Tag: custom software solutions
The world of technology keeps evolving and waits for no one, so it is our responsibility to keep up with it rather than fall behind. The healthcare industry has for a long time been using software development systems to monitor and ease work-lifestyles; now it is time to customize this software to make them function and run exactly the way you need it to. Custom software development has made life and business significantly easier for innumerable industries and is poised to revolutionize the Healthcare Industry as well. This article will tell you all you need to know about it.
Importance Of Healthcare Software Development
Healthcare software systems provide innumerable benefits to hospital management, from improved productivity to reduced medication errors. It streamlines the workflow, enhances data quality, drastically reduces errors, and boosts patient experiences. Rising technological advancements also help with hospital administration and operations.
Benefits Of Customized Healthcare Software Development
The overall benefit of using customized healthcare software is overall progress and betterment. This should be reason enough to convince anyone to adopt custom healthcare software but if it is not, listed below are a few of the other benefits of this type of software development:
- Increased security – Thanks to the inculcation of software in healthcare, hospitals are now sending, storing, and retrieving data through the web. Custom software solutions will guarantee the safety of this personal medical data.
- User-friendly experience – The target audience’s desired product is taken into consideration by software designers and user interface designers. Software designers can also consider specific aspects of an application to make it more alluring and interactive.
- Customizable features – Customization is the buzzword right now, and custom software provides it like no other. Customer feedback is prioritized, and the generated product is more streamlined and efficient. Customized software will handle specific problems, and this aspect makes it attracts and brings in more loyal customers or patients.
- Quality of diagnostics – Technology is well known for its brilliance in efficiency. Diagnostics run by a customized software solution have proven to have outstanding quality and accuracy because these solutions imbibe knowledge from innumerable sources and compare results faster. Hence, healthcare providers can proffer improved healthcare if they rely on custom software solutions.
Read more: How Can Custom-Made Software Provide Superior Customer Service In The Healthcare Industry?
Understanding Healthcare Software Development
Healthcare software development is the creation of any software for the healthcare sector to facilitate hospitals and improve equipment management. It also helps with administering electronic records, managing health records, providing diagnoses and treatments, improving patient care, and reducing costs.
Healthcare software development plays an important role in everyone’s life. For doctors – it reduces paperwork and increases collaboration with other specialists. For patients – it enhances patient outreach, improves healthcare quality, and eases access to medical data. Lastly, it improves medical business management and streamlines management processes for organizations.
Healthcare organizations, just like any other organization, have their own set of challenges that cripple them. Custom Software can address most of these challenges and fix them.
- Cyberthreats – The skyrocketing rate of cyber security attacks threatens to endanger the personal medical data of patients and, ultimately, the reputation of a healthcare center. Custom Software can fix this with its exceptional security firewalls and customized cyber security.
- Patient Experience – When patients experience favorable care, they are more likely to heed medical advice and this is essential for better healthcare outcomes, boosting patient retention rates and lowering malpractice risk. Custom software can help here, too by enhancing the user experience and user interface by creating more interactive, customized, and enticing products.
Key Considerations for Healthcare Software Development
Now that we have established the importance of custom healthcare software development, here are some key considerations:
1. Compliance And Security –
Medical records are very sensitive data, and it is the responsibility of the healthcare facility to protect them carefully. Abiding by the international security laws of HIPAA, PCI, and IOS is a must, along with deft investments in specialized medical data security. Ensure that your partner conducts adequate software checkups to detect any potential vulnerability.
2. User-Centred Design –
Customized healthcare software’s main target is its audience, so focusing on their comfort or ease is a top priority. Inclusivity of all kinds, from senior users to less literate users, is a crucial thing to keep in mind when designing an interface for the organization. Properly incorporated user-centered designs are vital for an intuitive and efficient workflow. Software Designers usually build a simple and easy-to-use user interface (UI) and a user experience (UX).
3. Interoperability and Integration –
Interoperability, in simple words, is the ability of a software or system to work compatibly with other products and systems. It helps facilitate organized and effective data exchange between data systems. To avoid complications with regard to personalized information or reports of customers while sharing data between systems, especially when introducing new versions of the same software to different platforms, efficient interoperability is important.
4. Scalability and Flexibility –
Scalability and flexibility are other critical considerations to remember. It is imperative to design a product capable of scaling up as your healthcare organization grows. Ensuring that your customized software developed is flexible and can change and segue according to wavering customer demands.
5. Data Analytics and Insights –
Data analytics is essentially the process of studying raw data in order to determine trends and enable enhanced decision-making. This transformation of data done by custom software into insights can drastically leverage data to enhance decision-making, patient outcomes, and overall operational efficiency.
Read more: AI in Healthcare – Know what’s trending and what’s upcoming!
Steps in Custom Healthcare Software Development
Let’s now get into the development itself. Here are some steps to ensure that the development goes smoothly and provides the best outcomes:
1. Requirements Gathering and Analysis –
It is always best to make a detailed analysis of your organization, its needs, and budgets before diving into a custom software development project. Consult well-versed software designers and healthcare professionals, jot the requirement details, and communicate with your team members to obtain an unbiased perspective.
2. Design and Development –
In this step, the analysis generated is used as input and software infrastructure for implementing software development. Software developers first draw a synopsis of the details for the application, including specific aspects such as User interfaces, System interfaces, Network and Network Requirements, and Databases.
Following close behind the design stage is the development stage. It is the stage where coding starts and all components of the software are implemented. The use of agile methodologies and interactive interfaces to improve user satisfaction, flexibility, and feedback incorporation is crucial during this phase of development.
3. Quality Assurance And Testing –
The testing period begins at the end of the coding stage. Here the modules are circulated for testing. Although testing may not seem like a necessary step, skipping it will ultimately result in the downfall of software. The developed software should be tested thoroughly, and developers fix any vulnerability discovered. There are various tests that need to be conducted after coding of software; these include – functional, usability, and security testing.
4. Deployment and Training –
After the product has been sufficiently tested, the software is deployed into the market or organization scheme. In the case of UAT (User Acceptance Testing), a production environment is created, and the customer, along with the developers, partakes in the testing.
Case Studies
Fingent has been a leader in custom software development for the healthcare sector and has created unmatched solutions for its clients. Here are a few examples:
A Data Analytics Solution for NHS: With the wide range of hospitals under its governance, the NHS required a data visualization tool that would help them compare healthcare performances across the hospitals and showcase the best ones. Fingent helped develop a solution that was customized to the NHS’s specific needs and designed an application with interactive visuals and real-time access to insights.
Fingent’s portfolio includes top-notch solutions like this, including an online engagement platform for NovitaCare and a patient care solution to promote effective communication in the healthcare ecosystem. Working with clients globally, Fingent has been able to have a direct impact on simplified patient care, operational efficiency, and cost savings for healthcare providers.
Future Trends In Healthcare Software Development
The future evidently holds great plans for healthcare software. We have only skimmed over the uses and possibilities that technology has introduced to healthcare; there are so many more possibilities.
1. AI in Healthcare
Artificial Intelligence is the most beneficial factor of technology for the healthcare industry. It can effortlessly mimic human cognition in analyzing, interpreting, and evaluating complex medical data. AI can perform data analysis through the healthcare system and can be widely used to predict patient admissions and improve clinical workflows.
2. IoT in Healthcare
IoT (Internet of Things) has the potential to enable healthcare professionals to supervise their patients more accurately. It can equip healthcare workers and professionals with the tools to deliver excellent care and treatment to patients. Exploiting this technology and several tech-powered wearables that enable real-time tracking, end-to-end connectivity, and remote monitoring are some of the other areas that IoT will assist.
Summary
Healthcare Software Development benefits institution staff, patients, and administrators. Although it might seem quite diverse and may come across as a daunting task, with the right partner on your side your journey will be successful.
Look for a partner in Fingent, and we will help you navigate the complexities and compliances that come with the development of healthcare software solutions.
Reach out to us today, and let’s get talking.
Every small business requires an array of software to run its operations smoothly and successfully. When starting a new business, it may seem like your off-the-shelf software would suffice all your needs. As your business grows, your business management software should scale to meet your team’s evolving needs, boost the efficiency of your workflows, and be flexible to support new use cases. Custom software or a software application tailor-made to address your specific business requirements helps improve your market competency and realize ROI at a faster pace.
How will you determine if custom software is the right fit for your small business?
Read on this post to learn more about custom software for small businesses.
Read more: 5 Reasons Why Custom Software is Important for Your Business
Top Signs Indicating Why Your Small Business Needs Custom Software
The classic “build vs. buy” decision is a pertinent question that every small business faces when addressing their software needs. Considering the cost, time, energy, and resources dedicated to custom software development, many SMEs adopt packaged software in a haste. Look out for these warning signs before deciding whether to build or buy.
1. Employee Discontent
Find out if your employees are satisfied with your existing off-the-shelf software. Do they still stick to old-school tricks or find manual methods faster and more convenient? Are your employees forced to discover alternative workarounds to use the software? Do they still rely on spreadsheets and how-to guides for using the software? All these signs indicate that your off-the-shelf software lacks employee approval and can fail your business eventually.
2. Existing Tech Isn’t User-friendly
Rolling out enterprise-wide canned software that commands an advanced level of technical expertise will inflict more harm. It will complicate the processes for your employees and incur heavy training costs. Complex shelf software will fail the very purpose of technological innovation, that is, to simplify human efforts. If only less than 20% of your employees find the software workable, it’s better to build a customized solution.
View Infographic: Custom Software vs. Commercial Off-the-shelf Solutions
3. Wasting Time on Mundane Tasks
Is your software forcing your employees to spend their valuable time on routine activities that don’t require human thought and creativity? If your software isn’t allowing you to leverage the potential of automation, it can minimize your employees’ productivity and workplace efficiency. Automation of mundane tasks with minimal or adequate supervision is a must for small business growth and success.
4. Software Spend Drains Your Wallet
Adapting a rigid off-the-shelf solution for your small business needs requires you to subscribe to third-party apps and pay multiple licensing fees. Most biz owners end up paying full price for unwanted features. Some companies would want to integrate estranged business applications to increase the usability of their shelf software. All these challenges lead to increased software spending.
5. Unable to Make Data-backed Decisions
Your business data comes from multiple sources such as your website, emails, social profiles, chat, and conversation histories, helpdesk, and so on. How far is your canned software allowing you to make use of this data? Are your decisions driven by live data? If your dashboards aren’t getting updated in real-time and reports throw only past information, it’s time to consider custom software. Integrating multiple business systems and exporting all the useful data insights onto a centralized, user-friendly platform in real-time will empower small businesses to make rightful decisions.
Watch Video: Why Your Business Requires Custom Software
How Can Your Small Business Benefit from Custom Software?
Small business competition has intensified in recent years. Thanks to the increasing democratization of digital innovation! Access to technological advancements is no longer limited to large enterprises. With a custom-built software, your small business can stay relevant and competitive.
1. Own Purpose-built Software
Custom software development guarantees 100% alignment with specific business needs. You can rest assured that no crucial operations are left unsupported and there aren’t any wasted features. Share your unique requirements with a trusted custom software development company like Fingent and get exactly the features you would require on a long-term.
2. Uncompromised Security
Ready-to-use software is highly vulnerable to cyberattacks due to the widespread availability of code and proliferation of users. Owning custom code places your small business under lock and key and keeps your sensitive information hack-proof. Customized solutions offer built-in security with a specialized approach to development. Better compliance and data governance improves your organization’s reputation and trust.
3. Improve Workflows and Efficiency
Attaining profitability amid stiff competition needs your employees to put in their best performance. Experienced custom software companies like Fingent can help you identify the workflows or business functions that can be improved with the right technology. This makes your business more efficient and maximizes the productivity of your employees.
4. Keep Costs Under Control
Improved business efficiency transforms to lower operational costs. Technologies like automation enable your employees to complete more tasks in less time, without feeling monotonous. Custom software actually costs lesser than off-the-shelf solutions, considering the extra dollars you would spend on subscriptions, licenses, third-party integrations, software upgrades and maintenance, and other overheads required to make the shelf software workable.
Read more: Know What’s Driving Custom Software Development Costs in 2022
5. Round-the-clock Support
Modern business might come to a standstill if technology stops working. A typical readymade software provider puts you into a long wait with back-to-back support tickets and repeated calls, whereas a dedicated custom software development partner offers access to a direct line of technical support to resolve your issues immediately.
Read more: The Dos and Don’ts of Custom Software Development
Tips to Choose the Right Software Development Partner
Hiring the services of an experienced custom software development agency will help you focus on developing a sustainable business model. How can you identify the right software development partner for your small business? Here’re a few tips we recommend:
- Identify your needs. Decide what you expect the software to do. List out your objectives. Use an application specification template to fill out your needs. This improves your communication with the software development vendor. It helps the vendor understand your expectations clearly. This can go a long way in finalizing the project’s scope.
- Check the partner’s technical skills, expertise, and experience. Have they handled projects related to your domain? Read up their case studies and analyze their portfolios. Arrange catch-up sessions to learn more about their software development approaches and project management methodologies.
- Ask for references. It helps you understand their reputation and trustworthiness. Use top B2B review platforms like Clutch and GoodFirms to evaluate their performance. Connect with the company’s past clients for more candid reviews.
- Cost is as important as the experience and reputation of the software development partner. Bestow your project only if you’re confident of guaranteed ROI.
- Is your development vendor passionate about your project? Figure it out over the initial meetings before the formal kick-off. Do they come up with unique ideas that improve your application’s value in the future? Make sure that their ideas are backed with convincing use cases or POCs.
- Choosing a software development partner also depends on the quality of after-sales service and technical support. Do they provide cloud-based updates, software upgrades and maintenance, and other troubleshooting services when you need them?
Selecting the right custom software development partner is a meticulous job. Check out our earlier post covering these and more crucial tips in detail.
Also read: How to Choose the Right Custom Software Development Firm
Why Choose Fingent as Your Custom Software Development Partner?
Over the past two decades, Fingent has been serving as a reliable and capable tech partner for many leading global brands, including Fortune 500 companies. With an impeccable track record as a successful custom software development partner, we’ve helped improve cash flow and business efficiency for many clients. If hiring in-house developers is costing you a fortune, extend your development team with our dedicated talent pool at reasonable rates.
Read more: Top Benefits of Outsourcing Software Development Services
We’re in track of the latest tech development trends and help our clients explore new and emerging tech such as Augmented Reality (AR), Virtual Reality (VR), Internet of Things (IoT), 3D Web Configurator, Robotic Process Automation (RPA), Artificial Intelligence (AI), and so on. If you’re an aspiring small biz owner trying to make the most of technology without burning a deep hole in your pocket, connect with our team and get started. Let’s help you build scalable and robust small business software.
How Retail Software Solutions Help You Gain A Competitive Advantage
The retail industry has witnessed a tremendous transformation over the past few years. Innovative retail technologies have made the sector fast-paced and highly competitive. The advent of cloud technology has also disrupted the retail industry from the ground up. These technology changes accelerate the need for advanced and bespoke retail software solutions that can effectively automate most routine store operations.
Why should you adopt custom retail software solutions?
Fingent helps you develop custom retail software solutions that help you:
- Automate everyday retail store operations,
- Switch to e-commerce quickly,
- Enhance inventory management,
- Streamline payments and invoices tracking,
- Improve order fulfillment, and
- Serve your customers better and faster.
Read more: Custom Software Development is the Ideal Way to Build Business Apps in 2021
As several countries continue with lockdown measures, the digital shopping trend and the shift in consumer behavior are here to stay. Retailers are forced to address the rising consumer expectations with limited resources like transport restrictions, shortage of labor, out-of-stock scenarios, and so on. Contactless shopping has found a better place in today’s business landscape, and retailers need to adopt personalized retail software solutions to stay relevant and competent in the market.
A few stats that underscore the significance of custom retail software solutions
The following figures suggest why brick-and-mortar stores must adopt retail software solutions and digital transformation to stay ahead of competitors and attract loyal clients.
- 30% of consumers do not wait for more than two minutes to determine if the product they want to buy is in stock.
- 78% of the customers would not use a retailer again after three late or incomplete deliveries.
- 87% of buyers leave the store if the product they are looking for is unavailable and there is no assistant nearby.
Read more: Digital Transformation in Retail: Why it Matters?
Our custom retail software solutions are perfect for companies of different sizes. We help you build and integrate software tailored to your retail business. We create personalized retail software solutions that are scalable and meet the growing needs of a single shop or even a vast retail chain consisting of several Points of Sale (POS).
Benefits of custom retail software solutions
The most significant features and capabilities of retail software solutions include:
- Managing orders, products, and inventory,
- Handling financial transactions,
- Streamlining the supply chain,
- Helping human resources and marketing campaigns, and
- Managing customer relations.
Here are the benefits of custom retail software solutions.
1. Offers real-time visibility
Retail software solutions allow you to control warehouses and shop floors in online mode and identify if certain products are in or out of stock. Also, it helps you send instant alerts if something is out of order and thus avoid lengthy downtimes.
2. Automates in-store processes
Retail software solutions help automate all major store tasks such as billing, price regulation, inventory auditing, reporting, payroll records, returns processing, and more.
3. Improves customer service
As retail software solutions help automate most store processes, your employees can spend more time engaging with the customers and promoting your new products and latest arrivals. Customer reps will have the historical data in hand while attending a customer service call. This helps them save time, effort, and money, reduce returns and refunds, and direct customers to the optimal solution. Embedded analytics in the software allows your marketing team to send personalized recommendations to your customers based on their shopping history and online behavior.
Read more: A Comprehensive Guide on Developing Custom Accounting Software for Business
Different types of retail software solutions
1. Point of Sales (POS) software
The software for shop management, implemented in brick-and-mortar stores, facilitates seamless transactions between customers and the store on the spot. The POS market is projected to grow at an annual rate of 14% from 2016 to 2024. Fingent helps you develop custom Point of Sales software that enables you to manage sales, inventory, and employees with ease. We build custom POS software for your single store or a retail network. It helps boost your customer engagement and revenue.
2. Inventory management software
We help you develop custom inventory management software for tracking, managing, and organizing product sales, material purchases, and other production processes. Typically, the inventory management software works with wireless tracking, barcodes, and radio-frequency identification to support inventory tracking and control.
3. Payment processing software
Payment processing software is a secure program that connects eCommerce sites via virtual terminals to other payment systems that acknowledge credit cards and other online payment methods. Payment processing software allows users to add their card or bank details and notifies financial institutions that approve or reject payments. We help integrate payment processing software into your retail software solutions.
4. Retail ERP systems
Enterprise resource planning (ERP) systems integrate modules for controlling all stages of business. An ERP system is a perfect software for shop management. ERPs are customizable and support integration with third-party systems. ERPs like Odoo and SAP allow developing specific modules to suit your business needs. For instance, SAP FICO (Finance and Cost controlling module in SAP) and SAP Ariba (sourcing, procurement, and financial supply chain solutions).
Read more: How SAP Solutions Allow Retailers to Stay Competitive in 2021
We are an Official Partner of Odoo as well as a Silver Partner of SAP. We are well placed to offer the best ERP consulting, implementation, and maintenance services for your business across these two platforms.
Read more: How Odoo ERP Enhances Retail Operations Management
5. e-Commerce software
The COVID-19 pandemic has increased the adoption of eCommerce among retailers. That said, retail software platforms are a must today. The software enables online store owners to add and remove products, process payments, fulfill orders, etc. Fingent helps leverage numerous eCommerce development frameworks such as Magento, Odoo, etc., to build B2B and B2C e-commerce software for your business.
Read more: 5 Reasons to Integrate Your E-commerce Application with Odoo ERP
You can deploy retail software solutions either in the cloud or on-premise according to your specific requirements:
- On-premise retail software solutions: An on-premise retail application is installed on your local computers or local servers. However, you may need the expertise of an IT specialist like Fingent to maintain the system and handle updates or fix issues.
- Cloud-based retail software solutions: Cloud-based retail software solutions do not require to be installed on your hardware. If you have a stable and reliable internet connection, you can deploy the retail software as a SaaS solution, which is managed by the providers automatically.
Steps to create custom retail software for your business
1. Choose the right vendor
Selecting the right software provider is crucial as well as challenging. Your choice will determine how positively a future system will impact your business performance.
2. Plan and budget
Create a detailed plan and discuss the key features your system should include. Whether to have an omnichannel solution, what function it should perform, what third-party system it needs to be integrated with, and the software development budget must be considered. You can opt for custom software development. At Fingent, we provide you with out-of-the-box retail software solutions within your budget.
3. Development and implementation
Here are a few best practices to take advantage of custom software development:
- Include an internal team of specialists having the needed expertise and experience to participate in the implementation process.
- Provide your team with adequate training to get started and explain the benefits. Your offshore software development partner can help you with this. At Fingent, we help ease your transition to custom software. We offer training and support and provide post-release maintenance and support to our customers.
- Eliminate inactive accounts and other documents that have not been processed for years to simplify the migration.
4. Testing
The retail software system implementation requires continuous control and testing. Thus, most companies rely on continuous testing to ensure the process will happen simultaneously with the integration.
Additionally, you must be prepared to address several issues. The primary purpose of the final testing is to simulate the lifecycle of your business with go-live processes. Fingent has a dedicated Quality Assurance & Testing team that ensures your application is bug-free, high-performing, and responsive.
5. Maintenance
After successfully implementing the custom retail software system, it needs support and maintenance that must be provided either by your technical experts or the software provider. As said above, Fingent offers post-launch maintenance support and change enhancement services for the custom software we develop.
With extensive experience in retail software development and eCommerce systems, we can become your reliable partner and make your company a front-runner in the retail industry.
If you are looking for custom software for shop management or tailored retail software solutions, please drop us a message.
Is custom software poised to fulfill business needs?
From small firms to established companies, the COVID-19 pandemic has forced businesses and leaders to embrace digital transformation. Businesses are spending more on custom software solutions to ensure smooth workflow as they switch their operations to virtual workspaces. Custom software development and mobile application development have become inevitable for business growth and success. As technology advances, intelligent interfaces and highly intuitive cognitive capabilities transform businesses in unimaginable ways.
Custom software solutions appeal to tech leaders and companies of all sectors globally. In today’s dipping economy, software development companies like Fingent help businesses restart or rebuild what they lagged with custom software solutions.
Read more: 5 reasons why custom software development is important to your business
What is a custom software solution?
A custom software solution is the best response for both clients and customers to adapt to the new normal. Currently, many organizations are allowing their employees to work from home, thereby limiting physical interactions. Such organizations adopt customized software applications tailored for specific use by their employees. Remote working software tailored to meet specific workplace requirements and maintain privacy without affecting the workflow allows businesses to better serve their customers.
Simply put, custom software development involves designing, developing, implementing, and managing a particular software application used by a specific set of audience, functions, or organizations.
A software development company first analyzes the business and its product requirements to develop customized scalable, dynamic, and cost-effective software solutions. It helps meet the needs and preferences of the customers, clients, and the organization at large.
The new normal is making it difficult for businesses to obtain a competitive edge, so they resort to custom software applications rather than off-the-shelf software development. Thanks to these tailor-made solutions, work is becoming easier and enabling businesses to take a step ahead.
What is the difference between custom software and commercial software?
Custom software solutions are designed and built to adapt to the changing market demands. Off-the-shelf software allows businesses to adjust to their expertise. Commercial off-the-shelf applications come pre-packaged and are purchased by enterprises to carry out their tasks. Custom software enables you to retain only the features you use and supports scalability in the future.
View infographic: What are the advantages of custom software over commercial off-the-shelf solutions?
Why do businesses need custom software development services?
Custom software solutions are one of the best ways for businesses to survive in today’s uncertain market. Moreover, custom software development assures that your data remains secure and confidential as there is a high amount of data security risk with off-the-shelf software. Custom software is the best option today, considering your business’s privacy, security, and accountability. As custom software is made exclusively for in-house use, the associated risks are low.
What are the benefits of custom software solutions?
1. Improves efficiency
Custom software is designed to support the specific processes followed by a business entity and its users. Hence it improves the productivity and operational efficiency of the business and its employees. By automating mundane tasks and tweaking the workflow to eliminate unwanted elements, custom software implementation adds business value.
2. Reduces integration costs
Most of the commercial off-the-shelf software fails to work with existing and legacy applications. If it does not comply, businesses will have to invest further to ensure that the prepackaged software operates with the existing infrastructure. On the other hand, custom software integrates well with the current environment and adapts to a business’s needs.
3. Scalability
Custom software can grow as the business expands or changes. Developers can assess future requirements and incorporate them into the application. It can save costs associated with purchasing additional licenses or subscriptions of commercial applications.
4. Profitability
Investing in custom software development increases the profitability of a business. Depending on the project’s terms and conditions, the organization that creates custom software can own it or license it or sell it to other organizations.
5. Independence
As you will be free of a commercial software vendor, you need not worry about price hikes for licensing and support or whether the vendor terminates a product or goes out of business. However, the business that develops and uses custom software should bear the cost of maintaining and supporting the software. So, every organization must carefully decide whether it’s better to buy or build.
Read more: How to Choose the Right Custom Software Development Firm
Technologies and practices to consider in custom software development
1. Open-source
Open-source indicates that the software source code is open to the public and the development community to use. For example, Microsoft, Linux, and Google. Open source can significantly improve development productivity through software component reuse and improve interoperability by avoiding proprietary architecture.
2. Artificial Intelligence (AI)
Artificial Intelligence allows the software to replicate human decision making and learning. It can enhance the development process. For example, natural language processing (NLP) is used to analyze requirements from elaborate texts and recommends improvements based on best practices. AI technologies such as machine learning and modeling may also be incorporated into applications through application programming interfaces (API) and cloud services.
3. Blockchain technology
Developers are leveraging open- source hyper ledger technology and blockchain ledgers to build new types of secure transactional and financial applications that can boost business processes.
4. Cloud-based development
It brings the advantages of cloud computing by hosting development environments in the cloud. It supports design, coding, integration, and other development functions to build on-premises and cloud-native applications. These environments also promise cost control, speed, and on-demand convenience.
5. Mobile application technology
With the customers’ buying behavior shifting from products and services to experiences, mobile application technology is a must. So, developers have to connect mobile apps with data to improve and enrich the user experience.
6. Analytics technologies
These technologies enable software applications and their users to understand data through dashboards, visualizations, and predictive capabilities. AI, cloud-based services, and automation make it easier to incorporate analytics into applications.
The health crises and economic uncertainties brought in by the COVID-19 pandemic have compelled businesses to adopt solutions tailored for use by their employees and customers. So, opting for custom software solutions is a wise decision as they can be customized to suit your business needs.
Read more: 5 Custom software development trends every business should know
While the initial investments seem a bit high, custom apps will get you a higher ROI in the future. If you are looking for a custom software solution for your business, all you need to do is select a trusted and reputed company like Fingent. We first understand your requirements and help preserve your accountability in the market. To know more, please don’t hesitate to get in touch.
The world of business and technology is ever on the move. Businesses that do not change with the time invariably face obsolescence. Here are the top five developments small businesses can expect to impact their business, in future.
The World Will Increasingly Go Mobile
The world is increasingly going mobile. Small businesses have slowly but surely realized the tremendous potential embracing digital technologies can bring to their business, and many of them already have websites, apps, and other digital assets. Already more people access the Internet through their smartphones compared to websites, and 2024 is likely to be the year when the dominance of the mobile will become well-entrenched.
More are more customers now prefer mobile apps for browsing products conveniently on the move, quick and easy checkout, and other benefits. For the business, mobile apps offer loyalty, as customers who download an app are less likely to go elsewhere. It also allows a convenient way to reach out to customers. About 50% of small businesses will have a mobile app in coming years, and as much as 70% of their online traffic will be through this medium. Through mobile apps, 55% of the small businesses aim to increase sales, 50% of them aim to improve their customer service, and 50% of them aim to become more competitive in their niche. Even sectors where mobile apps have traditionally not found a strong footing, such as restaurants, event organizers, churches and funeral services, and others, is expected to roll out mobile apps in a big way.
E-commerce Will Get More Innovative
E-commerce is already the lifeblood of many businesses. This will continue in coming years, but competitive pressures would force several changes, all aimed at making things easier and seamless for the customer.
Newer, fully integrated and easy-to-use payment options will take center stage. Options such as Google Pay, Apple Pay, Samsung Pay and even PayPal checkout options will become common.
There will be greater integration between online and offline, with customers using apps while shopping in brick and mortar stores to make comparisons, or conversely, online customers picking up orders from physical stores. About 11% of US consumers prefer using their smartphones to make in-store purchases.
With too many e-tailers all vying for the same market, the thrust will be on innovation as the means to stand out and gain competitive advantage.
Big Data will Enter Small Business Space in a Big Way
Hitherto, the costs and efforts associated with big data meant only big businesses could leverage it for their benefit. But the times are changing. The big data will become “democratic” enough, with new solutions enabling even small and medium businesses to embrace the technology in a big way.
Small businesses would increasingly rely on the mountain of customer and historic sales data available at their disposal, before taking marketing and other decisions. 82% of marketers already opine big data as vital to their campaigns. More and more small businesses would leverage big data to personalize product offerings, explore untapped offerings, and engage with customers in a personalized way, and thereby gain competitive advantage.
The big thrust will be on the infrastructure required to collect, analysis, and formulate the required insights.
The Cloud and IoT will Drive Backend Operations
Small businesses already use a variety of popular cloud services for email, storage and application solutions. For instance, Google Apps for Work, DropBox, Microsoft OneDrive, and Office365 are already widely used collaboration tools. In fact, about 95% of small businesses already use the cloud in some form. However, businesses are still hamstrung by lack of resources and expertise to leverage cloud optimally. New solutions that hit the market in coming years are likely to resolve such issues, and also improve cloud security.
2024 is also the year when the Internet of Things (IoT) will permeate into everyday lives, and change how business is run. Small businesses will be able to leverage IoT to improve connectivity among their workforce. For instance, a smart app that integrates a wearable camera could improve connectivity among geographically dispersed employees, and also improve accountability. Connected devices could report low inventory and reorder automatically, reducing costs. The possibilities are endless.
New Paradigms will replace the Old in Marketing
Digital marketing is going through a churn. Banner ad click-through rates continue to decline, and organic reach for businesses via social media is now almost non-existent. About 49% of consumers now employ some type of ad blocking. In such a scenario, businesses are exploring newer ways to reach out to their target market.
One method likely to go centre stage in future is permissions marketing. Here, consumers give marketer the privilege, rather than the right to offer highly personal and relevant content. Needless to say, only high-quality content and authoritative content will make the cut.
Another method likely to gain big ground is influencer marketing. Word of mouth is already the driving force behind many purchases. Influencer marketing is the next stage. Influencers are persons of authority in their network. Small businesses will look to curate employees as influencers within their circle, or invest in developing external influencers.
What other trends do you foresee for small businesses? Drop in a comment.
Technology has literally touched every single aspect of our lives now. Any industry you take, you will find a significant technological revolution, that has completely changed the entire industry. Be it retail, healthcare or education, technology has played its role and left the results for all of us to see and experience.
One of the less talked about industries when it comes to technological influence is Agriculture – the world’s oldest industry. It might seem like a far-fetched idea to at least some of us, incorporating technology into agriculture. But then, weren’t all technology ideas far fetched for any industry, initially?
Jim Swanson, CIO of Monsanto, leads a digital revolution in the world of agriculture, through his organization. He has been the CIO of Monsanto for almost two and a half years now and has been dealing with all the IT systems and data that extend across Monsanto, who have their presence over 67 countries worldwide. His focus, throughout the digital transformation, has been on 5 basic pillars that define digital opportunity: operational efficiency, customer centricity, business productivity, revenue enablement and disruptive innovation.
So, how did Jim Swanson go about leading the technological revolution, focused on these areas?
The Slow Shift From Analog To Digital And Working With Growers
As the agriculture industry is pretty huge and old, moving from analog to digital was quite exciting for Monsanto.
Jim Swanson, says, “You think about the seven and a half billion people on the planet, growing to nine billion in a relatively short period, and growing the amount of food we need, and doing it sustainably is an important mission that Monsanto has.”
What Jim’s team did on the fields was a kind of extraction of useful data and information insights, which they utilized to come up with new and better ways to do agriculture, than what was done in the past. For that, they needed information, science and technology, and used every single resource that they had. They set up the connectivity in their fields that enabled them to collect real-time information, so that they could asses the performance of their combines. They also used data analytics to generate better insights on their products as well as their sustainable business practices.
They digitized their internal processes so as to connect more easily and freely across the agriculture ecosystem, with the help of sensor technology, data, and insights that have literally changed the way farming is done. The impact was also quite big, in terms of yield, reduced inputs and bringing about sustainable agriculture.
The farmers or the growers, being the scientists that they are, are always curious about ways to increase their output, and hence assess and test everything to see if it works for them.
Monsanto made the effort to work with them, understand and grow their thinking around how technology can be applied. They were able to learn with the growers, and analyze what works and what doesn’t. They did more of what worked, and evolved what didn’t, to make them better. This way, they developed a great partnership with the growers, which went a long way in digitization.
Achieving Operational Efficiency Through Simple Techniques
From a holistic perspective, they came up with a simple solution as one of the means to improve operational efficiency. They fixed sensors on their semi-trucks which transported products from their farms into their manufacturing plants, which enabled them to track the products wherever they were in the process. This allowed them to understand if certain semi-trucks were getting hot. They could provide real-time information through dashboards and information analytics to their plant, to move a hot semi-truck forward in the queue, and get it unloaded, thereby avoiding a possible loss of product or yield. This basically shows the value of digitizing the supply chain and its impact on business.
Such technologies and ideas can be used on the research or commercial side as well. It allows agriculture companies to analyze and make important decisions well in advance, while providing growers with real-time information as and when they need it. This facilitates sustainable improvements in business.Every organization has a mission and a strategy to achieve the mission.
Every organization has a mission and a strategy to achieve the mission. Monsanto is a yield based company, and hence, for them, digital yield is at the top of their mission and strategy. It is under this mission, that the rest of the company’s processes to unlock the digital yield take place. For example, IT to provide the digital platform to facilitate the processes and their work with customers and growers, come underneath. To assess the value of that digitization, as mentioned before, they also created five value pillars – operational excellence, centricity, business productivity, revenue enablement and disruptive innovation.
Jim Swanson is a role model for all those CIOs working in the agriculture industry. I’m sure we could never think of ideas to automate agricultural activities in the past. Now, we have the capabilities to develop custom software applications for almost everything in agriculture. This is just a start to what could be a worldwide revolution in agriculture.
Source: Forbes
How an American was able to achieve his dream of extending pet care services across the globe.
One of life’s most enriching and delightful experiences is owning a pet. An animal that you nurture and take care of all its life – it is definitely a never ending source of happiness and love.
Pet care is a rapidly growing business, with the U.S of course, leading the sector having the world’s highest number of pets. Pet pampering is increasingly becoming the norm, which is something that goes beyond simple taking care, feeding and grooming. People are ready to pay a premium for high-quality pet products and services because pets are considered a part of the family.
As part of the pet care industry, there are several companies that provide pet care services to pet owners. Here we discuss one such company, K9 Experts, that used technology to manage its pet walking business in an efficient and effective manner.
An ardent pet lover Mr. M, runs K9 Experts headquartered in New Jersey. He has always been very particular about taking care of pets, just like any other American. He wanted to help others with their pets and hence started by working for a pet care company. Now he owns one.
The Challenge
M. always wanted to start a pet care business of his own. While working for a pet care company initially, he had been using a certain kind of application, which he found a little inefficient. There were still many areas of the business that the application did not cater to, and hence remained unautomated. He was looking for a better, more advanced pet care solution for his new business; one that completely eliminated all the challenges that he faced with the application that he was currently working with. What he basically needed was a one-stop solution for pet owners, to take care of their pets world over, in a hassle free way and he had a specific set of requirements for it too.
The Solution – Tracking Paws
He found the perfect solution in full-fledged feature rich web application developed by Fingent Technology Solutions called “Tracking Paws”.
Tracking paws had a number of unique features, that helped him overcome all the limitations of his existing pet care application. Some of them were:
- Due notifications and alerts, not just for the customers, but for the staff and the business partners to enable effective communication
- Geolocation features enabling customers to view and track where their pets are being taken for walks, ensuring sufficient transparency
- QR code enabled starting and ending of services making it easy and quick for the customers
- History of service activities for customers and the service staff, contributing to more transparency
- Interactive maps and photo uploading features, all meant for a richer customer experience
All of these features were focused on providing a transparent and reliable portal for customers to take care of their pets, and thereby earn their trust and loyalty.
M was able to successfully start his new pet care business, with “Tracking Paws” and hence fulfill his vision of helping people take good care of their pets. With Tracking Paws, he saw almost a 20% improvement in his overall business, within the first few months of deployment. The user-friendly nature of the application was an added advantage, making Tracking Paws more popular among his clients. On the whole, it allowed M to keep ahead in the pet care business with sufficient support from his growing customer base.
Are you looking for an efficient application to solve your business challenges, just like M? Talk to our team of experts! We can help you develop a custom software solution specifically suited for your business to realize all its goals.