Building Ground-breaking Customer Experiences With Augmented Reality

For the unversed, experiential marketing is a unique and effective way to build brand awareness through face-to-face connections with consumers. Unlike traditional or online marketing efforts, experiential marketing engages all the five senses that bring about emotions to form lasting memories and drive brand loyalty. It allows you to connect with your customers in the most relatable way while building brand awareness and loyalty.

So, how can companies effectively incorporate experiential marketing to make their products stand out? The answer is quite simple: by embracing Virtual Reality and Augmented Reality.

Augmented Reality technology boosts experiential marketing by allowing consumers to interact with products or services with improved personalization.

Read more: Augmented Reality, Virtual Reality, and Mixed Reality Detailed With Real-life Examples 

Benefits Of Using AR In Marketing

As stores closed their doors and people remained indoors, Augmented Reality has received a lot of attention over the last year and will become essential for retailers as stores reopen worldwide.

AR is bringing the in-store buying experience into consumers’ homes. Consumers can now virtually experience how a cute summer dress, a pair of sunglasses, or sneakers will look on them. As a result, AR boosts the customer’s confidence when buying online. AR is also an excellent solution for people who are worried about trying products such as garments or footwear that numerous other hands have touched before them. The technology allows consumers to make decisions safely, without physically touching sample products kept in the shops’ display racks.

Read more: How Top Brands Embrace Augmented Reality For Immersive Customer Experiences 

Sephora, a well-known cosmetic brand, has experienced great success with its Augmented Reality marketing strategy. The brand uses face recognition to help customers try makeup products before buying them in-store with their Virtual Artist app. Another example, Snapchat, which uses AR ads via snap filters.

Augmented Reality enables brands to show their customers what makes their products or services great instead of simply sending out marketing literature and thus allows them to connect with their customers better. This helps brands deliver memorable customer experiences and reduce costly returns.

Benefits Of Using AR In Experiential Marketing

1. Boost Sales

Let’s assume that you decide to re-decor your room. You will probably go through magazines and even visualize the furniture in the desired spaces. However, most often, you end up achieving a completely different outcome than what was intended.

So, that’s where AR comes into the picture. All you need to do is point your smartphone in the desired space, and you will be able to view (virtually) how your room would appear with all the desired items in place. This eliminates all the tedious trials and errors that can often lead to disappointing results. So, isn’t this unique and immersive approach a great way to attract your customers?

Read more: What are 3D Web Configurators? How do they Boost E-Commerce Sales and Drive Customer Satisfaction? 

3D web configurators

2. Save Unnecessary Marketing Costs

If you think that the new-age technology of AR and VR would cost you a fortune, you’re wrong. With advances in technology, gadgets and other technology components are becoming cheaper. For instance, AR ads are more affordable than traditional mediums.

AR’s targeted and personalized approach helps save up a lot from your budget compared to the conventional ways of communication. Additionally, it can be used for marketing campaigns as it is a highly efficient tool for advertisers.

3. Overcome Language Barrier

There’s no denying that people are more attracted to visuals than texts. As a result, visual images seem to have a language of their own. Both AR and VR use visualization to their advantage and excel in the process of communicating through moving images. While you may need a language to operate at the base level, users can easily find what they are looking for using the multiple options available.

4. Make Content That Goes Viral In The Social Space

Given the situation we are living in, social media has never been more relevant. It has changed the rules of advertising, and everybody is adapting to it. Advertisers are leaving no stone unturned to ensure their content reaches every potential customer of their brand.

Both Virtual and Augmented Reality technologies have the potential to make your content go viral. It is not only engaging and entertaining but also fascinating. The content is compelling enough to attract people of targeted age groups and helps communicate the brand’s message correctly.

For example, recently, Inphantry, a Boston-based digital ad agency, orchestrated an immersive AR pop-up exhibition in a Houston shopping mall. This was done to promote Nike’s AJXX8 sneaker, its latest addition to the Air Jordan line. Customers were given challenges such as dribbling, jumping, etc., wearing the sneakers and the Jordan branded bracelet with an RFID chip to track their scores.

On completion of the challenge, the high-scorers could experience the Air Jordan pop-up museum and lounge. Additionally, the participants were encouraged to share their pictures (of their experience) on social media. This strategy attracted over 2500 users and created the much-needed buzz around the newly launched sneakers.

5. Conduct Virtual Events

The pandemic has wreaked havoc in our lives both physically as well as emotionally. Most people are still not open to the idea of going out in a crowd, even at the cost of missing something important. In such cases, AR and VR technology comes to the rescue. The immersive technology allows the audience to access desired events virtually. Considering the times we live, immersive technologies are indeed a boon!

AR and VR platforms enable brands to engage and launch their offerings by organizing virtual corporate events, expos, and conferences.

6. Fulfill Training Needs

If any of your products or services requires technical training to understand its aspects, VR technology is what you need. It provides a personalized and interactive experience where the user can understand the product/service virtually. Moreover, this approach is highly effective as it can be re-run multiple times.

Additionally, the user can practice using the VR headset for as long as desired. This reduces any operational risks that the user could experience while using the actual product and helps educate them about it skillfully. That said, using AR/VR technology for training your users is more fun than traditional training sessions.

Read more: How Virtual Reality Improves The Standard of Medical Education and Training

Virtual Reality

7. Enhance Customer Service

The main goal of any business is to ensure that their customers are satisfied and thus increase sales. AR and VR technology can help educate customers in a fun way and help them make informed decisions. This prevents any conflict of ideas that may arise in the consumer’s mind. Thus, Augmented Reality and Virtual Reality help in increasing customer satisfaction and sales.

Scale Your Marketing Efforts With AR

Summing up, it can be said that businesses must earnestly consider using Augmented Reality to boost experiential marketing and create ground-breaking experiences that will set them apart from others.

If you’re looking for a unique and one-of-kind opportunity for marketing and advertising, you can collaborate with Fingent. We software development experts offer immersive and interactive experiential marketing solutions using AR and VR. Explore our offerings by simply giving us a call, and we will be delighted to help.

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    About the Author

    ...
    Venkatesh Alagarsamy

    With exceptional expertise in AR, VR, and MR, Venkatesh has worked in the conception, design, development, delivery, and implementation of solutions catering to the needs of industries like Automobile, Oil and Gas, Medical Simulation, Heavy industries, Mining, Archeology, Retail, Soft Skills Development, and Education. Venkatesh has vast experience in developing multiplayer solutions for leading large-scale sectors across the globe. When not working on projects, Venkatesh likes to keep himself updated on the latest technology advancements, because he believes that's what helps him provide top-notch solutions for his customers. Connect with Venkatesh via LinkedIn today, and know more about how your business can benefit from Extended Reality technologies!

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      Why Should Manufacturing Companies Leverage Odoo ERP?

      As the manufacturing industry flourish, the need for a centralized control mechanism to ensure streamlined and effective operations is turning imperative. Processes like material sourcing, inventory, invoicing, purchase, order, accounts, and human resource management needs to be automated to make room for high-level practices and decisions. In such a scenario, how do you think Odoo ERP can help manufacturing companies accelerate efficiency and business success?

      Odoo ERP can empower businesses with centralized management! From inventories to work orders, to customers and accounts, Odoo ERP enables streamlined management of the entire business processes, seamlessly. Leveraging Odoo ERP and using its open-source methodologies can enable manufacturing companies to derive the required speed, flexibility, and transparency to drive business growth and success.

      Here at Fingent, we provide ERP solutions for various industries challenges including those of the manufacturing industry. But before we dive deeper into how Oddo ERP can simplify management for manufacturing companies, let’s take a look into the prevailing challenges of the industry.

      Read more: Drive digital transformation in manufacturing

      Digital Transformation in Manufacturing

      Challenges Faced By The Manufacturing Industry

      From inventory to sales to the customer, the manufacturing industry deals with a huge amount of data, on a daily basis. As digitization is taking precedence, enterprises are looking for business models that are supported by intelligent systems. Therefore, companies must use an ERP system to manage their operations. Here are few challenges that organizations face without an ERP system in place.

      • Forecasting demand – To avoid waste, spoilage or over/under production, businesses must gauge customer behavior and demands. As markets are becoming more volatile and unpredictable, it is becoming increasingly difficult to predict trends and plan production and distribution.
      • Planning inventory – Inventory, if managed manually is bound to have errors that can cause inaccuracy of data, stock issues, and bad decisions, all of which can hinder returns. For the smooth functioning of a manufacturing company, data accuracy and consistency are important.
      • Lack of skilled labor – To preserve the quality of services and reputation, manufacturing companies must hire and retain skilled workers. With fairly large applications and without a quick processing tool, HR may find it difficult to select suitable candidates.
      • Minimizing costs and improving efficiency – One of the best ways to increase returns is to lower production costs while maintaining an efficient supply chain. However, this must not compromise quality. So, manufacturing plants need to automate their operations and management.
      • Client Relationship Management(CRM) – Customer loyalty, though important does not come easy in today’s competitive business landscape. Businesses must invest in resources that help prioritize client data for current and potential customers and manage sales lead. A CRM will take into account the customer preferences and demands along with market trends.

      Read more: Odoo Migration: Why Is It Crucial and How to Do It Seamlessly!

      Odoo Migration

      Top Features of Odoo ERP System

      Manufacturing firms must implement customized software solutions with multiple functionalities that are tailored to the industry. Odoo is an open-source ERP software that acts as an effective business management tool with its robust functions. Here are a few highlighted features of Odoo ERP for manufacturing:

      • Inventory Management
      • Material Management
      • Purchase Management
      • Production Management
      • Sales Management
      • Quality Assurance
      • Customer Relationship Management
      • Accounting and Invoicing
      • HR and Payroll Management

      All these features can be customized based on your business needs.

      In addition to the above features, Odoo ERP helps in automating the maintenance order for repairs and other preventive maintenance. It includes a scheduler functionality that uses statistical calculations to alert you in case of any failure.

      Read more: 5 Salient Features of Odoo that Make it a Reliable ERP for Enterprises

      Odoo

      6 Ways Manufacturing Industry Can Benefit From Odoo ERP

      1. Automation

      As digitization is gaining a lot of importance, companies must optimize workflows in the supply chain through automation. Processes such as inventory updates, payments and invoicing, tracking, distribution, and sales across different channels, even making decisions on high volume orders can be automated using Odoo.

      Automation drives efficiency, productivity, accuracy, lowers operational costs, and ensures employee safety. All this helps in meeting the changing supply demands of a changing market.

      2. Master Data Management

      Odoo ERP comes with master data management capabilities that allow companies to incorporate business processes without duplication of data. The master data management ensures there is a consistent exchange of organizational data, eliminates redundancy, and simplifies business operations.

      3.Quality Control

      With Odoo ERP, companies can set quality checks for certain triggers. It can help schedule operations and even send maintenance requests automatically whenever needed.

      The tool also allows enterprises to track different versions of a product(Product Lifecycle Management) and manage its routing accordingly.

      4. Forecasting

      Odoo ERP is equipped with analytical tools that locate patterns, observe huge datasets and forecast future trends, and enable manufacturing companies to create business strategies accordingly. These predictive capabilities allow companies to focus on production to meet customer demands and earn their loyalty.

      Read more: How Odoo ERP Helps Leverage Business Intelligence and Data Analytics

      Odoo ERP

      5. Managing the workforce

      Odoo’s HRM module automates the basic segregation process based on the required attributes for the post and enables better recruitment. It also includes training and development, capabilities and skills management, compensation records, and employee data.

      Additionally, Odoo ERP comes with an employee scheduling feature that helps schedule and track tasks.

      6. Returns

      Odoo ERP helps businesses to maximize returns by improving operational efficiency, boost productivity and enhance customer satisfaction.

      Conclusion

      At Fingent, we maximize the potential of manufacturing companies with future-proof technologies. We develop ERP systems that integrate WFM, CRM, HRM, and accounting services for businesses of every size. For custom Odoo ERP development, talk to our experts.

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        About the Author

        ...
        Yaseen Shareef

        Yaseen Shareef has been developing solutions with Odoo since 2013 and currently manages Odoo projects for Fingent's clients, making business functions more productive. Outside of work, Yaseen enjoys vlogging, traveling and catching up on the latest action movies.

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          Streamline And Enhance Your Warehouse Management Operations With SAP EWM

          Worldwide, companies spend an average of €300 billion a year on warehousing, either in-house or through third-party logistics. The rise of eCommerce and the growth of global supply chains increase warehousing operations costs for enterprises. In addition, with the pandemic heightening consumers’ interest in eCommerce, they expect instant delivery of products. To cater to this dynamic demand, some logistic companies increased the number of their seasonal employees. With this demand continuing to rise, it becomes imperative that warehouse management processes be optimized.

          Read more: Warehousing Management System: Simplify Operations & Scale Your Business  

          Warehouse management is currently undergoing a modern-day makeover to meet growing demands. Therefore, industry leaders must take steps to optimize warehouse management to keep pace with faster requirements and ever-increasing volumes. SAP Extended Warehouse Management (SAP EWM) streamlines, simplifies and optimizes your warehouse operations. This blog considers how SAP EWM can benefit your business.

          Challenges In Supply Chain Management Today

          Supply chains are at the core of business operations. Therefore, supply chain management needs to overcome several challenges that impact the bottom line of their business.

          Read more: Top Challenges Faced By Logistics Management Today

          Here are some challenges companies should be aware of:

          1. Identifying Bottlenecks In Customer Service

          Customers’ demands have become extremely specific. Plus, they expect to be notified about any possible delays. Therefore, supply chain management can benefit from advanced planning and scheduling systems that can help them identify bottlenecks. This can help them prevent delays or notify the customer of a possible delay.

          2. Gaining High Supply Chain Visibility

          Overall production cost is affected by several factors that go unnoticed. High supply chain visibility will help the management increase the system’s efficiency and eliminate wasteful steps. Such visibility can contribute to cost control.

          3. Finding The Right Talent

          Hiring and retaining the right talent has become increasingly difficult. Hence, it is beneficial to have a performance tracking system that allows you to gauge employee productivity and spot the right talent that could be trained effectively.

          Read more: Warehouse Automation: Streamlining Operations

          4. Ensuring On-time Delivery

          Delivering goods on time is another challenge that can make you lose your customers to your competition. You can resolve these challenges with planning and scheduling software. It can help you receive and deliver the material on time.

          5. Maintaining An Agile Production Plan

          Lack of an agile production plan that does not reflect market changes can lead to inefficiency of production. You can remain agile by having a planning and scheduling system. This system helps you keep a tab on the effect of market changes without disrupting your current schedule. Those insights equip you to make the best decisions in response to those changes.

          Read more: Understanding The Types Of Warehouse Management Systems

          How SAP EWM Can Benefit Your Business

          Statista forecasts the global warehouse automation market to surpass 30 billion U.S. dollars. And, Zebra warehousing vision study shows that 80% of organizations plan to invest in new technologies to be competitive. And 27% plan to utilize full automation by 2024. SAP EWM helps you capitalize on this.

          Read more: How Robotics In Logistics Helps Improve Supply Chain Efficiency

          SAP Extended Warehouse Management (EWM) is fast, agile, and powerful. It is designed to future-proof current supply chain technology and help your business grow.

          SAP EWM can be deployed into many business environments. It can support both simple and complex warehouse processes at the granular level. It is a high-speed system that makes supply chain management more accessible and more efficient. SAP EWM can be configured to the organization’s specific needs and can be streamlined over different locations.

          Here are some other ways your business can benefit from SAP EWM:

          1. Optimize Task Management

          In a standard warehouse, one person can be seen going to the same stock bin several times during the day. This happens when all orders that need to be picked for a day appear together, making it difficult to break them down.

          You can optimize the picking process with SAP EWM. The platform uses various algorithms to employ the most efficient way to complete as many tasks as possible. This prevents pickers from wasting their time as they have to tread the same path constantly. Plus, SAP EWM’s voice picking functionality enables shorter search time and minimizes errors.

          Read more: How SAP Helps Realize Voice-enabled Warehouse Operations

          SAP EWM can easily integrate all processes to provide easy end-to-end operations management. It can take the burden off your team for outgoing shipments allowing them to tackle inevitable snags that need to be addressed.

          You can link SAP EWM with your transportation management system for greater accuracy for delivery targets. It provides your company a holistic outlook alerting your team when to expect delays and other time-sensitive information.

          2. Streamline Labor Management

          Efficient use of time, effort, and resources can contribute to business growth. This is another point where SAP EWM can integrate with your WMS. The platform can provide structure in the workplace. With a good framework, each worker knows their location and responsibilities. Such an organized structure will help your employees enjoy more efficient task allocation.

          SAP EWM generates real-time insights on workers’ performance, enabling managers to offer more constructive suggestions to improve efficiency. Subsequently, your employees develop more efficient and consistent work habits.

          3. Control Costs

          Not following the first-in, first-out method for perishables and inefficient use of space and labor can increase wastage. SAP EWM can help reduce wastage of perishables by identifying which units need to be picked first.

          SAP EWM can maximize the use of the warehouse space by optimizing the location for each pickup time. It optimizes your space and the travel path of the pickers. All this will reduce your on-hand inventory and reduce your space costs without compromising on quality.

          4. Boost Customer Relationship

          SAP EWM can reduce delivery lead times and order accuracy errors. This increases customer satisfaction and results in more sales. Thus, SAP EWM elevates and improves relationships with your suppliers and end customers.

          Read more: Logistics Management Software – Everything You Should Know

          Leverage SAP EWM Capabilities With Fingent

          Logistics providers must evaluate the best warehousing management solution for their specific needs. If your business is at a crossroads in choosing the best option for your warehouse operations, Fingent is here to help. Feel free to contact us to learn more about how SAP EWM can transform your business.

          Fingent is a certified SAP silver partner and has assisted global businesses in successfully implementing SAP EWM. Our custom software development experts can guide and help you explore the flexibility in deploying SAP EWM and ensure it is the best fit for your specific business requirements.

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            About the Author

            ...
            Vinod Saratchandran

            Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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              Cloud Service Models Saas, IaaS, PaaS –
              Choose the Right One for Your Business

              A Quick Introduction to Cloud Service Models

              Cloud computing services and models are gaining tremendous momentum, with more businesses migrating their workloads from on-premise infrastructures to cloud. The ability to use IT infrastructure, software applications, and platforms via the internet has transformed the way businesses operate today. Brands selling products and services online, such as ecommerce companies, virtual collaboration apps, elearning, and telehealth providers leverage at least one or all of the cloud service models to run their business successfully.
              A robust cloud strategy is inevitable to build a successful business strategy. And the most important part of your cloud strategy is to choose the right cloud service model(s) for your organization. Cloud service models are part of the broader trend – “Everything as a Service” or “XaaS.” As you explore the cloud service models, you will find options like IaaS, SaaS, PaaS, and similar terms. Choosing the right cloud service model depends on your infrastructure availability, portability of your application and data, IT staff and resources, cost considerations, compliance specifications, cloud security requirements, and scalability needs. Every cloud service model provides different levels of control and management. So, it’s important to know which model makes the most sense for your business needs.
              Statista reports that in 2021, the total global spending on public IT cloud services amounted to almost 409 billion USD. The largest spending segment was Software as a Service (SaaS), with an approximate annual revenue of 249 billion USD. More legacy business applications are getting replaced with data-driven SaaS applications, ideal for modern cloud architectures. Choosing one or more cloud service models will save your money on hardware and software, and help you manage business applications with greater flexibility and speed, and minimal vendor lock-in.
              Source: IDC Worldwide Semiannual Public Cloud Services Tracker, 2H 2021

              Are you looking for a Cloud Service Provider?

              Why Does Your Business Need Cloud Computing?

              Cloud helps create more seamless business solutions by integrating your applications, deployments, and networks. It provides numerous opportunities to design and deliver new digital services for your customers and employees. Cloud enables your business to respond quickly to the changing needs during periods of disruption. Here are a few reasons why your business needs cloud computing solutions.

              High Performance and Availability

              Cloud services are distributed across multiple cloud facilities. This eliminates your downtime, ensuring high availability. Your cloud service provider will be responsible for updating cloud systems, fixing bugs, and solving security issues in the cloud. The performance gains offered by cloud is higher than that of on-premise infrastructure.

              Scalability and Flexibility

              Cloud computing allows you to quickly scale up or down your computing resources and storage to meet the changing business needs. You don’t have to invest heavily in any physical infrastructure to support the changes, such as an increase in the load levels.

              Effective Collaboration

              Cloud storage makes your data available anywhere, anytime you need it. Location or device constraints don’t prevent you from accessing your data from anywhere in the world. As long as you have a stable internet connection and a computing device (a laptop or smartphone) in your hand, you can collaborate effectively with anyone, in any part of the world.

              Cost Savings

              When you choose a cloud service model, you only pay for the resources that you actually use. Most cloud computing services are pay as you go or pay per use. This is a great money saver for startups and small businesses with lower budgets. Your IT team doesn’t have to overbuild or overprovision your data center, so they get more time to focus on strategic work.

              Advanced Security

              Centralized data backups in the cloud provider’s data centers eliminate the need for maintaining your own backups onsite or offsite. This mitigates the risk of data loss in the wake of a disaster. Cloud providers can help restore your data from the cloud storage, which is automatically updated in real-time. To provide more robust protection, you can implement cloud security techniques, such as data encryption and two-factor authentication

              What are Cloud Service Models?

              Based on the level of flexibility, control, and management you need, you can decide how you want to deploy cloud for managing enterprise workloads. There are three main types of cloud computing service models – SaaS (Software as a Service), IaaS (Infrastructure as a Service), and PaaS (Platform as a Service).

              Adopting Cloud – Choosing Between SaaS, IaaS, and PaaS

              All the three cloud service delivery models – SaaS, IaaS, and PaaS – offer enterprises unique advantages in terms of cloud application development, deployment, and maintenance. By comparing each model, you can decide which cloud model is right for your business requirements.

              SaaS

              SaaS Benefits

              Why Should You Opt SaaS?

              SaaS is the ideal choice for small businesses and startups that do not have the necessary budget and resources to deploy on-premise hardware. SaaS applications have simplified remote collaboration, transferring of content, and scheduling virtual meetings in a pandemic-affected world. Companies that require frequent collaboration on their projects will find SaaS platforms useful.
              Statista estimates that by the end of 2022, the worldwide SaaS end-user spending will be valued at 171.9 billion USD, 16% more than what it was in 2021. Supply Chain Management, Business Intelligence, Enterprise Resource Planning (ERP), and Project and Portfolio Management will see the fastest growth in end-user spending on SaaS applications, through 2022.

              Points to Consider Before SaaS Implementation

              IaaS

              IaaS Benefits

              Why Should You Opt IaaS?

              IaaS is the most flexible cloud model that helps manage and customize your IT hardware infrastructure according to your requirements. Whether you are running a startup, a small business, or a large enterprise, IaaS gives you access to all the essential computing resources, including storage, computing, and networking, without forcing you to purchase them.
              ResearchAndMarkets reports that the global IaaS market value is projected to reach $279.5 billion by 2027 at a CAGR of 27.2%. Sharing large amounts of information over the cloud will reduce your capital expenditure and convert it into operational expenses, making IaaS a highly cost-effective way to support your operations.

              Points to Consider Before IaaS Implementation

              PaaS

              PaaS Benefits

              Why Should You Opt PaaS?

              PaaS is a great choice if your project involves multiple developers and vendors. PaaS solutions are specific to application and software development and typically include cloud infrastructure, middleware software, and user interface. You don’t have to face the hurdles like procuring, deploying, running, and managing infrastructure. PaaS reduces the operational burden on developers and ITOps teams.
              Developers only need to write the code and manage the apps and data, while the software development platform is maintained and managed by the PaaS provider. This significantly lowers your development cycle. It is easy to create customized applications as the PaaS provider leases all the essential computing and networking resources.
              According to Statista, the global platform as a service (PaaS) market is estimated to be worth approximately 136 billion USD in 2023. Currently, PaaS accounts for about 20% of the worldwide cloud services market.

              Points to Consider Before PaaS Implementation

              Want to know which cloud service model fits your business?

              Why is it Important to Choose the Right Cloud Service Model?

              The rise of remote and hybrid work culture, which became a common trend during the COVID-19 pandemic, has increased the need for streamlined workplace collaboration and secure data storage facilities. Cloud computing has the potential to drive efficiency and uncover new opportunities for companies functioning remotely, without the need for any significant capital investment. Cloud helps businesses, customers, partners, and employees to stay connected, regardless of where they are located. However, it is essential to choose the right cloud service model to truly gain the advantage and remain competitive in the market.

              The ultimate requirement of any enterprise today is to quickly adapt to the growing market changes and address the rising consumer demands. To achieve this, you need to implement the latest technologies, such as automation, Artificial Intelligence, Internet of Things (IoT), facial and biometric recognition, AR, VR, and Blockchain. But all of that is possible only if you have a robust cloud infrastructure and cloud-based software.

              Implementing the right cloud service model helps meet your enterprise’s infrastructure needs in the shortest span, without any heavy investment. It provides you the flexibility to scale your computing resources, adapt to new company processes and workflows, design new products and services, and accomplish business transformation with ease.

              Criteria to Select The Right Cloud Service Provider

              Understand your specific business needs before selecting a cloud service provider. Prepare a checklist including all your requirements related to technical, data governance, security, and service management. Assess the potential cloud vendors by comparing them against your checklist. Here are some key areas to consider.

              How Can Cloud Support Your Custom Software Needs?

              The capabilities and offerings of cloud are not limited to data storage, recovery, or backup. Cloud helps manage your company’s complex IT operations, including setting up and running an environment for custom software development. Cloud service models like Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offer the right ecosystem to build custom software applications. PaaS offers users a suite of prebuilt tools to develop, customize, and test your own applications.

              SaaS vs. IaaS vs. PaaS: Which Cloud Service Model Fits Your Business?

              Choosing a cloud service model for your business should be based on the level of flexibility, control, and management you need. A few potential scenarios are listed here.

              When Do You Need SaaS?

              Select SaaS cloud model when you want to:

              When Do You Need IaaS?

              Select IaaS cloud model when you want to:

              When Do You Need PaaS?

              Select PaaS cloud model when you want to:

              Looking For Experts To Discuss Your Cloud Requirements?

              Top Cloud Computing Trends To Follow

              The massive ongoing adoption of cloud computing has been a key enabler of the most transformative tech trends that businesses need to leverage today.

              1 Hybrid Cloud and Multi-Cloud

              Early cloud services typically asked the user to choose between private and public cloud solutions. When public cloud offered more pay as you go services, private cloud systems focused on providing more secure data storage.
              The rise of hybrid cloud aims to offer users the best of both worlds. Hybrid cloud combines public cloud and on-premises infrastructure, including private cloud, to enable data and applications to be shared between them. Multi-cloud computing refers to using multiple cloud computing services from more than one cloud provider, including private and public clouds, in a heterogeneous environment.
              Example of Multi-Cloud Example of Hybrid Cloud
              An organization hosting its web front-end application on AWS, while keeping its Exchange servers on Microsoft Azure Combining your on-premises data center with a public cloud computing environment like Google Cloud
              According to Flexera’s State of The Cloud Report, 89% of organizations reported having a multi-cloud strategy and 80% are taking a hybrid approach, as of 2022.
              Source: Flexera 2022 State of The Cloud Report

              2 Cloud-Fueled AI and ML

              Cloud-fueled AI and ML allow organizations to access the computing power and resources they need to drive innovation, uncover in-depth insights, and make their operations more efficient and cost-effective. Some of the recent AI/ML use cases in customized marketing, recommendations to upsell and cross-sell, healthcare analysis during COVID-19, and logistics and distribution efficiency were made truly possible with the support of cloud services. The disposability, elasticity, and scalability of cloud infrastructure can boost AI and ML software applications. Cloud offers access to large-scale data stores and compute resources that can infer, store, and process high-velocity real-time streaming data, mandatory for training AI models.
              Gartner predicts that by 2023, cloud-based AI will increase up to five times from 2019, making AI one of the top cloud services.

              3 Cloud Security

              The growth of the cloud computing landscape has triggered the need for robust cloud security provisions. To strike the right balance between productivity and security, organizations will opt for multi-cloud security that best aligns with their varying platforms. To prevent hackers from targeting the weak links in the supply chain, cybersecurity experts will devise measures to stop cyber attackers from moving laterally. This can be done by reducing the privileges and entitlements for every internal and external identity. Secure Access Service Edge (SASE) and Zero Trust frameworks will enable fast and secure cloud adoption.
              TechRepublic reports that the global cloud security market will surpass $123 billion by 2032.

              4 Low-Code and No-Code Cloud Services

              Widespread dispersal of organizations and distributed workplaces have accelerated the low-code and no-code movement. People with little or no developer experience (non-IT professionals or citizen developers) can leverage no-code/ low-code frameworks to quickly create scalable business applications that meet the changing industry demands. Pre-built functions and integrations and drag-and-drop functionality of low-code/ no-code platforms empower your workforce to automate workflows and case management activities, integrate with existing systems, incorporate complex business logic, and drive a slick user experience.
              According to Statista, the global low-code platform market revenue is estimated to be worth 65 billion USD in 2027, with a projected CAGR of 26% over the forecast period 2018-2025.

              5 Serverless Cloud Computing

              Serverless computing redefines the way enterprises develop, deploy, and integrate cloud-native applications by eliminating the need for manual infrastructure provisioning and management. It allows developers to focus on optimizing code and application design, without worrying about code execution as it is handled by the cloud service provider. Serverless helps tackle the problem of allocating cloud compute resources by automating scaling decisions of workload services in line with actual service demand. Efficient allocation and usage of cloud resources lead to better cost savings, by avoiding both waste and loss.
              According to Gartner, the best manifestation of serverless computing is “function Platform as a Service”, or fPaaS. Gartner predicts that by 2025, 50% of global enterprises will have deployed fPaaS, up from only 20% today.

              How Does Fingent Help You Adopt The Right Cloud Service Model?

              Despite knowing that cloud is their destination, some organizations get stranded in the middle of an experimental mindset that slows down their efforts to adopt and scale to cloud. Fingent helps such organizations identify a clear business case for scaling up their use of cloud. Our cloud application development, implementation, and maintenance services have helped leading brands, including Fortune 500 companies to outmaneuver uncertainties and sustain operations under severe disruption.
              Fingent helps migrate your workloads to the cloud rapidly and securely by selecting the right infrastructure for your needs. We help leverage the innovation and investments made by leading cloud providers, such as AWS, Azure, Google Cloud, SAP, IBM Cloud, and others to work for your business. Using cloud-native architectures, applications and data, we help accelerate your organizational speed and agility. Our cloud infrastructure maintenance and development services are designed to ensure higher levels of business performance and sustainability.
              We understand the heart of your business.
              Maximize the value of your cloud investments by partnering with our experts.

              Frequently Asked Questions on Cloud Service Models

              Based on the type of service offered, there are three kinds of cloud service models: Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS).
              SaaS examples: Microsoft 365, Google Workspace, Slack
              IaaS examples: Amazon Web Services, Microsoft Azure, Google Compute Engine
              PaaS examples: AWS Elastic Beanstalk, Google App Engine, VMware Cloud Foundry
              The most commonly used cloud service model is Software as a Service (SaaS), with the global SaaS market share projected to reach $145 billion in revenue by the end of 2022, according to research analyst Gartner.
              Before selecting a cloud service provider, you need to verify their technology and service roadmap, certifications and industry standards, SLAs, terms, and conditions, disaster recovery and backup resilience plans, cybersecurity policies, data governance and management, downtime planning, company profile, clientele, migration support, steps to avoid vendor lock-in, and similar factors.
              The most maintenance free cloud service model is Software as a Service. SaaS enables companies to benefit from application usage without the need to maintain and update infrastructure, platform, and application components. Some of the most commonly used online office tools, collaboration apps, ERPs, and email are SaaS-based.
              Platform as a Service (PaaS) is the most cost-effective way for developers to focus on building a highly optimized application, without bothering about software updates on the backend. Businesses don’t need to invest in expensive hardware as the PaaS vendors provide and maintain hardware infrastructure: servers, storage, and networking resources.

              Stay up to date on what's new

                About the Author

                ...
                Vinod Saratchandran

                Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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                  Top Healthcare Digitalization Trends To Look For In The New Normal

                  Healthcare digitalization is reshaping the way we interact with healthcare professionals, share medical data or make decisions related to treatment and outcomes. There are plenty of examples that substantiate the digitalization of healthcare today, such as Artificial Intelligence-powered medical devices, telemedicine, blockchain, remote-patient monitoring, and electronic health records.

                  The main aim of healthcare innovation is to streamline the medical professionals’ work, optimize medical software systems, reduce human errors, improve patient outcomes, and lower costs through integrated web and mobile experiences.

                  Read more: The Application and Impact of Information Technology in Healthcare

                  Healthcare

                  Let’s look at the state of healthcare digitalization in 2024 and beyond:

                  1. On-demand Healthcare Will Grow

                  With the COVID-19 pandemic restricting many people to remain indoors, more and more patients seek on-demand healthcare. It is convenient as it helps patients seek guidance at their own time and from anywhere they need it.

                  DMN3 reveals that patients obtain online medical information primarily for the following reasons:

                  • 77% for booking medical appointments
                  • 47% for searching information about doctors and healthcare professionals
                  • 38% for searching information about hospitals and medical facilities

                  That said, on-demand healthcare is rising due to the growth of the gig economy. Here, freelance professionals from various industries hire themselves out per job or ‘gig’ instead of sticking to one company.

                  Read more: Patient Engagement Platforms: 7 Must-have Features

                  patient engagement platform

                  Many online healthcare marketplaces link doctors directly with short-term tasks, making it easier for physicians to deliver patient care in specific circumstances based on their expertise and schedule. Simply put, doctors are becoming on-demand healthcare providers to meet the changing needs of their patients in a better way.

                  2. Big Data Will Be Used To Improve Healthcare Management

                  Big data is the information gathered from various platforms such as eCommerce, social media, online transactions, and financial transactions. It helps identify patterns and trends for future use.

                  Read more: 5 Ways Big Data is Changing the Healthcare Industry

                  For healthcare, big data offers benefits such as:

                  • Reduced medication errors: Patient record analysis allows the healthcare software to flag any inconsistencies between a patient’s health and drug prescriptions. This alerts the health professionals and patients in case there is a potential risk of a medication error.
                  • Simplifying preventive care: Many recurring patients stepping into emergency rooms are “frequent flyers.” These frequent flyers account for up to 28% of clinical visits. Big data analysis helps identify these recurring patients and create preventive plans to keep them from returning.
                  • Improved staffing: Using big data’s predictive analysis, hospitals and clinics can estimate future admission rates enabling these facilities to allocate proper staff to deal with the patient. This will help save money and reduce emergency room waiting time, especially when a facility is understaffed.

                  Case Study: How did a data analytics solution help NHS gain financial, clinical, and geographical insights to improve visibility over their KPIs? Read Now

                  Big data analytics, visualization, and insights generation can improve healthcare operations management and transform the patient experience.

                  3. Virtual Reality Will Transform Medical Training & Care Delivery Models

                  Virtual Reality is one of the most outstanding healthcare digitalization trends that change the way patients are diagnosed, and medical residents are trained.

                  • VR in medical diagnosis & treatments: VR is increasingly used in treatment segments in healthcare, such as patient education, robotic surgery, physical and psychological therapy, etc. For instance, medical professionals can use VR to construct a 360° patient-specific video detailing how the surgery will help the patient cure and the consequent results. Virtual Reality has been found effective in treating anxiety, post-traumatic stress disorder, and stroke.   

                  Case Study: Find how Fingent developed a unique mixed reality application for a leading university that enables users to identify people using facial recognition.  Download Now!

                  • VR for medical training: Other uses of VR technology include doctors and medical residents using VR simulations to hone their skills (learning in near-real situations) and safely plan complicated surgeries. In addition, VR headsets are used post-surgery to encourage patients to exercise and follow physiotherapies. The technology also enables autistic children to learn and navigate the world.
                  • Growth of VR in the medical field: From startups to established pharma companies, everyone recognizes the role of VR in healthcare. Experts estimate that by 2025 the global virtual and augmented reality in healthcare will reach $5.1 billion market value. So, if you’re a healthcare company wanting to improve your digital marketing strategy, you should consider investing in VR.

                  Read more: How Virtual Reality Improves The Standards Of Medical Education And Training

                  Virtual Reality

                  Virtual Reality technology offers a powerful communication channel that allows you to understand customers’ needs better and virtually engage them with your products and services.

                  4. Wearable Medical Devices Will Enjoy A Wider Market

                  Another major healthcare digitalization trend is companies collecting their health data from medical devices such as wearables. Previously, most people would check in with their doctors only when something went wrong and were used to undergoing physical check-ups once a year. However, technology is changing that. Today, people highly focus on preventive maintenance and are interested in knowing about their health status frequently. This trend forces several healthcare companies to invest in wearable technology devices that allow patients or family members to track health vitals and seek medical aid when needed. Wearable medical devices enable up-to-date monitoring of high-risk patients and determine the likelihood of any severe health risk.

                  Experts estimate that the wearable medical device market value will cross USD 27,200 mn by 2023.

                  Following are some of the widely used wearable devices:

                  • Exercise trackers (Google Fit, Fitbit, etc.)
                  • Heart rate sensors (Samsung Heart Rate Sensor, Pulse Sensor, etc.)
                  • Sweat meters: to monitor blood sugar levels of diabetics
                  • Oximeters: to monitor the amount of oxygen carried in the blood

                  Wearable devices in healthcare offer the following benefits:

                  • Personalized healthcare experience: Medical devices help patients improve their health and give them a sense of ownership regarding personal healthcare management.
                  • Insurance pricing: Wearable devices provide insurers with insights that enable them to rate a patient’s risk for illness more accurately.
                  • Insurance incentives: Wearable devices allow patients to take preventive measures to improve their health. Such patients are more likely to obtain lower insurance premiums.
                  • Gamification opportunities: Fitness watches can help create competitive goals for users to achieve through diet, nutrition, and exercise.

                  Case Study: Read more about how Fingent helped create a fitness Regimen app for trainers.

                  5. Healthcare AI Investments Will Increase

                  By 2025, the healthcare AI-enabled tools market is expected to exceed $34 billion globally. This indicates that healthcare AI investments will peak soon as Artificial Intelligence is set to transform various segments in medicine.

                  AI-powered chatbots and virtual health assistants fulfill many roles in the healthcare industry, such as customer service representatives, diagnostic tools, or even therapists. Hence AI in healthcare is gaining immense popularity. According to a report published by MarketsandMarkets, the global healthcare chatbots market is estimated to reach $314.3 million by 2023.

                  Read more: 5 Leading Chatbot Use Cases Explained with Real-life Examples

                  Chatbots

                  That said, we can witness the real power of AI in diverse areas such as medical imaging, drug discovery, precision medicine, and genomics. For example, the first-ever drug designed by AI is showing some promise to help patients suffering from obsessive-compulsive disorder. The AI-made drug molecule, DSP-1181, is in clinical trials currently. Researchers and scientists expect that the use of AI will make drug development faster and more efficient.

                  Overall, AI is projected to bring USD 150 billion by 2026 in annual savings for the US healthcare economy. As start-ups are lapping up the opportunity, the number of active AI start-ups has increased 14 times since 2000.

                  Why Keep A Close Eye On These Healthcare Digitalization Trends

                  These five healthcare digitalization trends will spill over in the future as the industry will innovate and adapt to meet the patients’ demands. As a result, organizations that embrace healthcare digitalization will see dividends sooner.

                  Fingent top custom software development company, helps you navigate the digital healthcare space and adapt to the ‘Next Normal’ with our transformative experiences. Our custom healthcare software solutions have helped many of the leading healthcare providers worldwide. Contact us to learn more about how your healthcare organization or clinic can leverage healthcare digitalization effectively.

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                    About the Author

                    ...
                    Tony Joseph

                    Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                      Revolutionizing Home Improvement Business With 3D Web Configurator Technology

                      COVID-19 pandemic’s impact has ushered in a dramatic shift in the behavior and preference of customers. However, this shift was not restricted to customers alone. Social distancing and isolation protocols put industries like home improvement in a state of dilemma, as their business depends highly on showcasing products to customers in a physical space, preferably in-store. Almost overnight, businesses like interior designs and home decor had to adapt and adjust how they presented their products. Today, home improvement companies are increasingly relying on 3D web configuration technology to ensure that their customers gain personalized product experiences and can shop from the comfort of their quarantined couches.

                      Forbes reports that by replacing static 2D images with interactive 3D models, businesses have gained a 40% increase in online conversion rates and a 30% improvement in average sales prices. Moreover, they also managed to reduce online returns by 80%.

                      As a customer begins experiencing the ease, personalization, and speed of online shopping, there is no going back. Businesses can leverage this cemented habit when they use a 3D web configurator. In the world of e-commerce, 3D web configurators are already a breakthrough. Unquestionably, it is the need of the hour!

                      Like e-commerce, the home improvement industry is also a crucial beneficiary of 3D web configuration. This article discusses how the home improvement industry uses 3D web configurators to enhance customer engagement and accelerate business growth.

                      How the Home Improvement Industry is Utilizing 3D Web Configuration

                      According to Statista, the projected total home improvement sales in the United States will touch 510 billion USD by 2024. Such an exponential increase is only made possible by the power of 3D web configurators. From sofas to paints and bathroom essentials like faucets and sinks, there are various configurations available today.

                      3D visualization software can help customers project a 3D model of the product against the background of any room. This does not mean a customer must invest in special equipment. Instead, they can view using their phone camera.

                      For instance, if a customer wants to see how a beige wardrobe would appear in their bedroom, they can simply point the phone camera and project that wardrobe onto the background. Plus, a 3D configurator allows customers to customize the product before they click on the “purchase” tab. So it is no surprise that 3D visualization software can build your customer’s confidence in their purchase.

                      Read more: What are 3D Web Configurators? How do they Boost E-Commerce Sales and Drive Customer Satisfaction?

                      3D web configurators

                      3 Ways 3D Visualization Helps the Home Improvement Industry Thrive

                      3D visualization gives your customers an overall impression of their living room. It can provide an in-depth view of both real and surreal aspects. In other words, it will help you increase professional accuracy as you incorporate your customer’s requirements.

                      Here are the three advantages that 3D visualization can bring to the home improvement industry:

                      1. Color Match

                      Most people tend to research products online before buying. Besides, homeowners prefer to select their wall color from the comfort of their homes. An excellent 3D configurator case that can influence a consumer to move from the consideration stage to the purchase stage is Dulux. Using 3D visualization helped them to provide a better user experience across various channels and devices. In addition, it benefits both the customer and the consultant as they can pick and choose from all available colors.

                      The primary goal of 3D configuration is to help customers visualize how they can decorate their homes using various combinations. It generates accurate visualization of the selected paint on the walls and ceilings. Plus, it allows a shopper to import, tweak, process, view, and save the final visualization. This is an excellent feature for tradespeople and DIY renovation enthusiasts as they spruce up their homes.

                      2. Engaging Visualization

                      Home improvement businesses can use 3D configurators to educate customers about their products. It enables them to blur the lines between the consideration stage and point-of-sale decision-making. For example, 3D web configuration technology will let shoppers measure what size of furniture would look best in their living room. Once they decide on the size, the configurator could narrow it down to other furniture features and help customers make purchase decisions.

                      A 3D web configurator can do more than sell a product. It enables a business to be transparent and open about its products in detail. This assures the potential customer and increases decision-making comfort whether they commit to buying or not.

                      When customers cannot visit a store in person, they may want to inspect the purchase in detail. Having 4k zoom on your product page allows your visitors to scrutinize your products, feel the texture, and choose the right shade of color. This can be made easy when you add 360-degree images. Interactive 3D models can significantly improve your web session duration.

                      Typical case: Timothy Oulton

                      Timothy Oulton is a British handcrafted leather furniture brand. From 360-degree views to detail shots, it uses various 3D configuration features to create an engaging product page experience.

                      3. Interactive Imagery

                      With more people shopping online, having a 3D interactive website has become increasingly important. It can give your shoppers a degree of interactive imagery that photographs cannot render. You can achieve this by combining the background and the product to create an in-context image. Those combinations will help you convey a certain quality, tone, or mood that will influence a shopper’s perception of your product.

                      True, you can have multi-angled images, but you cannot rotate them. However, 3D product rendering enables immersive interaction between the customer and your product. Now, a shopper can rotate, enlarge, or shrink the product to view it from all directions. Such context enables shoppers to visualize how your product looks in a real-life setting.

                      Typical case: Neptune

                      A British interior design and lifestyle brand, Neptune, designs and creates furniture, lighting, and accessories for the entire home. They use context images to tell a story. Their product pages are filled with high-quality room scenes that highlight the beauty of their products.

                      Tangible Results of Implementing 3D Web Configurators

                      3D rendering is a distinctive way to present your home improvement products to your customers. It is less expensive in part because it can be used throughout the process of design and sale. Plus, it nudges them along in their buying decisions.

                      3D web configurators can help increase your customer engagement, boost online sales, and reduce returns. Thus, more businesses are likely to embrace the power of 3D configuration to ensure business continuity during the pandemic and beyond. So, yes, product visualization is the new reality of the future. But, are you ready for it? If your answer is yes, get in touch with us software development experts and help us give you a 3D view of your business’s success!

                      Stay up to date on what's new

                        About the Author

                        ...
                        Venkatesh Alagarsamy

                        With exceptional expertise in AR, VR, and MR, Venkatesh has worked in the conception, design, development, delivery, and implementation of solutions catering to the needs of industries like Automobile, Oil and Gas, Medical Simulation, Heavy industries, Mining, Archeology, Retail, Soft Skills Development, and Education. Venkatesh has vast experience in developing multiplayer solutions for leading large-scale sectors across the globe. When not working on projects, Venkatesh likes to keep himself updated on the latest technology advancements, because he believes that's what helps him provide top-notch solutions for his customers. Connect with Venkatesh via LinkedIn today, and know more about how your business can benefit from Extended Reality technologies!

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                          Streamlining SAP S/4HANA Migration with Selective Data Transition

                          Though the COVID-19 pandemic accelerates digital adoption among industries, the journey towards Intelligent Enterprise can be complex. Typically, this begins with establishing an intelligent core like SAP ERP. However, even migrating to a new system is more than just a simple upgrade for many companies. With several years of historical business data across complex system landscapes, companies will have to adopt a specific migration approach to SAP S/4HANA. A well-defined migration approach will help businesses ensure business continuity, embrace innovation, and stay relevant and competitive. This post will look at SAP S/4HANA Selective Data Transition Engagement and how this approach accelerates SAP S/4HANA migration.

                          Read more: Deploying SAP S/4HANA: Tools and Methodologies to Adopt

                          Two Popular SAP S/4HANA Migration Methods

                          There are two popular methods to manage SAP S/4HANA migration.

                          1. Greenfield migration

                          The first option is the Greenfield approach or a complete re-engineering (new implementation). However, the limitation of this approach is that you cannot migrate your historical data and so cannot take advantage of the latest intelligent features you need for your company’s historical data to work.

                          2. Brownfield migration

                          The second option is the Brownfield approach that allows migrating high volumes of historical data (system conversion). However, moving a vast amount of historical data could leave you with more data that could be non-compliant with data privacy laws. Also, this approach could leave you with a lot of irrelevant data in your newly configured system.

                          As both these options offer certain limitations, SAP formed a brand-new approach, the SAP S/4HANA Selective Data Transition Engagement, that makes your data migration to SAP S/4HANA a lot easier.

                          What is Selective Data Transition?

                          Selective Data Transition, also known as Hybrid Approach or Landscape Transformation, is an alternative to the New Implementation approach (Greenfield) or System Conversion approach (Brownfield). It allows you to consolidate several ERP systems to one central SAP S/4 HANA system. Selective Data Transition is vital for companies moving from an existing SAP ERP solution to SAP S/4HANA on-premise or SAP S/4 HANA cloud (private edition).

                          Just like an inland river delta flowing into the ocean, Selective Data Transition allows you to migrate only a relevant selection of your existing ERP data to SAP S/4 HANA. So, if you’re on SAP ECC planning for transition to SAP S/4HANA, then selective data transition is one of the best approaches to move to SAP S/4HANA.

                          Case Study: Thermo Pads partners with Fingent to migrate from ECC 6 to SAP S/4HANA. View Case Study

                          Business Benefits of Selective Data Transition Approach

                          • Selective data transition avoids business disruption when moving to SAP S/4HANA and enables you to go live according to your business needs. In general, this approach allows for a single go-live, moving several organizational units or roll-out in multiple phases, for example, by country.
                          • This approach enables you to migrate only your relevant historical data and retain a consistent process chain while leaving behind obsolete data, for example, outdated company codes.
                          • Selective data transition helps you define your speed and combine single projects such as a new go-live implementation, finance management, etc. while moving to SAP S/4HANA in a single step or a phased approach.
                          • With SAP S/4 HANA, you can introduce new business processes and manage your historical data while protecting good practices and previous investments.
                          • The near-zero downtime approach restricts the technical downtime to just a few hours.
                          • Selective data transition can help change your landscape by either splitting or consolidating existing systems.

                          Read more: 7 Tips to Ensure a Seamless Transition to SAP S/4HANA

                          Customize Your Selective Data Transition Approach with Fingent

                          Selective Data Transition Engagement is a great way to balance between redesign and reuse. It can happen across various scenarios for companies of different sizes to support a smooth transition to SAP S/4HANA. This approach provides a suitable IT landscape for every company’s unique needs. Selective data transition goes beyond the standard implementation as it offers several options for customers to choose from, based on their current landscapes and future needs.

                          You can work with Fingent and define the appropriate structural changes that need to be considered during data migration, along with any business processes that may need to be modified or redesigned. Our tailored approach has helped many of our customers to increase their flexibility to adapt data and processes in just one step.

                          Read more: SAP S/4HANA journey: 8 ways C-level leaders and executives can derive business value 

                          SAP S/4HANA

                          With Selective Data Transition Engagement, companies can even take advantage of select innovation and modify their business processes to facilitate the use of the latest tools and functionality without the need to start from scratch.Companies having mature SAP landscapes can clean up their environments while retaining those investments that matter most and lower their transitions by bypassing preparation projects.

                          Selective data transition can even help split some of your projects between the cloud and on-premise. It also allows you to restructure and consolidate your environments as you want. But, most importantly, this approach helps you save time by combining all tasks in just one step.

                          Read more: 6 capabilities of SAP S/4HANA that will help you become an intelligent enterprise 

                          SAP S/4HANA

                          So, if you are interested in learning how the SAP S/4HANA Selective Data Transition Engagement can help your organization accomplish successful migration, don’t hesitate to contact Fingent. We are an SAP Silver Partner and have the expertise in this area to expedite your intelligent enterprise journey.

                          Stay up to date on what's new

                            About the Author

                            ...
                            Ashok Kumar

                            Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

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                              A comprehensive guide to web application development in 2021

                               

                               

                              Introduction

                              A decade ago, web pages were mostly static, with a few images and videos thrown in here and there. In 2005, however, thanks to Ajax, it made it possible to create better, faster, and more interactive web applications.

                              In 2021, though web application development has reached its peak of fame, web apps have become so common that they often go unnoticed. With a reputed web application development partner like Fingent, you can develop intuitive and custom web applications that simplify your day-to-day operations.

                              Read more: Fingent Ranked as India’s Top Software Developer for 2021  

                              top software developer

                              Web apps help integrate the tailored experience of native apps with easy access on a website browser from any device. LinkedIn, Basecamp, MailChimp, or even Facebook, all have web apps that provide immersive and tailored experiences like the native apps directly from the browser. That is why web application development is gaining a lot of popularity in almost all industries, including banking, eCommerce, education, healthcare, and more.

                              What is a Web Application?

                              Also known as a web app, a web application is nothing but a computer program that uses a web browser to perform a specific function. Contact forms, for example, are web apps present on many websites.

                              As a web application is a client-server program, it has a client-side and a server-side. Here, the client refers to the program the individual uses to run the application. It is a part of the client-server environment where many computers share data. A typical example of a web application is the database. Here, the user enters data through the client-side (front-end), while the server-side (back-end) of the application stores and processes the information.

                              Both enterprises and individuals develop web applications to fulfill different purposes.

                               

                              Case Study: How we built Ambit AI, a light-touch AI-powered web application for processing workers’ compensation claims. Download Now!

                               

                              What is Web Application Development?

                              Web application development refers to the process of using client-side and server-side programming to develop an application that is made accessible over the web browser.

                              In the initial phase of the web application development process, the developer tries to find a solution to a specific problem and then designs the web app by choosing the appropriate development framework. Later, the developer tests and deploys the web app.

                              Read more: The 101 Guide to Web Application Development 

                              Web Apps vs. Mobile Apps

                              While web apps and mobile apps are similar in many ways, both are different in many ways.

                              Mobile apps are made exclusively for mobile gadgets and are suitable for Android, iOS, and Cross-platform operating systems. Usually, mobile apps are mobile-first, meaning they work effectively on smartphones, tablets, or other handheld mobile devices. Most mobile apps work offline too. Examples include Google Maps, Amazon Kindle, Uber, etc. On the other hand, web apps function only when you have internet connectivity. A web app functions in real-time in a web browser with CPU resources. As long as you have adequate internal storage, you can download a mobile app from an app store or play store.

                              Read more: How are Mobile Apps Different from Websites  

                              web app Blog cover

                              Types of Web Applications

                              Typically, web applications are classified into three categories based on the tools and technologies it uses.

                              1. Client-side web application

                              Client-side refers to everything the user sees at the end-user side, such as text, images, videos, forms, and the other UI. Client-side web applications are written using HTML, CSS, and JavaScript, and they work in a web browser. Angular js, Vue js, Ember js, Backbone js, Node js, etc., are some of the popular JavaScript libraries used for front-end development.

                              You can consider client-side web app building when you don’t need to preserve the user information for more than one session. It is perfect for easy games or image editors. Google Earth is a leading example of a client-side web application.

                              2. Server-side web application

                              These are web apps that can be coded in several programming languages such as Python, C+, Ruby, PHP, etc. If you develop an app with just the server-side, then the outcome of any changes in the form submission, sections, and data updates will create a new HTML file and cause the web page to reload.

                              Server-side programming is beneficial if you want your web application to deliver information tailored for individual users. For instance, e-commerce applications like Amazon use server-side programming to create product search results, offer product suggestions based on past buying habits, enhance user experience, and simplify the purchasing process.

                              3. Single-page web application

                              Single-page applications are designed to work in a browser and do not require reloading while in use. Most of our daily apps, such as Facebook, Twitter, Google Drive, Gmail, etc., are single-page apps. Single-page web applications offer an unmatched user experience as the user doesn’t have to wait for page reloads. Single-page applications are highly responsive to user queries as they do not depend heavily on client-server communication.

                              Read more: A Detailed Guide to Types of Software Applications  

                              types of software

                              Technology Stacks for Web Application Development

                              The following web development technologies enable you to create a high-performing, fast, and advanced web application.

                              1. Database technologies

                              Due to its simplicity and multifunctionality, MySQL is one of the most preferred databases utilized for web application development. Other popular database technologies include Oracle Database, PostgreSQL, Microsoft SQL Server, Microsoft Access, MongoDB, and RavenDB.

                              2. Front-end technologies

                              To develop the client-side of an app that the users interact with, you can choose highly efficient front-end JavaScript frameworks such as:

                              • React JS: This is a robust and most widely used JS framework for developing large-scale and complex dynamic web apps.
                              • Angular JS: A popular front-end framework by Google, Angular JS is suitable for building dynamic web apps, using HTML for static web pages.
                              • Vue JS: Fairly new, this JS framework does wonders for applications. Vue JS provides an ecosystem of assisting libraries and an accessible primary library for applying huge complex page apps.
                              • Backbone JS: This lightweight JS library has a RESTful JSON interface that follows the MVC (Model-View-Controller) application design standard. Backbone JS helps develop and structure the client-side applications that run in a web browser.
                              • Node JS: It is a cross-platform, open-source JS runtime that runs on the V8 engine and is designed to build scalable network applications.
                              • Ember JS: It is an open-source JS framework ideal for developing single-page applications.

                              The above list features only some of the leading JavaScript frameworks used for client-side programming.

                              3. Backend Technology

                              Frameworks such as Go, Ruby, Java, Django & Python are some of the most powerful back-end development technologies.

                              • Ruby: Ruby is an open-source, general-purpose, object-oriented programming language used to build highly secure and fast web applications.
                              • Java: A multi-purpose programming language, Java is leveraged for Android app development, desktop apps, and web app development. Java offers excellent security and stability.
                              • Django & Python – Python is flexible, advanced, and has a low learning curve. This programming language covers back-end web development. Python, along with its framework Django, can meet back-end development tasks efficiently.
                              • Go: Designed by Google’s developers, Go is an open-source programming language that is fast and statistically compiled. It helps build simple, reliable, and concurrent web applications.

                              Read more: Top 6 Stacks That Reign Software Development in 2020  

                              Benefits of Web Application Development

                              • Speed and cost: Web application development is faster and more economical than building native apps. If your primary goal is to accelerate time-to-market, then web application development is the best choice.
                              • Cross-platform capabilities: Web applications can be programmed to run on any operating system. Due to their cross-platform capabilities, web applications can adapt well to Android, iOS, Mac OS, and Windows phones. Device responsiveness of web applications helps you get rid of OS dependencies.
                              • Browser compatibility: A web application runs on the device’s browser using an accessible URL. Modern web applications are compatible with all browsers, such as Google Chrome, Internet Explorer, Firefox, and Bing. So, you don’t have to face software compatibility challenges.
                              • No downloads needed: Web apps don’t need to be downloaded from app stores such as Apple’s App Store or Google Play. This helps save money since having a direct link through a web app is free.
                              • Easy to update: Updating web applications is easy, as only the server(s) would require upgrades.
                              • Cut operating costs: Web application development is a great way to cut operating costs. You can eliminate unnecessary expenses such as hardware purchases, frequent device updates, and maintenance of numerous systems.
                              • Custom web applications: Custom web application development offers several benefits as you can tailor the features for the users. These applications are easily accessible via browsers with a stable internet connection. Custom web apps help cut unnecessary expenses and save time as you only need to develop the required features.

                              Read more: Custom Software Development is The Ideal Way to Build Business Apps in 2021  

                              Custom software

                              A custom web app can significantly improve your business traction, brand awareness, communicate your brand ideology and help you gain a competitive edge in the chosen target market.

                              Web Application Development Process

                              Here is an overview of the steps we follow at Fingent for developing web applications.

                              1. Conceptualize

                              The first step is to define the problem you want to solve with a web application and collect all the relevant information needed for app development. A well-defined problem will give an excellent head-start to the project and help you identify the best solution. Next, clarify the purpose as well as the end goals of the application.

                              Ask these questions during the planning phase:

                              • What app do you want to build?
                              • What features and functions should it include?
                              • What is the audience of your product?

                              2. Design and build

                              The designing phase involves creating a wireframe for communicating the solution to target users. Then, the developers can consider designing elements that will provide an enjoyable user experience to the target audience.

                              Post-design, the next step is to build (develop) the application. The following steps will happen in this phase.

                              • To create a database for storage, the developers need to determine what data and data types are required for the application to perform well.
                              • Based on the elements approved by the users during the wireframing process, developers will create the front-end application. For this, the developers need to identify the best frameworks for front-end development.
                              • Developers will create interaction between the user and the server.
                              • Developers can either code from scratch or use front-end and back-end frameworks to develop the web app.
                              • Based on the application type, that is, client-side/ server-side/ single-page, programming is done.

                              3. Test and implement

                              Whether it is an automated or manual web application, testing for the web application is an ongoing process throughout the software development lifecycle.

                              • The Testing (QA) team will have to test the app for usability, compatibility, functionality, security, and performance to eliminate bugs and ensure that the application works without any glitches.
                              • Testing also helps identify any possible improvements and upgrades to make in the future.
                              • Once the testing is completed, you can finally implement the application in your company or customers.
                              • When using it for your company, you will have to train your employees to use the app productively (if the app requires training).
                              • For customers, you will have to create a communication strategy and decide on the appropriate timing to launch the application in the market.

                              At Fingent, we help you perform all the mandatory software and usability testing to ensure that your web app functions seamlessly. We also provide training and support to use the apps effectively.

                              4. Hosting and Maintenance

                              You must buy a domain and choose a hosting provider to create a server location for the app. We help you choose shared hosting, dedicated hosting, or cloud hosting based on your requirements.

                              We also help you maintain the web application. Some of our application maintenance services include:

                              • Ongoing QA testing
                              • Bug fixes and improvements
                              • Addressing changes and adding features based on user feedback
                              • Providing regular updates and technical support

                              Read more: Cloud Service Models SaaS, PaaS, IaaS: Choose the Right One for Your Business  

                              Web Application Development Validation & Deployment

                              Once your web app is developed and ready to be launched, remember it must be tested to ensure that the app functions correctly before its deployment. Bug fixing alone is not sufficient. Testing is vital to web application development.

                              We perform standard web application testing, such as:

                              • Usability Testing
                              • Performance Testing
                              • Application Security Testing
                              • Quality Assurance Testing and Bug Fixing
                              • Browser Compatibility Testing
                              • Responsiveness Testing (Responsive Web Design)

                              After completing the quality assurance process, your web app is ready for launch. You can use GitHub, Beanstalk App, and Bitbucket App to deploy the web app to your servers. Any new features, changes, and improvements to the deployed application are implemented according to the user’s feedback.

                              With over a decade of experience in web application development, Fingent helps you cover all these processes.

                              Read more: Offshoring Software Development: Here’s All You Need to Know  

                              Offshoring software development

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                                About the Author

                                ...
                                Vinod Saratchandran

                                Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

                                Talk To Our Experts

                                  Progressive Web Apps: New Cutting-Edge Trend in Web Development

                                  Speed and convenience have become crucial in keeping online shoppers engaged. Progressive Web Apps development is a solution that allows the shopper to enjoy an app-like experience via a website (using web browsers). Users can install the PWA application from the browser window and access it just like a native app. In addition, progressive web apps improve the quality of your web applications, making them reliable, fast, and engaging.

                                  Are you considering PWA for your business growth? Is it worth exploring this option? This blog will help you take a closer look at why Progressive Web Apps are turning to be the new cutting-edge trend in web development.

                                  What is a Progressive Web App?

                                  Frances Berriman and Alex Russel coined the buzzword “Progressive Web Apps” in 2015. To date, PWA has been a big player in this mobile-first world. Progressive Web Apps (PWA) have caused digital marketers to rethink how they design and deliver sites.

                                  Progressive Web Apps can deliver a blazingly fast and slick app-like shopping experience to the end-user. It combines the best of two worlds: your website and the native application. It can be called a hybrid app as users can now browse your website on their mobile. Besides, PWA promises to solve two vital issues:

                                  1. Performance and usability
                                  2. Mobile-web conversion rates

                                  Read more: Native Apps vs. Web Apps: Choosing the Best for Your Brand

                                  Native vs web app

                                  Business Benefits of Progressive Web Apps

                                  Several companies that focused their efforts on PWAs instead of having a separate native app have experienced increased conversions. A best case in point is the world’s largest online B2B trading platform, Alibaba.com. Alibaba.com increased its conversion rate by 76% across browsers after upgrading its website to PWA.

                                  Here’s how your business can benefit from PWA:

                                  1. High-performance rate

                                  Response time is crucial for audience engagement and better conversion rates. PWA responds quickly as the browser uses caching to save the elements of the layout that are repeated in the template. This improves the speed of downloads and reduces page load time. Subsequently, better performance leads to a better user experience, which in turn increases customer retention rates.

                                  2. Ease of use across multiple devices

                                  Progressive Web Apps are built with a responsive layout in mind for an improved user experience. A responsive design will fit into any size of the screen with ease. In other words, PWA will adjust the experience as per the device screen size. You can further improve the user experience with a PWA manifest file that controls the full-screen view.

                                  3. Seamless browsing experience

                                  A traditional website is virtually useless without a stable internet connection, but not a Progressive Web App. PWA can be easily viewed offline as service workers automatically cache important application features and information from the user’s last online access. This way, the user can access it without any network. Plus, you can add a brand logo, product descriptions, and few advanced features to your offline page.

                                  This is an additional incentive for shoppers to choose businesses with a Progressive Web App over those that use native apps. Such a seamless browsing experience rewards you with better engagement rates and customer retention.

                                  4. Resembles native-built applications

                                  PWAs can be designed to look and behave like native apps, or they can be designed to let users know they are browsing the Progressive Web App. Regardless of the developer’s choice, it can contain a complete set of traditional app functionalities with database access. The best part is that you can seamlessly integrate the application into an existing website or an app.

                                  Watch Video: Fingent software development experts can help you choose the right mobile app development approach by evaluating your requirements.

                                  5. No installation is needed

                                  Shoppers can download your app directly onto their devices. Once downloaded, it gets its own icon on the screen, just like a traditional mobile application. This will avoid the slow and complex installation process, improve user experience, and reduce user abandonment.

                                  Here is another way it can benefit you: users can easily access the PWA via a URL. In other words, a user can easily share this link with a friend contributing to increased leads.

                                  6. No manual updates are required

                                  Native apps must be updated periodically through mobile internet or a WIFI connection. Such updates can consume large amounts of data, which may be costly for some users. Fortunately, Progressive Web App updates are performed “on-use,” much like how a website is updated.

                                  7. Low development cost

                                  Developing a mobile app can be a costly process, especially for small businesses and startups. Thankfully, PWA development is much cheaper than traditional app development but provides a better option for companies to generate a positive ROI.

                                  Read more: Mobile app development: 4 tips to consider 

                                  Mobile app development

                                  8. Wide range of features

                                  The most prominent feature of PWA is push notifications. Publishers and developers can use this feature to implement creative advertising solutions. As the push notifications appear on a shopper’s device screen, it is read more often than emails or updates on social media. This can lead to valuable brand awareness and promote products or services.

                                  9. Improved app and data security

                                  Security has been a concern for both users and developers. According to new standards of web design, all customer information must be moved to HTTPS. So it is highly convenient to launch Progressive Web App within a safe environment. Moreover, it builds customer confidence in the security of their personal information as they enter sensitive data into your PWA.

                                  10. Low data and low storage

                                  Data is costly in some developing nations. That is why it is a bonus that Progressive Web App consumes only a fraction of data usage compared to native apps. Moreover, it does not take up significant storage space on devices, so users are more inclined to use a lighter app on their smartphones. Also, it contributes to better performance.

                                  Read more: Building a Business Mobile App in 2021? Here’s What You Need to Know 

                                  Mobile App

                                  Progress with Progressive Web Apps

                                  Progressive Web Apps are the future of web-hosted apps as they can overcome the inherent limitations of web performance and insufficient or unavailable internet connections. Since PWAs can run on any modern platform, soon they will overtake truly native apps. Yes, PWAs have the potential to change the way the web works. However, Progressive Web Apps will not replace websites and mobile apps altogether. It is still in its infancy. To know which option is best for your business, have a chat with the technology experts at Fingent.

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                                    About the Author

                                    ...
                                    Sreejith

                                    I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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                                      Custom patient engagement platforms improve caregiver-patient interactions today. Here’s how. 

                                      With the COVID-19 pandemic restricting face-to-face engagement, patients have started using telehealth (telemedicine) technology and other digital channels to receive healthcare services. The growth of digital healthcare will increase the demand for healthcare technologies in the future. 81% of people (patients) want healthcare providers to know them individually and deliver more personalized and meaningful experiences.

                                      While support programs like teleconsulting do not replace the physical presence of healthcare providers, they offer valued information, which is the need of the hour. With stay-at-home mandates, social distancing, and lockdowns, telemedicine is the vital care model that boosts patient engagement today. Personalized patient engagement fosters trust among patients and ensures continuity of care. So, in times of pandemic and beyond, patient engagement platforms will play a crucial role.

                                      Read more: 5 ways to optimize the revenue of your medical practice and clinical processes 

                                      Medical Practice

                                      Patient engagement and its growing significance

                                      In simple terms, patient engagement is a concept where patients are actively involved and considered important decision-makers in their care.

                                      Engaged patients are:

                                      • Informed- as they understand their health status and the treatment.
                                      • Empowered- as they believe they can change their health outcomes.
                                      • Heard- as they can communicate with their providers better and participate in shared decision-making.

                                      What is a patient engagement platform (PEP)?

                                      A patient engagement platform is an application that enables patients to interact with healthcare providers via their mobile device, tablet, or computer. The patient engagement platform keeps the patients involved beyond the four walls of the hospital.

                                      When implemented effectively, patient engagement platforms can help streamline access to medical records, provide appointment reminders, enable self-scheduling for patients, and deliver patient education or awareness.

                                      How do patient engagement platforms help?

                                      Patient engagement platforms (PEPs) can help automate the following processes.

                                      • Send reminders to patients regarding their postoperative treatment protocols
                                      • Allow patients to update mobility reports and pain score
                                      • Deliver educational content
                                      • Manage images of wounds
                                      • Record and monitor health vitals like BP, FBS, BMI, etc.

                                      Read more: 7 major impacts of technology in healthcare

                                      healthcare

                                      What are the benefits of a patient engagement platform?

                                      1. Ease the patient engagement process

                                      A customized patient engagement platform helps improve your patient experience by assisting them in scheduling medical appointments. It can also help notify patients about their next visit to the clinic, or when they need to check their health vitals, or when their current medication course will be over. In addition, caregivers can use the patient engagement platform to track a patient’s medical history and use the data to channelize treatment plans when the patient pays a second visit.

                                      2. Enable caregivers to focus on core competencies

                                      With a patient engagement platform in place, patients can fill in medical forms, electronically scan their insurance cards, and consent from their mobiles, laptops, or computers. It will allow healthcare providers to focus on their core competencies and saves patients from standing in queues or long wait times. In addition, it can expedite the care delivery process during an emergency.

                                      Case Study: Fingent partnered with Casenet’s Advanced Solutions Group to develop TruCare Insights as a reliable population health management platform. Download Now!

                                      3. Empower care providers to make informed decisions

                                      Healthcare organizations can use information like satisfaction scores, online appointments, wait times, and ROI to make informed decisions related to staffing and identify opportunities for improvement. Custom patient engagement platforms allow clinicians to track all this information effectively. It goes a long way in supporting clinical decision-making.

                                      4. Optimize healthcare throughput

                                      Patient engagement platforms allow online registration that ensures patients have less waiting time in the clinic. It enables healthcare providers to attend to more patients in a given time and improve data accuracy and demographics. In addition, patient engagement platforms spare medical professionals from time-consuming and manual data management processes so that they get time to receive advanced medical training. Nurses, physicians, administrators, and other hospital staff members can streamline their communication, increase staff satisfaction, and utilize data analytics to make strategic decisions.

                                      Benefits to the patients:

                                      • Patients are aware of the next steps, such as diet plans, exercises, medication plans, or next clinical visit
                                      • Consistent and transparent care will be available 24/7
                                      • Augmented patient engagement and experience
                                      • Improved communication lowers preoperative stress and anxiety

                                      Case Study: How did a data analytics solution help NHS gain financial, clinical, and geographical insights to improve visibility over their KPIs? Read Now

                                      What to look for in a custom patient engagement platform?

                                      Given the changes in patient behavior, expectations, and changing healthcare landscape, healthcare providers will have to ramp up patient engagement strategies and implement the latest engagement technologies. Patient engagement platforms must enable providers to determine the best ways to deploy their expertise and services to their patients.

                                      Read more: Digital tools reshaping the healthcare industry

                                      So, make sure the patient engagement platform has the following capabilities.

                                      1. EMR integration

                                      The patient engagement platform should integrate with Electronic Medical Records (EMR). For example, the platform should receive data from the EMR, such as a referral or recall, and revert to the EMR.

                                      2. Sentiment analysis

                                      The main aim of patient engagement is to understand patients on a deeper, emotional level. So, it is crucial to leverage sentiment analysis technology. This will enable providers to recognize when a patient is happy or frustrated and respond accordingly.

                                      3. Real-time and interactive patient communication

                                      The platform must encourage bidirectional communication, specifically text-based messaging. In short, patients must be able to communicate with their health system easily.

                                      4. Chatbot functionality and keyword actions

                                      The use of chatbots and keywords in patient engagement platforms is trending. It helps reduce human intervention. So, the patient engagement platform should allow for automated responses to common questions such as “where are you located?” The platform must also enable keywords to trigger automation, such as scheduling a ride for patients who need a lift.

                                      Read more: 5 leading chatbot use cases explained with real-life examples

                                      Chatbots

                                      5. Patient on-boarding

                                      The platform should drive patients to the patient portal and help them register quickly and conveniently to get medical support on time.

                                      6. Integration with other vendors

                                      A single app can’t solve it all. It is just not feasible and is also not in your patient’s best interests. Make sure that your patient engagement platform integrates seamlessly with your other vendors. For example, the platform can offer billing features or even integrate with medical billing software, medical invoice management software, etc.

                                      7. Boost employee adoption

                                      Your staff must like and accept the patient engagement platform. If they don’t appreciate the new technology, it won’t fulfill its potential. In addition, you must ensure that the patient engagement platform enjoys enterprise-wide adoption and has a user-friendly UX and UI.

                                      8. Offer multilingual support

                                      As not all patients speak English, you will have to ensure that the platform supports different languages used or spoken widely by your patients.

                                      Read more: 5 essentials to an effective healthcare application 

                                      Why should you adopt a custom patient engagement platform?

                                      A custom patient engagement platform is specifically developed for your organization to cover your unique healthcare requirements and cater to your internal processes.

                                      As such a platform is built from scratch, it gives you the freedom of choice for technology. Additionally, you can easily integrate this platform with third-party systems because you get to control the code entirely. Also, you will have full ownership of the final product and customize the software according to any relevant changes in your organization.

                                      Benefits of a custom patient engagement platform

                                      • High scalability
                                      • Seamless integration to your existing infrastructure
                                      • Enables integration with any new services you are willing to include in your medical practice
                                      • Freedom to choose the technology
                                      • Gain full ownership of the resulting solution

                                      Custom patient engagement platform is best suited for medical practices that:

                                      • Offer a wide range of services
                                      • Plan to expand in size and services
                                      • Have rigid workflows that are difficult to adapt
                                      • Want to integrate the new solution with the existing system

                                      Read more: The application and impact of information technology in healthcare

                                      Healthcare

                                      Develop your custom patient engagement platform with Fingent

                                      At Fingent, we have the expertise and work closely with you to build a custom patient engagement platform to suit your business needs. Our software development experts help you select the best web development frameworks, database and backend technologies, data visualization formats, and leading front-end technologies to develop your patient engagement platform or any medical software that you would require.

                                      Fingent helps you develop healthcare application platforms tailored to your needs, with top features like appointment scheduling, medical billing, patient feedback management, payment processing, chatbot, and fundamental to in-depth analytics. To know more, please get in touch with us.

                                      Stay up to date on what's new

                                        About the Author

                                        ...
                                        Vinod Saratchandran

                                        Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

                                        Talk To Our Experts

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