Fingent is a trusted partner and has been proving efficiency in custom-made healthcare solutions for years. Here are some of Fingent’s success stories in enabling healthcare organizations to drive unique and streamlined customer experiences.
Miscommunication between doctors, patients, and healthcare providers can turn life-threatening. That’s why it’s highly imperative that communications are streamlined. Although this itself could be a challenge!
That’s why Fingent helped develop a simplified patient-care solution, Encourage, that promotes effective communications amongst the various players in the healthcare ecosystem. A doctor can keep track of patients’ progress, assign tasks, and set reminders and care plans, as part of the patients’ profile. Patients can also get involved and also add selected caretakers to the care plan. The solution not just helps streamline communication, but also helps improve patient engagement and allows to better educate patients and families on various treatments.
Know more on how Encourage turned an apt custom software solution for simplified patient care!
Providing the right healthcare guidance, knowledge, or tools to the patients or their families can be time-consuming. Plus, it’s also imperative that the information shared is confidential and extremely accurate.
To streamline and solve such challenges in patient engagement and collaboration, Fingent helped develop an online platform, NovitaCare, that helps engage patients, providers, researchers, and NGOs to collaborate online and facilitate quality care. The solution equips many early-stage healthcare start-ups to streamline their workflow, improve patient-caregiver and caregiver-patient interactions, eliminate wastage, improve accountability and raise patient care quality.
Learn more on how NovitaCare turned into a top-notch solution for healthcare patient management.
It is vital for patients to choose the best hospitals and healthcare centers based on their performances. NHS wanted to create a platform that streamlined this search with metrics that compared hospital performances to showcase the best and those with good success rates.
Fingent designed an application that utilized data inputs from NHS to create interactive visuals and graphs to compare hospital performances. The solution drills down the minute of details to analyze hospitals across various parameters to deliver financial, clinical, and geographical insights, highlighting key performance issues and indicators.
Read more on how NHS used Fingent’s data visualization capabilities to identify the best-performing healthcare centers.
In partnership with Casenet’s ASG, Fingent helped simplify TruCare Insights, a nimble PHM platform that aids healthcare payer organizations.
Casenet’s Advanced solution group wanted to create an application that provides action-oriented dashboards and management ease to healthcare payer organizations. The platform, TrueCare did not provide integrated reporting options, and maintaining reports and reconciling them required excessive manual labor. Thus, Fingent helped the team build a highly scalable web application, with best-in-class UI/UX design, to seamlessly integrate the complex workflows of TrueCare, and manage 10 mn+ data records using custom filters.
Know more on how helping Casenet simplify their platform TrueCare streamlined their workflow and management!
Using our proven strategies, Fingent top software development company has helped many healthcare organizations and non-profit healthcare sectors boost performance and bring innovative ideas to life. Our experts help provide external perspective, agility, and understanding needed for real innovations. With us, you can get access to skilled software development professionals and all the ancillary roles to develop technology solutions that are apt and unique to your challenges. Additionally, we provide the best-in-class support during and after custom software development.
To know more about how we can help you deploy the top technologies for improved healthcare services, connect with us today!
Low code/No code is becoming a fierce upcoming contender in today’s digital landscape. For one, its unique capabilities enable collaboration between business stakeholders and IT teams. And it allows for an unprecedented speed of innovation.
Before the pandemic, companies looked to a Low code/No code platform for its unique benefits. Today though, the COVID-19 pandemic has amplified the importance of low code in remote development.
This article will explain what is Low code/No code development with SAP BTP, and will also discuss how it is changing the future of enterprise resilience.
Read more: Rise with SAP – How Fingent Can Help Explore Business Transformation as a Service (BTaaS)
Studies confirm the that market landscape for Low code/No code development technologies will remain on a strong trajectory into the future. We can be confident that more organizations will turn to low code platforms to support innovation and digital transformation.
Low code/No code is a software development approach. It enables the delivery of applications faster with little or no coding. Low code/No code platforms are a collection of tools. They enable the visual development of applications via modeling and graphical interface instead of extensive coding languages.
The term “Low code/No code” is a modern alternative for RAD tools (Rapid Application Development). Today, Low code/No code is especially advantageous for enterprises that are looking for ways to streamline all organizational operations such as procurement, production scheduling, customer data, and order processing without the complication of hand-coding.
These tools empower developers to speed up the process of getting an application to production. All without hand coding! These platforms are a fast and easy alternative to traditional software development. Both professional and non-professional developers (citizen developers) can use Low code/No code platforms to develop apps of varying complexities.
Low code/No code development with SAP BTP (Business Technology Platform) empowers non-IT professionals to develop and launch apps with little or no input from IT. This reduces the IT talent gap. It enables transformation in the development and expansion of organizational capabilities.
Low code/No code platforms are built on Platform-as-a-Service cloud environments. This means it employs visual programming interfaces to solve business problems faster. The best part of it is that it does not require deep technical knowledge as it has a simple drag and drop interface.
However, Low code/No code is not just about the user interface. SAP considered this fact while shaping a part of the SAP BTP strategy. Developers and business experts are no longer limited as they are now empowered with integrated Low code/No code automation tools such as SAP Intelligent Robotic Process Automation SAP Business Application studio and more. These tools enable developers to build Intelligent Enterprises.
Read more: A Complete Guide On Software Product Development Stages And Life Cycle
The COVID-19 pandemic has propelled the adoption of digital technologies. The goal of these technologies is to allocate human resources wisely to empower the end-user. Low code/No code is faster and more efficient. It frees up professional developers’ or citizen developers’ time for more complex activities.
Most importantly, Low code/No code builds systemic resiliency and responsiveness into the daily functioning of an enterprise. As enterprises aim to become more future-proof, they see Low code/No code as an immediate and effective opportunity.
According to Gartner’s prediction, by the end of 2025, half of all new Low code clients will come from business buyers that are outside IT organizations. Commenting on pricing, Mr. Biscotti said, “Low code capabilities that support remote work function, such as digital forms and workflow automation, will be offered with more elastic pricing since they will be required to keep the lights running.” Given the benefits and the affordability, the Low code/No code market will see commensurate growth.
How does SAP’s Low code development become the future of enterprise resilience? Please consider the following:
SAP users often manage processes that involve a large number of applications linked to a single business process. Plus, a business may need an app that can handle complex tasks such as creating work orders offline for field crews. Low code/No code with SAP gives developers the ability to extend their functionality and solve any business problems.
Low code/No code development with SAP is much easier. Hence, it allows developers to manage repetitive tasks and focus on complex activities. Also, it enables them to focus on best practices across their organization to optimize processes and innovate. Thus, it streamlines work, allowing employees to work more efficiently regardless of their location.
Most organizations that are adopting digital transformation are discovering that they have large amounts of technical debt. This stands in the way of modernization and optimal user experience. Unfortunately, in some cases, the cost of legacy code exceeds its value-creating a debt.
On the other hand, Low code/No code platforms are designed to avoid technical debt. SAP Low code platform enables your team to discover customizations, estimate the cost of modernizing them and then transform them into custom objects on the Low code/No code platform. Furthermore, the right Low code/No code platform will make it simpler to maintain and simplify future upgrades and migrations.
Read more: Answering the Critical Questions Asked by Business Leaders Today on Digital Transformation!
One of the most important aspects of resilience is the ability to scale as needed. While it is true that hand-coding development will lock in and not allow your business to scale, it isn’t so with SAP Low code.
Because Low code/No code development solutions use open-source standards, they allow you to export your raw source code and adapt it as required. Additionally, cloud-based platforms provide virtually unlimited scalability.
SAP BTP is in a unique position to assist many organizations to implement digital transformation. It can help businesses achieve significant productivity gains and improve forecast planning. Looking to the future, the digital landscape is changing.
Enterprises must continue to evolve on their mission for greater speed and agility. SAP Low code/No code platform creates a unified, business-centric, open platform for an Intelligent Enterprise. You can count on SAP for future-proofed resilience. As an SAP Silver partner, Fingent top custom software development company is uniquely positioned to open up all the benefits of its features in a way that is tailored for your business. Give us a call and let’s get talking.
DevOps is a fusion of development and operations that come together to form a technology that spreads rapidly throughout the technical community. The main objective of DevOps is to decrease the amount of time the company takes to deploy a program.
Before DevOps, most companies leveraged Agile methodology. However, it did not take care of the operations aspects and so gave rise to DevOps. In combination with Agile methodology, DevOps gave importance to communication between the development and operations team during all stages of the development cycle while developing software. This blog will take you briefly through why you need to consider DevOps and what are the upcoming trends in this technology.
The main goal of DevOps is to improve the collaboration between teams to;
Read more: Test Automation In DevOps For Expediting Software Development
DevOps includes different cross-functional teams such as business analysts, developers, QA practitioners, operations personnel, security specialists, suppliers, and partners. It not only helps seize the market opportunities quickly but also reduces time to include customer feedback. It also helps change and advances the relationship by improving the communication and collaboration between different business units. Here’s a look at a few statistics on how enterprises are driving efficiency using DevOps.
From shopping to banking to entertainment, every organization and industry is shifting towards accurate, practical software deployment and involves low maintenance costs. Additionally, emerging trends of AI and MI are steadily gaining momentum. Both technologies can process a large amount of data and perform menial tasks, help the IT staff do more targeted work, and help learn patterns, anticipate problems, and develop solutions.
Further, the adoption of agile frameworks and cloud technologies and the digitization of enterprises are some of the factors driving the market’s growth across the globe.
That said, with the penetration of IoT, DevOps is more in demand owing to the co-dependence of the hardware and the embedded software that runs on it. Moreover, Global Market Insights reports the DevOps Market size exceeded $4 billion in 2019 and expects to grow at over 20% CAGR between 2020 and 2026. So, if you don’t upgrade to DevOps, you are more likely to lose out on several opportunities that can help drive business growth.
Read more: DevOps: Building A New Culture Of Software Development And Delivery
The Puppet 2021 State of DevOps report revealed that highly evolved firms are more likely to have implemented extensive automation. The report also stated that 90% of respondents with highly developed DevOps practices reported that their teams had automated most repetitive tasks.
These initiatives will only continue to have more urgency in their adoption for enterprises that are yet to evolve fully. To make these initiatives work, teams will have to integrate Artificial Intelligence and Machine Learning alongside automation of the entire process. Incorporating machine learning into the delivery lifecycle helps enterprises to understand problems such as blockages or capacity issues. This information can be used to mitigate problems whenever they arise. In addition, the AI-based predictive analysis enables the DevOps pipeline to anticipate problems and provide potential solutions.
APM software is essential as it helps provide rapid feedback to developers during deployments. It includes:
APM plays a key role in minimizing the Mean Time to Repair (MTTR) and improving the user experience. APM capabilities help DevOps teams to understand the business processes better, provide insights into business operations, help with problem isolation and prioritization.
Security is one of the most overlooked aspects of any organization. According to Gene Kim, DevOps researcher, for every 100 developers, there is only one security engineer.
However, with the pandemic changing many things and people working from home, more services are being run in the cloud, leading to more attacks. So, the way a developer writes the software and deploys it to its destination must be secure.
To get serious about prioritizing security for DevOps, you need to;
As per reports from Google Cloud’s 2021 Accelerate State of DevOps, SRE and DevOps will complement each other in years to come. SRE techniques such as service-level indicators will enhance the objectives of the DevOps team.
The report also indicates that teams who excel at modern practices are 1.4 times more likely to experience greater software delivery and operational performance than those who are less mature with operational practices. Such teams are also 1.8 times more likely to have better business outcomes.
As organizations embrace Kubernetes, serverless, and other cloud-based technologies, cloud-native security will become more critical. As a result, teams will need new tools and processes to protect assets making DevSecOps indispensable.
DevSecOps is a fusion of security and compliance testing into the development pipeline. It should:
Read more: A Complete Guide On Software Product Development Stages And Life Cycle
With robust DevOps services, Fingent top custom software development company, ensures rapid on-boarding of applications by automating the end-to-end delivery pipeline and facilitating continuous development and integration across leading cloud platforms. It provides faster time to market, increased efficiency, and reduced costs. Our DevOps solutions will help align your organization’s goals rapidly and reliably to ensure high-quality software-based products and services.
So, if you’re looking forward to deploying DevOps to improve your organization’s speed, agility, and gain a competitive advantage, then connect with our experts today!