How Top Brands Embrace Augmented Reality for Immersive Customer Experiences

augmented reality

Can Augmented Reality Improve Conversion Rates For Businesses? Augmented Reality (AR) is a powerful tool that brands are using to bridge the gap between their products and their digitally empowered customers. With the power of AR, customers can see and experience their products without actually trying them on, helping them make purchase decisions instantly. AR is …

What Are The Challenges to Growth and Adoption For Virtual Customers

virtual customers

Top Five Barriers To Growth and Adoption Of Virtual Customers “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.” Wise words from Sam Walton, the founder of Walmart. Yes, customers can either make or break an organization. …

CTOs Guide – How Robotics and AI Can Improve Customer Experience

Improve CX with AI and Robotocs

Today’s consumers are tech-savvy, demand consistency and know they can switch brands at any time. Therefore, Customer Experience (CX) is extremely important now more than ever. Customers aren’t just buying a product. They are looking to gain a good experience throughout the customer journey – before, during and after their purchase. Imagine the pressure of …

How Machine Learning Boosts Customer Experience

Machine Learning and Customer experience

Improving the customer experience is the mantra for survival in today’s highly competitive business environment. More and more businesses have identified machine learning as a reliable tool towards this end. Machine learning is in essence software coded differently to traditional software. Rather than a long list of if-then-else statements typical of traditional software, machine learning …

6 Trends in Customer Experience for Enterprises in 2018

Business Custom Software

In today’s age of hyper-competition, businesses need to focus their systems on the customer. A critical area of focus is business software. Much of business software hitherto focused on internal efficiency. However, competitive pressure mandate a realign, with the focus on the customer, and specifically customer support. Businesses Need to Roll Out Mobile Solutions Nowadays, …