Why is SAP the Go-to Solution for Managing Your Complex Business Functions

SAP is a powerful ERP solution for all kinds of enterprises and their subsidiaries. From streamlining and automating to standardizing your business, SAP for business performs numerous functions and accelerates business growth.

Systems, Applications & Products in Data Processing or SAP is one of the world’s leading ERP (Enterprise Resource Planning ) software. The software consists of several integrated modules that cover virtually every aspect of modern business management. Fingent, being an SAP Silver Partner, helps you realize the full potential of the wide-ranging SAP solutions that can maximize your business performance and boost profitability.

How does SAP help businesses?

Most of the traditional business models have decentralized data management, with each department storing its operational data in the individual database(s). Decentralized data storage makes it difficult for employees from different departments to access each other’s information needed to complete their tasks. Moreover, duplication of data across the departments leads to data errors and increases IT storage costs.

SAP software centralizes data management and provides multiple business functions with a single source of the truth. This enables companies to manage complex business processes efficiently, allow easy access to employees of different departments, and gain real-time insights across the organization. It helps businesses improve operational efficiency, increase productivity, boost customer experience, and eventually increase profits.

SAP for business

SAP for business offers solutions across different areas such as:

  • ERP and Finance
  • CRM and Customer Experience
  • Network and Spend Management
  • Supply Chain Management
  • HR and People Engagement
  • Business Technology Platform
  • Digital Transformation
  • Digital Supply Chain
  • Small and Midsize Enterprises
  • Experience Management
  • Industry Solutions
  • Industry 4.0
  • Intelligent Enterprise Solutions
  • Cloud solutions

SAP for business maximizes business performance by giving companies step-by-step guidance to set up their tech infrastructure. 

Here’s how.

1. Wide-ranging experience

From government financial institutions to small businesses, SAP provides tech solutions to everyone. We extend our support, right from identifying your requirements to implementing and testing your SAP solutions to maintaining them once they are in place.

Read more: Why partner with an SAP AMS provider like Fingent

2. Efficiency improvement

In the past, companies were forced to repeat tasks day in and day out. Thanks to technology! The situation has changed today. Technology has provided companies with more innovative ways of doing repetitive manual tasks. From collecting large amounts of data to filling the databases, SAP offers an efficient and faster way of doing things. 

Enter SAP IRPA. This Intelligent Robotic Process Automation suite accelerates your move towards Intelligent Enterprise. With SAP IRPA, you can redirect your resources to high-value functions.

Read more: Top 7 Business Benefits of Adopting SAP Intelligent Robotic Process Automation

SAP Intelligent Robotic Process Automation

Additionally, SAP provides several options to streamline different business processes and improve efficiency throughout your organization, such as SAP S/4HANA, SAP Analytics Cloud, SAP Fiori, etc.

3. Affordability and scalability

Small businesses and start-ups face the challenge of ensuring that their technology infrastructure is scalable. It means you will have to accommodate the growth in every aspect of your business. You will have to consider fitting more data, equipment, and employees. For this, you will need a system that can accommodate growth easily without the need to make changes from the grassroots level. That is where the SAP system comes into the picture. It is designed to scale up smoothly according to your business requirements post the initial implementation.

SAP for business ensures that you never invest in resources that you don’t need and instead try to derive the most out of your IT budget. 

Read more: SAP Preconfigured Solutions Boost Efficiency Among Industries

4. Enhanced predictability

As a business leader or owner, you must have access to the most accurate information related to your business so that you can plan well for your business. As SAP ERP solutions are designed to provide you with options in generating company forecasts, you can easily access the real-time facts and figures stored in the SAP system.

You can use the data, facts, and figures saved in the SAP system to prepare realistic forecasts of your business and make informed decisions.

Read more: Empowering CFOs to Derive Crucial Insights and Implement Strategic Decisions with Confidence  

5. Flexible solutions

SAP helps you achieve significant flexibility in adapting to changes in the market dynamics. Your business must adapt its functions to the changes in the market dynamics if you want your company to grow and expand.

It is well-known that user perspectives change over time, regardless of the industry. Hence, it is crucial to attain enough flexibility and provide what your target audience demands. SAP-enabled company structure will help you adapt to the changing market dynamics and cater to the industry demands.

Read more: How Organizations can Gain a Competitive Edge by Implementing Digital Core ERP

Digital core ERP

6. Smarter data management

Organizing data is one of the most crucial features of the SAP ERP system. Businesses need to store data in such a way that it could be accessed quickly and securely when required.

If you have multiple sources to feed information to your company, SAP helps you gather all the distributed data in one place and keep it organized.

With SAP, you can collect all the information in one place and keep it organized. For example, you can integrate your CRM with the SAP framework and keep all your customer-related information centralized. Fingent offers SAP HCI (HANA Cloud Integration) and PI (Process Integration) capabilities to integrate multiple independent systems/ applications required to run your business processes.

Read more: Create Intelligent Organizations with SAP Model Company

7. Improved compliance

SAP ERP offers the unique ability to track company regulations. Using SAP for business ensures that all operations comply with your company policies and the geographical regulations in the regions where you trade. The system will reject any exceptions automatically or set off an alert to notify you on time.

SAP helps you implement active cooperation among all your company departments and employees.

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8. Cost and time savings

SAP will serve as the single source of data for all your company needs. When your employees access more accurate and up-to-date information from a single location, it will automatically reduce your organization’s operational complexities and expenses. Also, regardless of where your employees are working from, connecting to your company’s network will give them access to the centralized SAP system for trusted information, thereby saving a lot of time.

9. Streamlined communication

Whether it is marketing communication or company-specific communication, you can integrate SAP ERP to create compelling modes of communication. For example, you can create a more robust reputation management structure and focus on marketing strategies that help generate higher ROI.

Additionally, you can use flip books or online catalogs to create content that drives traction. If you are looking for business presentations for marketing or a professional portfolio, SAP can help you achieve a great level of finesse.

Read more: SAP Focused Industry Templates & Automation Solutions

To sum up,

Apart from the benefits mentioned earlier, there are many more ways that SAP for business can add a touch of sheer magic to your business endeavors and maximize your business performance to a significant level.

At Fingent top custom software development company, we provide SAP implementation and customization services that will help businesses phase out old infrastructure, upgrade to the new systems efficiently, and save money. If you are ready to get your business on to this revolutionary business suite, get in touch with us

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    About the Author

    ...
    Ashok Kumar

    Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

    Talk To Our Experts

      Being an Official Partner of Odoo, Fingent has always catered to the needs of various customers and streamlined their operations, thus saving their costs, time, and resources. In this post, you will see how Odoo ERP implementation helps retail management.

      Odoo ERP: A Highly Customizable Cloud-based Platform for Retailers!

      The retail industry is one of the primary beneficiaries of digital transformation. In 2010, eCommerce accounted for only 5-6% of the aggregate retail sales in the US. The industry has witnessed phenomenal growth over the past decade with the development and adoption of retail technology, ERPs, eCommerce applications, custom retail solutions, and stiff market competition. At present, online retail sales in the US account for 21% of the total retail purchases. Isn’t that mind-blowing?

      The paradigm shift from the traditional operating landscape to a digital world presents both opportunities and challenges. Many people look for products online, make buying decisions based on social media reviews, and order products to be delivered home. They even use the internet to search local shops, order online and collect from nearby stores (click & collect) or find retailers that offer discounts in their area. The message is clear: physical/ in-store retailing also needs to pace up with the change.  

      To overcome the challenges in managing physical and digital selling, retailers need to adopt a modern enterprise resource planning (ERP) system.

      Read more: 5 Reasons to Integrate Your E-commerce Application with Odoo ERP

      Odoo ERP

      Today, ERP is extensively used to simplify and automate customer relationship management, project management, accounting, compliance, inventory, and supply chain operations. ERP is a reliable investment for business owners as they can control and monitor their operations, get reports, and gain insights on consumer behavior and market situations.  

      Odoo ERP for Retail Management

      ERP software allows integrating the core processes to run a company in one place, such as finance, manufacturing, HR, supply chain, inventory, procurement, tracking, transactions, etc. It also integrates all the data and related business processes of an organization. 

      Odoo ERP is a popular, open-source, cloud-based business management software that helps manage various business needs such as manufacturing, finance, inventory, point of sale (POS), eCommerce, purchase, logistics, etc. Odoo is an intelligent ERP system that allows retailers to integrate their whole data and all the processes associated with the retail industry. For retailers, Odoo is a perfect choice that increases profit and enhances productivity as it provides comprehensive solutions that can seamlessly integrate with eCommerce.

      Read more: 5 signs which imply that your business needs Odoo ERP

      Odoo ERP

      How Odoo ERP Benefits Retail Management

      Following are the significant benefits of using Odoo ERP in retail:

      1. One-step checkout 

      In online shopping apps, the checkout stage tends to have several processes spread across different web pages. This can put off some customers who don’t want to spend their time navigating through each. Odoo eliminates these multiple processes by offering a one-step checkout that is fast, convenient, and intuitive. It has the potential to reduce checkout abandonment and thereby increase sales.

      2. Craft stunning product pages

      For eCommerce websites, high-quality product pages are crucial to gain maximum traction. Long descriptions with dull-looking pages are outdated. Odoo ERP lets you build beautiful and stunning product pages with a simple drag and drop feature. You can also customize your online store’s look, layout, color, and theme with Odoo and make last-minute changes to meet the demands and expectations of your clients. You can also make changes and enhancements at regular intervals to add more features to your store. Make sure that your digital store is mobile responsive to be compatible with the changes and new features.

      3. Payment module integration

      Having different payment options can enhance the customer experience. With Odoo’s plugins and extensions, retailers can integrate and customize various modules like wallets, cryptocurrencies, credit and debit cards, and UPI. It also supports PayPal, PayUMoney, Buckaroo, Sips, Stripe, Ingenico, Adyen, and Authorize.net.

      4. Sales, purchase, and finance management

      Odoo offers non-retail and retail companies different sales management processes. Odoo has a Point of Sale (POS) module, which is integrated with the sales and inventory module. This module helps retailers track stock and commodities in real-time. The module also allows for the use of biometric devices to log in and out. It’s compatible with any hardware and doesn’t require installation. What’s more, the POS remains operational even when offline.

      Read more: How Odoo ERP Simplifies Sales Management in Your Organization

      Odoo ERP

      5. Inventory management

      It’s a known fact that inventory management in a volatile and dynamic consumer goods market is an arduous task for many retailers. With several issues such as excess inventory or out-of-stock scenarios, inefficient inventory management processes result in financial loss and lead many retailers to bankruptcy. 

      Odoo ERP offers inventory management as its integral feature, where it stores details of an organization’s entire inventory, including the individual product details. Odoo enables retail managers to keep track of crucial information such as:

      • The present status of the inventory
      • Items that will run out of stock
      • Shelf life details of each product
      • Notifications related to product expiry
      • Ability to make demand forecasts based on past trends and customers’ online behavior and buying habits

      Odoo ERP enables retailers to gain a competitive edge by modifying inventory to meet the fluctuating customer demands.

      Read more: Fingent’s new plugin facilitates the scheduling of Zoom meetings from Odoo! 

      Odoo Zoom

      6. Manufacturing and production

      Retailers who are also engaged in manufacturing and production can use Odoo’s module to help run functions. The Manufacturing module can assist in creating bills of materials (BoMs), managing semi-finished products, subcontracting manufacturing, etc. It can also help in configuring work centers and managing and configuring kits.

      7. The Cloud Advantage

      • Odoo solutions are cloud-based, allowing retailers to access their e-commerce stores from anywhere in the world. 
      • Odoo is flexible, customizable, and scalable, making it especially ideal for small and medium-sized enterprises (SMEs). 
      • Odoo is an affordable ERP solution with the maintenance fees included in the license fee.

      In a nutshell, Odoo ERP serves as a high-performance retail management system where retailers can manage everything on a single system. It can bring tremendous benefits to the retailing industry. They can integrate Odoo’s various business apps such as Sales, Accounting, Customer relationship management (CRM), Inventory, etc., with Odoo e-commerce. 

      The Odoo App Store features nearly 10,000 apps that connect to the same database on Odoo’s own servers. A testament to Odoo’s popularity is in the numbers: it has more than 5 million users worldwide, from start-ups to large enterprises. 

      With a simple checkout process, robust customer portal (order tracking, advanced shipping rules, and return management), order review, and wish lists, Odoo ERP provides real-time information to users.

      Read more: Why Choose Fingent as Your Odoo ERP Partner

      Odoo ERP

      Fingent has an ace team of Odoo developers that offers consulting, development, and implementation services. Whether you want to integrate Odoo ERP with your existing e-commerce store or build an online store from scratch powered by Odoo integration, give us a call right away.       

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        About the Author

        ...
        Tony Joseph

        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

        Talk To Our Experts

          Logistics Management Software:
          Business Applications & Use Cases

          Pfizer became the world’s largest sterile injectables supplier during the pandemic because the company excels in its logistics management. Without logistics software management, neither can they store, transport, and distribute the COVID-19 vaccine to multiple countries, maintaining ultra-low temperatures.
          In today’s fast-paced environment with growing transport volumes, logistic management software play a key role in digitizing every touchpoint of the supply chain- monitor shipments, optimize delivery routes, communicate with partners, handle a gamut of operations, and oversee distribution with complete transparency. Investing in logistic management software streamlines your processes and eliminates workflow headaches, yielding positive results with significant changes in processes, procedures, and distribution.
          In this article, we will cover everything that you need to know about logistics management software.

          What is Logistics Management Software?

          Logistics management is a part of the supply chain that uses planning and implementation to store and deliver goods and services to the customer. Typically a logistics management system administers inbound and outbound transportation management, warehouse management, fleet management, processing orders, inventory control, managing third-party logistics service providers, and planning supply and demand. It coordinates several critical activities of the supply chain that range from product development to commercialization, such as production planning, sourcing, procurement, packaging, and dispatching. It also involves finding a suitable means to deliver goods and services to the end user.
          Logistics Management Software (LMS) simplifies logistics operations by refining the production cycle and making it easier to access important information quickly. Logistics management software helps businesses manage the various processes in the production cycle, from delivering raw materials to shipping the finished products to the consumers.
          Logistics Management Software Market has witnessed tremendous growth in USD million from 2017 to 2022, with the highest CAGR estimated to reach USD in 2029.
          Source: Industry Research
          Logistics software has become broader in its scope and functionality to deal with a vast array of operations and processes. It shares similarities with supply chain management software (SCMS), which contains tools that help deal with transactions, processes, and suppliers. The functionality of logistics management software extends to areas such as
          Logistics management software can get rid of all the conventional approaches like paperwork and spreadsheets to simplify management. Consequently, logistics will become more refined and fast, changing how materials, goods, freight, sales orders, inventory, and production are managed. It has three variations: warehouse management systems, enterprise resource planning systems, and integrated supply chain management suites.
          Companies with an in-house logistics or supply chain division and third-party logistics providers utilize any of these different versions according to their requirements to efficiently manage their logistical and supply chain operations.

          Key Features of Logistics Management Software

          A logistic and supply management company must have powerful and functional management software to manage its operations, planning, procurement, and distribution of products, data information, and finances. If your company is looking to procure or build a logistic management solution, ensure it includes certain features necessary for the smooth functioning of shipment. Some of the key must-have features of Logistics Management Software include-
          An order management system effectively handles large volumes of online orders. It monitors and tracks all the orders from the time of placing an order till it reaches the delivery point. It manages all the processes like order receiving, scheduling, processing, storage, and shipping and delivery. Some features like automatic scheduling, real-time optimization and tracking, automatic bill generation, managing order status, and multiple payment gateways simplify the order management process for businesses.
          CRM modules store relevant information from customer orders, such as order dates, contact information, cargo status, order estimation, and payment information. This ensures that every transaction is recorded in one place to help logistics managers easily control the flow of inventory and easily look up the associated records whenever needed.
          With proper inventory management, organizations can easily monitor active orders, track shipments, and reorder supplies with real-time sales data and historical trend analysis. Logistics management organizes, tracks, and processes orders as they come in, thereby saving the organization’s time and money by automatically fulfilling orders as they come in and reducing the risk of order errors or fraud.
          Warehouse management helps the owners and managers to monitor their physical warehouses in real time. It uses IoT devices, sensors, and smart storage tools to maintain optimal conditions for the storage and distribution of inventory with minimal human intervention. This translates to faster shipping, lower cost, optimized storage, tracking, and order fulfillment.
          Efficient supply chain management helps to maximize customer value, increase profitability, and achieve sustainable competitive advantage. It manages the transformation of goods from raw materials to finished goods and links the production, shipment, and delivery of goods. The activities involved include discovering optimal sourcing locations, determining the optimal quantity and type of inventory required to meet demand, and identifying the best delivery locations for the products.
          The demand forecasting feature helps organizations to plan inventory and supply based on the increase and decrease in demand. Demand planning tools help analyze a product’s lifecycle based on historical sales data, identify trends, and predict future demand. This feature helps to avoid ordering too much or too little inventory.
          Transportation management capabilities help businesses to plan, execute, and optimize the physical transportation of finished products from warehouses to customers. It helps fleet managers to identify optimal delivery routes, streamline driver assignments, and speed up pickup and delivery operations, thereby minimizing costs. It also helps to predict when their delivery times will be the longest and shortest.
          Modern logistics management software includes a real-time visibility feature to obtain the status of every product and shipment in the supply chain. This allows managers to access real-time information about the location and progress in every stage of the supply chain, helping them make informed decisions about when to order more inventory and stop production.

          Business Benefits of Using Logistics Software

          Proper planning, sourcing, production, delivery, and return are required to improve supply chain performance. Handing these processes to logistics management software provides operational fluency to the supply chain. With logistics management software, a company or 3PL (third-party logistics) provider can avail of the following benefits.

          Refine Transportation

          Transportation is a crucial and vital area in logistics management. It incurs the most fuel, labor, energy, and shipping charges. Using logistics software helps to simplify and reduce the cost incurred in transportation considerably. Logistics management software makes it easy to analyze data and make relevant decisions for lowering costs and maximizing efficiency.

          Faster Delivery

          The logistics and supply chain industry are prone to face several issues affecting delivery and delays. By incorporating logistics software, businesses can rapidly deliver their products to customers. Logistics management software significantly improves delivery time by speeding up the production cycle and choosing a suitable carrier. It ultimately reduces shipping delays to a great extent.

          Minimize Human Errors

          Another notable advantage of implementing logistics management software is minimizing human errors. Manually analyzing large quantities of data is tedious and time-consuming, which leads to flaws. Logistics software simplifies work by quickly processing these data and seamlessly pushing forward the operations with minimal delays.

          Automate Functions

          Process Automation is a tremendous boon of logistics software integration. Logistics software easily automates certain functions like creating shipment routes, load planning, and tendering of loads to carriers. Moreover, it eliminates paperwork, which helps deal with the processes efficiently and timely.

          Reduce Costs

          Logistics software can automatically compare different shipping services, delivery agents, and transportation methods to find the least-pricing ones. The other way logistics software reduces costs is by lowering the expedited shipments through improved shipment planning.

          Customer Support

          Logistics software provides good customer support service tools for all assistance. It provides a platform to centralize all customer support needs. Chatbots, automated alerts, notifications, and virtual assistants improve customer service speed and quality.

          How To Overcome Logistics Challenges with Logistics Software

          The logistics industry is complex and involves a lot of complicated processes and hassles. With the pandemic, businesses were compelled to rely more on logistics management software to pace with changing demands and provide essential items to customers. To address the pressing challenges in logistics management, a modern logistics software solution promises to add increased scalability, speed of delivery, efficiency, and accuracy.

          1 Rising transportation costs

          With the hike in fuel prices, the cost of transporting goods increases substantially. The logistics industry is greatly impacted by the challenge of maintaining low shipping costs for delivering products to customers.
          The route optimization feature in logistics software can help the logistics industry overcome this chaotic challenge. With the right implementation, companies can easily detect the fastest route to deliver goods and save fuel expenses. Hence, this is economical for the logistics company and customers, as they can avoid paying high shipping costs.

          2 Delay in delivery

          Another important problem is the inadequate waiting time for products. Due to climatic conditions, factory shutdowns, port capacity issues, or other disruptive events, delivery of products may be slowed or sometimes comes to a standstill.
          Logistics software makes it easy to automate your delivery processes and increase efficiency. Get timely updates on the movement of products using tracking software or real-time visibility of shipments. This helps to give a bigger picture of when the goods are dispatched, procured, and when they will be delivered. Automation saves your time lost when working manually and provides accurate data and tracking, thereby improving the overall delivery process.

          3 Lack Effective Coordination

          The major problems in the logistics industry creep in from its inconsistency and fragmentation. With multiple parties involved in the logistics supply chain- manufacturers, storekeepers, drivers, managers, and customers, it is difficult to have centralized control over their communication path.
          Such issues can be alleviated by adopting effective communication and real-time visibility software systems that can be integrated directly into the warehouse management system, providing access to partners and clients. This puts everyone in the loop with proper visibility of the various stages in production and distribution.

          4 Meeting the demand surge

          Demand surges or panic buying influences inventory stock levels and customer service satisfaction and can also impact the entire supply chain. Filling the inventory stock on time is a massive operation and requires proper planning.
          Forecast accuracy and automation help get a proper inventory stock overview and meet perpetual demand fluctuations. To fulfill growing delivery volumes and maintain customer satisfaction, logistic software with a digitized system helps to orchestrate these operations effectively and flawlessly.

          5 Warehouse management errors

          Flaws in warehouse management are common such as misplaced products, packing or shipping wrong products, incomplete orders, or damaged items during delivery. Such human errors can become costly when they are not regulated.
          The best way to reduce such mistakes is by leveraging an effective and updated warehouse management system. Logistics companies must invest in modern technologies like artificial and augmented intelligence, advanced analytics, automation, and warehouse robotics to manage their inventory and improve business scalability and competitive edge.
          IoT helps to improve the logistic processes by providing proper visibility in every stage of the supply chain and maintaining inventory efficiency. Integrating an IoT device in the logistics ecosystem enables clear-cut transparency in various operations like real-time visibility of goods, condition monitoring, storage and warehousing, and fleet management.
          Logistics companies use AI to identify patterns in data and churn insights. It helps to advance operations such as intelligent transportation, route optimization, demand forecasting, budget planning, etc. McKinsey reports that AI-driven logistics optimization can reduce costs through real-time forecasts and behavioral coaching. The potential incremental value of AI in the logistics and transportation industry (89%) will be more than other analytics techniques.
          Over the last few decades, innovative logistic robotic companies have worked hard to mesh AI and machine learning, better sensors and response capabilities, warehouse management software, or logistics management software. Recently, warehouse robotics in the supply chain has picked up pace exponentially. There has been colossal funding and investment in the industry. For example, Alibaba invested $15 billion into robotic logistics infrastructure, and Google invested $500 million into automated logistics for JD. It is also estimated that the global market for warehouse robotics in the supply chain will reach a market value of $22.4 billion by the end of 2021.
          In a pandemic-troubled world, contactless delivery is more critical than ever. eCommerce companies and carriers face increasing pressure due to the surge in online shopping. It’s crucial to stay agile by ensuring business continuity. At the same time, it is also vital to remain safe and meet delivery needs. Electronic parcel lockers, contactless parcel delivery and collection, and self-service pick-up automate delivery processes to reduce physical interactions between customers and delivery agents. Custom logistics software applications can help fulfill the increasing demand for last-mile delivery. Fingent helps build healthy tech partnership ecosystems to ensure uninterrupted supply and distribution of your products and services.
          Automating warehouses promises to streamline processes and improve efficiency, speed, and productivity with a considerable reduction in human interventions. Many processes, such as procurement, distribution, customer service, etc., can be automated along a supply chain. The Global Logistics Automation Market size was $50.9 billion in 2020, but its CAGR of 12.4% may grow to $82.3 billion by 2026.
          Blockchain, also known as distributed ledger technology, can record transactions between parties securely and permanently. The shared and secured databases enabled by blockchain help avoid intermediaries and third parties verifying records and coordinating supply chain transactions. Blockchain helps increase the traceability of the material supply chain, improve the credibility and trust of shared data, digitize physical assets like contracts and critical documents, streamline administrative processes, reduce costs, and enable effective auditing of supply chain data.

          Example of blockchain application in logistics: The international logistics giant DHL uses blockchain-based serialization of pharmaceutical drugs and products to ensure that the products come only from legitimate manufacturers, not counterfeit, and are adequately tracked and traced through their journey from origin to consumption.
          The emergence of sensor technologies and AI has contributed heavily to the rapid growth of predictive maintenance in the logistics industry. Supply chain leaders want to utilize data effectively to optimize predictive maintenance, forecast demands, adjust inventory levels, improve cold chain transportation, and protect the integrity of the supply chain. Smart and optimized data management through predictive analytics and AI allow logistics providers to refine and transform the supply chain in the coming years.
          Cloud-integrated logistics management software allows real-time price updates, inventory, and tracking. It enables real-time accuracy and 360-degree management of processes and systems. You can track a product’s lifecycle, from ordering to distribution. It significantly cuts down the costs of lost products, missing deliveries, locating a shipment at any stage of transport, and rerouting a misdirected shipment. Cloud-based logistics software allows everyone in a trade network to communicate and share real-time data, make decisions quickly, and scale on demand.
          Autonomous vehicles enable the delivery of goods without any human intervention. This helps the supply chain respond quickly and more quickly to customer demands. It helps to deliver goods safely and faster while improving vehicle safety and eliminating human errors. It significantly contributes to fuel efficiency, performance, and cost.
          Elastic logistics helps companies upscale or downscale their warehouse operations and resources efficiently in the event of changing demands. It can tackle the challenges of supply chain companies, amending the production lines, including managing space in a warehouse, better inventory management, and distribution of goods without jeopardizing the current working of the facility or incurring higher costs.

          Choosing the Right Logistics Management Software

          With the trends shifting logistics management in a progressive direction, the need for software solutions in the field has become indispensable. Businesses, whether focussing on e-commerce or delivering services, can benefit from having logistics management software. However, the real question is finding the right kind of logistics software since the requirements vary for each business.
          Before settling on software for logistics management, it is vital to understand the daily requirements and challenges a business faces. Carrying out a detailed analysis can help identify deficiencies in the existing logistical operations of a business. Besides that, it can suggest measures to redeem any discovered shortcomings in the cycle.
          There are several essential factors to consider when deciding on logistics management software. Firstly, it should contain a basic set of functions that can aid in simple logistical management operations. Besides that, numerous other things should also be present in the software to tackle the wide base of a business’s logistical operations and processes.
          Here is a checklist of the essentials to look for while choosing logistics management software.
          Refer to the chart below to get a grip on the overall profile of any software logistics management:
          With logistics pushed to the forefront of business operations, leveraging the right technology can make your business compatible with the changing environment.
          Outsourcing to a software development vendor will help deploy scalable software for logistics management into your entire supply chain operations. A global software solutions provider like Fingent can give you the advantage of custom logistics solutions based solely on your requirements.

          Common Business Applications of Logistics Management Software

          #1 Quickly respond to logistics
          RFQs
          Employ automated chatbots
          #2 Identify financial discrepancies in
          invoices
          Use of AI or ML techniques
          #3 Cargo movement &
          collection
          Implement warehouse automation
          #4 Better customer service
          Use of chatbots and virtual assistants
          #5 Demand forecasting
          Employ AI-powered predictive analytics
          #6 Good inventory control
          Adopt an ERP system
          #7 Displaying route information on drivers’ windscreen
          Use of AR or VR devices

          Use Case # 1 Quick Response to logistics RFQs

          Logistic operators must respond quickly to client requests and schedule and process orders. Implementing bots helps respond to RFQs on time and speed up the quotation process with less human intervention. Bots can help provide timely quotations and improve the chances of winning the RFQ. Bots can also support increasing sales because of their 24/7 availability and faster response rate.

          Use Case # 2 Identifying invoice discrepancies

          On many occasions, the invoices have price differences with the order or quantity differences between the receipt of the goods. Such scenarios in the logistics industry can be avoided using artificial intelligence (AI) or machine learning (ML) techniques. AI uses Natural Language Processing (NLP) tools to extract essential data from invoices to identify budget discrepancies.

          Use Case # 3 Displaying route information on drivers’ windscreen

          Logistic companies use AR/VR to transport goods, ensuring the delivery of goods is safe, on time, and effective. A driver traveling with the load would find it easy and convenient to find essential information about traffic jams and alternative routes displayed on the vehicle's windscreen. Or the relevant information can also be shown on a smart glass that can be worn by the driver while driving. Such innovative methods help to save time rather than checking information on a separate gadget.

          Use Case # 4 Cargo collection and movement

          Warehouse automation can automate the movement of goods to and from warehouses with minimal human assistance. Businesses can eliminate repetitive physical work, labor-intensive duties, and manual data entry and analysis. Warehouses can employ robots for tasks like cross-dock transportation and moving cargo from the warehouse to the shipping zone, and automated software can record the movement of that inventory. This helps save upfront costs, from improving operations to minimizing human error.

          Use Case # 5 Delivering Better Customer Service

          Logistic companies must always be prepared to meet customer needs appropriately. Automated customer service or tools like chatbots and virtual assistants can answer customer queries regarding delivery status, consignment location, and delivery time. The logistic system must be automated, bridging gaps between disparate IT systems with quick access to information to provide quality customer service. This helps customer service agents become more productive and fulfill better customer experiences.

          Use Case # 6 Demand forecasting

          Demand forecasting is key to success and growth, which helps identify potential scope for expansions and potential threats. The AI-powered predictive analytics feature in logistic management software supports demand forecasting, which enables companies to predict demand, supply, and pricing within an industry. This feature combines historical data from various sources and helps improve demand forecasting accuracy. It will help companies to stock up sufficient quantities to meet customer demands without having a surplus. Moreover, it helps to organize cash flow better and plan the workforce to boost business efficiency.

          Use Case # 7 Better control of inventory

          An ERP system provides a centralized system to manage the inventory from all corners, with the ability to gather and bring information from different sources into one location, including current requests, inbound and outbound sales, stocks, or delivery status. It helps to streamline various operations and provides an overall picture of the entire logistics system- it tracks the live status of the goods, customer details, customer trends, transportation processes, and more.

          Challenges Faced By Companies Implementing Logistics Software

          Adopting digital technologies is still not as rampant a practice as it should be in the logistics industry. Many key decision-makers in companies link the process with the chaotic deployment of complicated technologies. Logistics companies plan to invest 5% of their revenue per year in digitalization. But the industry’s low profitability makes such funding challenging.
          0 %

          50% of US importers still use spreadsheets to manage their complex international supply chain.

          Adopting logistics management software would mean considering many things, from employee reactions to their impact on customer relations and costs and how they align with the business objectives. Navigating these considerations can be easier said than done, as logistic companies must tackle some serious mindset blocks to go ahead with digital transformation. Some common challenges companies face in implementing logistics management software are
          Fingent enables logistic companies to implement a custom logistic solution that guarantees modernizing traditional business processes and automating mundane tasks to increase efficiency and improve the business’s overall productivity without disrupting the existing system.

          How Custom Logistics Management Software Can Benefit Your Supply Chain

          Like every other industry, there is no one size fits all solution for logistics management, as the requirements vary from business to business. Logistics management software refers to a wide range of technology solutions like order management, transportation management, inventory management, warehouse, operations, and fleet management. Some logistics and transportation companies turn directly to ready-made or off-the-shelf logistics solutions. However, some prefer to choose customizable logistics management software to improve their services.
          Custom logistics management software is tailored just to your business and meets your exact specifications. They provide personalized logistic solutions that focus on fixing not just the general logistic issues faced by businesses but the ones that are specific to your company. These logistics solutions are based on the analysis of your business operations, requirements, and challenges you face, and then provide solutions to those needs.

          Why choose custom logistic software?

          Fingent Builds a Custom Logistic Management Software

          We helped built a custom warehouse management and order processing software to simplify what was once considered complex order processing. It allows customers to place orders quickly and warehouses to track every order with improved efficiency and sophistication.
          A personalized transportation management system lets our customers view their order status in real-time and access up-to-date shipping data.
          It’s time to re-imagined logistics and supply chain operations with customized software solutions.
          Top Benefits of the Solution:

          Transitioning into Cloud-Based SaaS: The Future of Logistics

          Cloud computing is gaining momentum unveiling a whole new way of processing data. Tech innovations have influenced the supply chain and logistics operations. Increased supply chain and logistics solutions adoption will shift from the on-premise model to the SaaS model.
          Predictions estimate that a subscription-based SaaS model will dominate supply chain management in the future. Adopting a cloud-based supply chain solution offers benefits in the form of flexibility, robustness, and affordability. Free and open-source software adoption has made the cloud the primary choice for logistics providers and organizations worldwide.
          Cloud-based SaaS supply chain solutions offer numerous benefits. It gives a comprehensive outlook on logistics operations by making processes more transparent and collaborative. Implementing a cloud system reduces upfront and operating costs. It also offers the ability to scale up with the business needs and enhances supply chain efficiency.

          Bottom Line

          Opting for a logistics solution is one step to simplifying the entire cycle of logistical and supply chain operations. Effective management of each process, from procurement to delivery, requires a custom logistics management solution that can accommodate each provider’s demands. For instance, an organization lacking an in-house logistics department needs a software management tool to wrap around its existing methodology and improve it.
          Businesses can deploy logistics management software tailored to their requirements by partnering with a vendor specializing in software development. Pioneers in custom software development like Fingent can assist companies from wholesalers to distributors to e-commerce with the advantage of custom logistic solutions. Get in touch with us to spearhead your operations swiftly and efficiently.

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            About the Author

            ...
            Vinod Saratchandran

            Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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              Warehouse Management System:
              Business Applications & Case Studies

              Custom Warehouse Management System To Optimize Your Supply Chain Operations
              A warehouse management system is a must-have for any business that wants to expand their e-commerce footprint and address their omni-channel fulfillment requisites. For several years, warehouse management systems have been in the spotlight, enjoying a higher adoption rate across multiple industries.
              billion
              $ 0

              Allied Market Research estimates that by 2030, the market value of global warehouse management systems is estimated to reach $10.6 billion, with a CAGR of 16.3% during 2021-2030.

              A custom warehouse management software reduces your delivery lead times, eliminates errors during order processing and strengthens the efficiency and productivity of suppliers, subsequently improving your customer relationships. Delivering orders precisely requires overcoming the complexities of multi-channel listing and courier management. Whether you’re a 3PL, an ecommerce retailer or a warehouse owner, you require an automated, custom warehouse management system to run the show without any interruption.
              Let’s take a closer look at the features and benefits of custom warehouse management software in this blog.

              What is a Warehouse Management System?

              A warehouse management system is a software solution that allows organizations to manage the entire supply chain fulfillment operations of a warehouse, right from the time goods or materials enter a distribution or fulfillment center until they move out to the store shelf.
              Warehouse management systems offer real-time visibility into your company’s entire inventory, both within warehouses or in transit. Besides monitoring the inventory flow, a warehouse management software offers solutions for picking, packing, processing orders and deliveries, utilizing resources, optimizing labor and storage layout, creating pick lists, analytics, and more. And it organizes all of these activities from a single interface.
              A good WMS system enables e-commerce companies to manage rising order volumes and faster shipping expectations, despite the shrinking pool of warehouse labor. Modern warehouse management systems integrate with several mission-critical tools such as RFID labeling, barcode scanning, augmented reality (AR) wearables, advanced robotics, enterprise resource planning (ERP) systems, transportation management systems (TMS), logistics applications, and more.

              What are the Key Features of a Warehouse Management System?

              Modern, cloud-based warehouse management systems help you manage operations of any scale, from a single to multiple warehouses located anywhere in the world. Here are the core features of a WMS that will improve your warehouse operations.
              A custom warehouse management software leverages automatic identification and data capture (AIDC) technology (eg: barcodes, RFID tags) to provide real-time visibility into your organization’s inventory, no matter where your warehouse is located. The WMS automates and streamlines your inventory management process, giving data-driven insights into what items should you order and when, reports on the performance of your vendors and products, the latest rates you have been charged, and more. These insights allow you to adjust the inventory levels, ensure you have the right volume of stock enough to satisfy your customers, and improve your order rates. You can also forecast the customer demand patterns using the advanced analytics provided by the WMS software.
              Simply put, a good WMS software helps you allocate inventory based on custom workflows and picking logic, so your inventory moves faster, both into and out of your warehouse.
              A WMS software allows you to receive, process, and put away items efficiently according to the warehouse flow and business rules. Integration of the WMS system with RFID, billing and inventory software, and other tools allows it to automatically receive, validate, and reconcile items against online purchase orders. In addition, the warehouse management software helps in the following ways:
              • Scans the barcode or RFID tags affixed to each item or material to enable easier storage and retrieval
              • Flags items that require inspection by QA experts
              • Automates the generation of identification labels for goods, pallets, etc.,
              • Suggests storage recommendations based on the size, expiry date, demand forecasts, and fragility of each product
              • Facilitates cross-docking by alerting warehouse workers when goods have to be transported from the receiving zone directly to a shipping zone
              • Resolves issues through status reporting of incoming receipts to warehousing and merchandising staff
              A report from the University of Chicago reveals that order picking accounts for 55% of the total warehousing cost. A smart WMS system helps you lower this cost by leveraging analytics to recommend the most efficient way to store, retrieve, and pack products. Today, competent warehouse management systems use technologies like pick-to-voice or light, warehouse robotics, machine learning algorithms, and radio frequency with or without barcode scanning to optimize the picking paths. Techniques such as single order picking, discrete picking, batch picking, zone picking, wave picking, and cross-docking help streamline order fulfillment.
              Modern warehouse management systems are capable of automatically generating packing lists, shipment invoices, bills of lading, and other crucial notifications, which will give you real-time visibility into the status of every consignment. For instance, you can oversee if the packages arrive on time and are delivered to the right destination. Automatic shipment notifications expedite your order fulfillment process. The WMS software also helps you:
              • Schedule the shipments judiciously by optimizing the delivery routes to reduce the travel time
              • Calculate the shipping time and rates by integrating with the shipping carriers’ applications
              • Merge multiple orders addressed to the same consignee into a single shipment
              • Track the entire shipment history
              • Ensure faster and timely delivery of shipments off the dock and in transit to the right destination
              A custom warehouse management software featuring configurable dashboards that can be tailored to display important metrics adds value to your warehouse operations. Tailor the dashboard to view your inventory accuracy, on-time shipping data, order fill rate, cycle time to process orders, labor and storage utilization, inventory return reports, distribution costs, and more. Automated report generation eliminates the errors caused by manual data entry. Use data visualization techniques to share the warehouse operational reports and metrics with your key stakeholders. Viewing mission-critical, real-time insights on a single interface helps you make the necessary adjustments to optimize the warehouse operations in future.
              An intelligent warehouse management system helps schedule your workforce based on the labor requirements for order fulfillment during a specific time. Based on a procurement and shipping schedule, the WMS software can dynamically assign tasks to your warehouse workers and support task interleaving depending on the priority and proximity, which will minimize your workforce’s idle time as well as travel time. The warehouse management software also helps monitor your labor performance against pre-defined KPIs and throws light into your labor costs, response times, productivity gaps, and trends that matter to you.
              In warehousing, reverse logistics refers to the process of controlling the movement of in-process inventory or finished goods from the point of consumption to the point of origin for recovering value or ensuring proper disposal. A good WMS software automates the routing of returned inventory to a suitable warehouse by tracking the return order and flagging the returned inventory for further processing such as a quality assurance check.

              Case Study: Optimizing last-mile delivery: Software suite development for an e-commerce locker company helps gain 50% reduction in internal workload.

              Three Key Drivers of Warehouse Automation

              1. E-commerce and Rapid Order Fulfillment

              2. Cost of Operations

              3. Growth of Technology

              Why Adopt Custom Warehouse Management Software?

              Like every other industry, there is no one size fits all solution in warehousing, as the requirements vary from business to business. Custom warehouse management systems improve the internal operations and services of your logistics, retail, or warehousing business by offering several features which aren’t provided by off-the-shelf software.

              Off-the-Shelf vs. Custom Warehouse Management System

              Off-the-Shelf Warehouse Systems

              Custom Warehouse Management System

              Benefits of Custom Warehouse Management Software

              Here’s what makes custom warehouse management software the right choice for your business:

              On-demand Functionality

              Custom warehouse management software development allows you to build the required architecture and functionality designed to fit all your warehouse needs. When you choose to build a WMS, you have the option to modify the features list anytime during the development process. Thus, your WMS will be equipped to meet the ever-changing business needs.

              Improved Scalability

              When you build a warehouse management software, you can implement the required level of scalability based on the number of users and warehouses, number and frequency of orders handled, and other aspects during the process of development. Ideally, custom software development allows you to invest once and scale your business on the go. A scalable custom WMS allows you to add as many users as you need free of cost.

              Integration Opportunities

              Unlike many off-the-shelf warehouse software that provide a fixed list of out-of-the-box integrations, a custom warehouse management system supports on-demand integrations. If you are running a large e-commerce store with several multi-component business operations, the only way to automate your workflow is to integrate your WMS with the multiple platforms you use. A custom WMS software can be integrated with hundreds of products through APIs and plugins.

              Custom Modules for Each Functionality

              Custom WMS development enables you to integrate discrete modules tailored to meet your inventory, shipping, logistics, scheduling, cross-docking, and other supply chain fulfillment needs. You can also implement the software on any platform, say desktop, laptop, smartphones, wearable devices, and more. Cross-platform WMS implementation helps you keep track of all the inventory directly from any device.

              Cloud-based Warehouse Management Solutions

              Custom-built warehouse management software hosted on the cloud offers you higher security advantages. Your application will be hosted on a virtual private server which keeps your data safe. This is highly beneficial for businesses handling high-value inventory.

              If you want to avoid scalability and integration issues and require a future-proof platform architecture, developing a custom warehouse software is the best choice.

              Custom Warehouse Management System: A Case Study

              We’ve simplified what was once considered complex order processing, with custom-built warehouse management and order processing software that lets customers place orders quickly and allows warehouses to track every order with improved efficiency and sophistication.
              Texas-based Cheetah Transportation Systems leveraged Fingent’s custom software development services to implement a personalized transportation management system. The new system allows Cheetah’s customers to view their order status in real-time and access up-to-date shipping data. With a customized software solution, Cheetah re-imagined their logistics and supply chain operations:

              Develop Your Warehouse Management System with Fingent

              The primary goal of a warehouse management software is to ensure that the right product is delivered to the right person at the right time. When you’re in complete control of your warehouse operations, you will attain better visibility, productivity, and cost control.
              Our core experience in developing B2B e-commerce applications, customized product ordering systems, tailored self-service payment portals, and an array of bespoke software solutions makes us a trusted software development partner to hundreds of organizations worldwide, including Fortune 500 companies. We help you develop custom warehouse management software for businesses that deal in logistics, shipping, transportation, eCommerce, third-party logistics (3PL), and more. If you want to discover our services further, please chat with our consultant.

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                About the Author

                ...
                Sreejith

                I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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                  Clutch Hails Fingent as India’s Top Software Developer for 2021

                  We are thrilled to announce the news!!!

                  Fingent is once again recognized by Clutch for its many innovations and robust industry solutions. And this time we are ranked as the Top Software Developer for 2021, in India!

                  Why is Fingent recognized as India’s Top Custom Software Development Company?

                  Our focus here at Fingent is to help emerging enterprises make a difference with improved business agility and efficiency that’s powered by cutting-edge web and mobile solutions. Our goal always lies in delivering next-generation enterprise applications that streamline business processes and promises unique user experiences.

                  We make sure that our clients get what they expect and more. With our expertise in emerging technologies, we deliver custom, pre-packed, and hosted applications that support all operating systems and cloud platforms for improved business reach and growth.

                  Moreover, we don’t just build software! We collaborate with businesses to understand their struggles in the market, and determine the perfect technologies that can enhance their capabilities and grant them a competitive advantage. We also make sure to bring these solutions promptly and cost-efficiently.

                  Here’s looking back at the success stories of some of our Indian Clients!

                  GST Implementation in SAP: With the changing regulations of GST policies in India, our client, HOCL, an enterprise owned by the Government of India to indigenize the manufacturing of vital organic chemicals, wanted to integrate GST into their SAP system and support the GST implementation. The enterprise, consisting of complex and critical workflows, required the implementation to be quick and fast adaptive to the existing environment.

                  What we did was a 100% compliant GST implementation in the customer’s SAP system, while carefully addressing all taxable scenarios and specific requirements. Our strategized and timely implementation of GST changes into the customer’s SAP system, ensured zero deviation from the regulatory timeline, and zero effects on the business continuity.

                  An E-commerce Platform to Streamline Medical Procurement: Analyzing the challenges of the healthcare industry in procuring quality medical supplies, Kogland required a streamlined platform to seamlessly connect top vendors and trusted brands with healthcare organizations. 

                  Fingent helped the firm develop an e-commerce platform that delivered a hassle-free shopping experience for healthcare sectors, as well as a trusted selling platform for healthcare vendors. Capabilities around Magento were utilized to serve the front-end of the e-commerce functionalities, whereas advances in Odoo to structure the back-end operations of the company, including sales, purchases, inventory, and accounting.

                  Based on these successful projects in India, in research conducted by Clutch in 2021, Fingent stood as one of the top software development companies in India

                  Clutch is a popular B2B rating and review platform that crucially evaluates tech service and solution companies based on their client reviews and work qualities. We are thrilled and excited to have been awarded this title from Clutch, and we look forward to more successful client stories and achievements in the future.

                  We are also truly thankful to our clients who constantly support us by posting their honest reviews and thoughtful feedback on the Clutch website.

                  “We are recognized for our clients, and that’s why we make sure that their dreams and ideas come to life with the advances and expertise we have in technology today! We are truly thankful to Clutch for appreciating our efforts.”

                                       – Varghese Samuel, CEO & Managing Director, Fingent.

                  If you are looking for a technology partner to innovate your business ideas, then contact us now, and let’s talk about your project and goals.

                  Stay up to date on what's new

                    About the Author

                    ...
                    Ashmitha Chatterjee

                    Ashmitha works with Fingent as a creative writer. She collaborates with the Digital Marketing team to deliver engaging, informative, and SEO friendly business collaterals. Being passionate about writing, Ashmitha frequently engages in blogging and creating fiction. Besides writing, Ashmitha indulges in exploring effective content marketing strategies.

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                      SAP S/4HANA: The Torchbearer in Intelligent Enterprise Journey

                      In the present digital age with cut-throat competition in every sector, businesses must offer compelling and consistent customer experience and innovative products and services. Your organization will be able to create a superior, personalized, and enriched customer experience only when you leverage intelligent technologies such as SAP S/4HANA.

                      Intelligent Enterprise can empower organizations to grow faster in an ever-changing digital environment. As your organization battles with an excess of data from various systems, you may feel overwhelmed. You know you need that data to be doing so much more than it is right now because the ability to make decisions based on accurate and appropriate data is critical to gain a competitive edge in today’s dynamic world. With SAP S/4HANA, organizations can use data, people, and enterprise assets in an aggregated manner that best suits their business. 

                      Read more: How SAP S/4HANA transforms the end-to-end business process

                      SAP S/4 HANA

                      This article explains how SAP S/4HANA can be the torchbearer on your journey towards an Intelligent Enterprise. Before that, let us consider the reasons why you must become an intelligent enterprise.

                      Top 5 reasons why your company must become an Intelligent Enterprise

                      An Intelligent Enterprise leverages intelligent technologies to enable the workforce to focus on higher-value outcomes. Here are the top 5 reasons why your company must become an Intelligent Enterprise.

                      1. Allows your organization to be more agile with a clear chance of sustainable growth
                      2. Achieve breakthrough outcomes in redefining the end-to-end customer experience
                      3. Makes your business processes more effective and reliable
                      4. Delivers a step-change in productivity
                      5. Helps your business to stay ahead of the competition 

                      6 capabilities of SAP S/4HANA that will lead your path to becoming an Intelligent Enterprise

                      All businesses can become intelligent enterprises by transforming their business models to become more flexible, customer-centric, and responsive to market demand. Here are six capabilities of SAP that can help transform your organization into an intelligent enterprise.

                      1. Intelligent suite

                      SAP intelligent suite is a carefully curated ensemble of solutions that address challenges faced by different business functions of an enterprise. This suite helps every aspect of your organization, including employees, clients, customer experience, products, supply chain, IT, and more. It also allows stakeholders to take advantage of in-depth business insights. In short, it enables you to have a 360-degree view of your business. 

                      Read more: How Fingent Helps CFOs Gain New Insights and Reliably Enable Key Decisions

                      CFO

                      2. Experience management

                      To understand why things happen, you must understand the thoughts and sentiments of the people involved. Experience management solutions of SAP are aimed to help businesses improve customer, employee, product, and brand experiences. It is a process of monitoring each interaction stakeholders have with an organization in real-time to spot the problems. Experience management solutions provide insights into the thoughts and feelings of your employees, customers, and stakeholders. 

                      3. Business technology platform

                      SAP’s business technology platform helps modernize business processes and turn data into action. This digital platform makes it easier and quicker for companies to become intelligent enterprises. It offers more options with one unified business-centric platform for data, analytics, and intelligence. Best of all, it supports application development and integration.

                      4. SAP industry cloud

                      As a service, the SAP industry cloud enables organizations to undertake application management work while the platform allows users to access data in real-time. SAP cloud is one of the most popular services today. Its key functionalities include analytics, transactions, security, integration, and more. Thus, SAP cloud empowers your business to discover and deploy vertical solutions leading to industry best practices and extend the current business process. 

                      5. Sustainability management

                      The SAP suite of sustainability management solutions addresses various sustainability needs. It can integrate compliance and safety activities while improving the sustainability performance of an organization. It enables businesses to understand and manage their impact on people and their environment. 

                      6. Business network

                      Across all industries, businesses have reported disrupted supply chains and effects on day-to-day business operations because of the pandemic. SAP’s business network helps enterprises adjust quickly and responsibly to disruption and fast-changing market demands. It enables companies to reinvent business methodologies with the help of interconnected value chains and flexible networks.

                      These six capabilities can help your business achieve the best possible results as you embark on the intelligent enterprise journey.

                      How do you know if you need to become an Intelligent Enterprise?

                      Answering the following questions will help you understand if you need to embark on the journey to become an intelligent enterprise:

                      • Is your company focused on customer experience?
                      • Do you employ an experience management platform to understand all the people involved?
                      • Does your company leverage intelligent technologies such as ML, AL to provide the agility and speed required for growth?
                      • Does an SAP cloud platform connect your business process to provide you real-time updates?

                      If your answer is ‘no’ to any of the questions, you know you need to get on to the path of becoming an intelligent enterprise TODAY.

                      Read more: Create Intelligent Organizations with SAP Model Company

                      Are you ready to implement an Intelligent Enterprise strategy?

                      The intelligent enterprise is a strategy that uses the above technology to turn data into actionable insights. This strategy enables your business to be more agile and increases the opportunity for sustainable growth. An intelligent enterprise is an approach or a strategy that your organization adopts by leveraging SAP S/4HANA. Now that you know what an intelligent enterprise is and how you can leverage SAP S/4HANA to become one, you must think about implementing it for your organization. 

                      Though every industry is different, and the outcomes may vary, a common link across sectors is “customer experience.” Hence, it is vital to remember that the journey to becoming an intelligent enterprise starts with defining your business goals across the organization with the customer experience at the forefront. Once you define your goals, your organization must implement the essential capabilities of SAP S/4HANA at the highest level. 

                      Read more: Deploying SAP S/4HANA: Methodologies and Tools to Adopt

                      Become an Intelligent Enterprise ASAP

                      SAP S/4HANA is a vital blueprint to becoming an intelligent enterprise. SAP solutions can empower you to become a leader in your industry. SAP S/4HANA provides you a risk-free approach that allows for a seamless transition into an intelligent enterprise without business disruption. 

                      Read more: 7 Tips To Ensure A Seamless Transition To SAP S/4HANA

                      Fingent specializes in providing exceptional SAP S/4HANA custom implementation and migration services. Let’s start a conversation today and explore how Fingent, the top custom software development company, can assist you in leveraging the power of SAP S/4HANA for your business.

                      Stay up to date on what's new

                        About the Author

                        ...
                        Ashok Kumar

                        Ashok leads Fingent’s SAP Consulting practice for ANZ, SE Asia, The Middle East and Africa (EMEA), and other global clients. More specifically, he helps companies improve operational efficiency by enhancing their digital cores and improving their application integration. Ashok has amassed over 20 years of leadership and consulting experience having worked with Global giants like SAP, IBM Consulting, Capgemini, & Oracle in his previous assignments. Connect with Ashok via LinkedIn and learn how your business can excel with recent SAP trends.

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                          Top 5 Misconceptions about AR and VR in eLearning

                          In this tech-savvy era, computer-based realities are a new way to perceive a surrounding. Two of the most trending reality technologies are Augmented Reality (AR) and Virtual Reality (VR). Over the last few years, AR and VR have taken strides to become the most prominent consumer technologies. With developments in technology and broader accessibility, we started to discover more ways AR and VR can benefit various industries such as entertainment, automotive, transportation, oil & gas, aircraft, etc. AR and VR have helped many industries since their onset. Both technologies have a massive potential in immersive learning. The COVID-19 pandemic forced physical classrooms to go virtual globally. Since then, the education sector is witnessing the extensive application of reality technologies such as AR and VR to promote immersive learning. 

                          Read more: How Virtual Reality Improves the Standards of Medical Education and Training

                          Virtual Reality

                          What is immersive learning?

                          Immersive learning refers to a learning strategy – a future training method – that uses an artificial or simulated environment that puts learners in a highly interactive learning environment. Augmented and virtual reality technologies play a crucial role in today’s immersive learning scenario by offering a new way of using an eLearning screen.

                          Role of AR and VR in eLearning

                          Augmented Reality or AR is an interactive experience that enhances or augments real-world objects and projects computer-generated images and animations into it – like Snapchat lenses, Pokémon Go (game), and so on. It overlays or adds digital elements or imagery –in the form of text, graphics, audio, and other visual extensions – to a live view. On the other hand, Virtual Reality or VR is a ‘computer generated’ experience created inside a simulated environment. It immerses the user in a replicated/imagined world using a head-mounted device (HMD), shutting down the physical world. With the help of special manipulators, users gain the potential of intuitive and multifunctional interaction with virtual elements in VR.

                          Read more: Top 7 Ways AR and VR Can Impact Employee Safety Training

                          employee safety

                          Both the technologies create new and interactive experiences for users through their immersive environment and accessibility in 3-dimension. Especially in the eLearning industry – which is all about using advanced technologies such as AR VR in eLearning to enhance the learning experience – the alternate reality technologies AR and VR have been warmly accepted by modern learners because of the diverse benefits they offer. Few benefits include:

                          • Makes the learning more engaging and exciting
                          • Better online training mock-ups
                          • Makes learning a practical experience
                          • Customizes learning paths in courses
                          • Provides visual feedback in assessments with advanced learning analytics

                          Though AR and VR are trending immersive learning strategies, they are new in the Learning and Development space, and therefore, several myths are revolving around the topic. This blog will debunk five common AR and VR myths in eLearning.

                          Myth #1: AR and VR are the same

                          Many people believe that AR and VR are the same and can be used interchangeably. People often get confused between these two computer-based realities. Though both AR and VR play a massive role in immersive learning, the fact is that both these technologies have two entirely different concepts. Virtual Reality (VR) entails a complete immersion experience that displays a virtual environment to a person that blocks out the physical world by using a virtual opaque headset. At the same time, Augmented Reality (AR) adds digital elements or animations to the user’s real world using the camera on a smartphone.

                          Myth #2: AR and VR based apps are difficult to use

                          Even with an increasing number of users worldwide, some organizations still believe that AR/VR apps are more difficult to use than any other apps. This doesn’t seem right because such applications mainly meant for learning use high-end technology, making them more user-friendly. Skilled augmented/virtual reality developers ensure that the user interface is simply leading to the applications’ success perspective.

                          Read more: Accelerating AR/VR Adoption Among Customers

                          AR/VR

                          Myth #3: AR and VR are very expensive

                          Many organizations consider other training methods, as they believe learning through AR and VR is too expensive. When used right, AR and VR techniques can reduce costs and provide organizations with a high ROI in the long run. Many believe that VR apps can only be used with expensive gears and headsets. There are many affordable options and multiple authoring tools that businesses can consider to make AR and VR learning easy at a relatively low cost.

                          Myth #4: AR and VR are mainly for gaming and entertainment purposes

                          Because of the popularity gained by AR and VR with its practical use in the entertainment and gaming industry, people tend to think that AR and VR are primarily focused on these industries for entertainment purposes. But the fact is that AR and VR are not just limited to games. Though gaming and entertainment are the most prominent applications for computer-based realities, many industries embrace AR and VR in their marketing and advertising efforts, with widespread success. 

                          Usage of AR/VR is trending in diverse sectors such as Manufacturing, Education, Event Management, Tourism, Automotive, Real Estate, Healthcare, Retail and E-commerce, Media and Entertainment, Defense and Military, and more. For instance, a global leader in medical imaging solutions, AccuVein uses AR to project an image of veins over skin for all medical imaging purposes.

                          Read more: Impact Of Augmented Reality In Education Industry

                          augmented reality

                          Myth #5: AR and VR may not stay for long

                          Many people say that AR and VR are just fads. The truth is that, as AR and VR offer many innovative ways to interact with the data around us and visualize it, reality technologies are expected to enrich users in the future years too. 

                          Research & Markets reports that the global AR and VR market is projected to reach $1,274.4 billion in 2030, rising from $37.0 billion in 2019, and is predicted to progress at a robust CAGR of 42.9% during the forecast period (2020-2030). Key factors leading to the AR and VR market’s growth include the rising penetration of smartphones and tablet computers, increasing technology adoption among enterprises, and vendors’ surging focus on price reduction. 

                          AR and VR lead among the emerging technologies and are being updated continuously. AR/VR development is a highly appreciated career today. 

                          Case Study
                          Find how Fingent developed a unique mixed reality application for a leading university that enables users to identify people using facial recognition. Download Now!

                          So, AR and VR are not fads and are going to stay for a long time.

                          Misconceptions are lifted for about every potential revolutionary technology, just like myths about AR and VR are prevalent in the mainstream now. AR and VR are emerging as crucial reality tech in 2021. Especially during this COVID-19 pandemic, which has turned our lives upside down, organizations need innovative eLearning techniques now more than ever. These computer-based realities can help enhance the learning experience more safely, engagingly, and productively.

                          Watch Video: How AR can be a powerful learning tool in the future

                          Fingent’s AR/ VR development team allows you to leverage the power of immersive learning with AR and VR and enjoy the experience! Contact us to know more. 

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                            About the Author

                            ...
                            Sreejith

                            I have been programming since 2000, and professionally since 2007. I currently lead the Open Source team at Fingent as we work on different technology stacks, ranging from the "boring"(read tried and trusted) to the bleeding edge. I like building, tinkering with and breaking things, not necessarily in that order.

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                              Identify the best approach to legacy system modernization

                              With changing customer behavior, enterprises have changed their norms and business applications. Now, retailers have to fulfill orders in a multichannel, multitouch eCommerce environment; consumer banks have to provide secure and user-friendly apps, and travel brands have reconfigured their approach to stay relevant in the face of disruptors.

                              All these changes require legacy system modernization.

                              What are legacy systems?

                              A legacy system may be different for each company, depending on their business. While many organizations prefer to leverage new software tools and run them on old systems, others update their applications one at a time. That said, few companies are still using both old software and old systems.

                              Read more: Four Ways to Future-Proof Legacy Applications

                              Legacy systems are considered old when the software fits the early 2000s, not 2020-21. However, not all legacy software or systems are defined solely according to their age.

                              What is legacy systems modernization?

                              Simply put, modernization means updating all or some of the IT stack to enhance your business processes and goals.

                              However, here are three definitions that will help you understand that legacy system modernization is more than just updating the system.

                              • Legacy software: The application(s) that your business depends on from the last year to the past decade or more.
                              • Legacy software modernization: Replacing and updating all inefficient systems, processes, and applications either partly or entirely. 
                              • Re-platforming: Modernization begins with the platform on which your business applications are built. Moving your e-commerce platform from Shopify to Magento is an example of re-platforming. 

                              There’s no denying that business leaders drive innovation at their companies. But they need the latest technologies to enable and support this innovation. They need fast applications, systems that support connectivity, and platforms that bring all these together. Most older IT companies fail to meet these modern needs. So, legacy system modernization is a must in such cases.

                              Case Study
                              Customizable Course Mapping & Pivoting Application for K-12 & Higher Education. Download Now!

                              That said, digital transformation has pushed application leaders to find effective ways to modernize legacy systems.

                              Why do you need legacy system modernization?

                              Legacy system modernization is more than just updating the system. It is about bringing the entire organization to meet the digital environment.

                              Some of the reasons to consider legacy modernization are:

                              • It helps create and maintain a competitive advantage by building a solution that will help you stay ahead of competitors.
                              • Provides reliable processes with reduced risks, improves the system’s functioning, and improves performance.
                              • Ensures satisfied customers and happier employees by meeting UX and performance standards.

                              Watch video!

                              • It helps you scale in the future by transforming your IT stack into an agile platform for future change.
                              • Secures your IT infrastructure from internal security breaches and external threats
                              • From accounting software to CRMs, legacy systems introduce simpler integration with several new enterprise software used by various businesses.
                              • Addresses the financial inefficiencies of legacy system
                              • It helps realize growth opportunities, exceed customer expectations, and gain new customers by staying ahead of the enterprise software curve.

                              Have a look at some of the points in more detail.

                              Company finances

                              Integrated, up-to-date, and user-friendly software and systems will save your company on downtime, transactions, and more. For instance, Javelin Strategy & Research observed that mobile and online banking transactions cost only $0.10 while offline processing cost around $4.25 for financial institutions.

                              Older software and systems can help you spend less on technology, but they end up incurring other overhead expenses.

                              Case Study
                              A medical media company enhances its content delivery experience and user engagement by migrating to headless CMS. Download Now!

                              Software integration

                              Most organizations rely on third-party APIs to realize maximum enterprise value. For example, Zillow, a real-estate listing site, relies on the Google Maps API for full functionality.

                              Making sure your new software system is ready for integration will help meet the expectations of your customers, employees, and stakeholders.

                              View Infographic
                              Business technologies to boost customer experience and satisfaction! View Infographic Now!

                              Gartner recommends how to approach legacy modernization  

                              Here is a three-step evaluation process provided by Gartner on how to approach the legacy system’s modernization.

                              Step 1: Use six drivers to evaluate your legacy systems

                              There are six main drivers for the modernization of your legacy system. These are the issues or concerns that the legacy application has created due to its architecture, functionality, or technology.

                              Three of these drivers are from a business perspective, such as business value, business fit, and agility. So, if your legacy system does not meet the new requirements, it will have to be modernized to fit properly and should be updated to provide more business value. Systems that are not agile enough to meet digital business demand are more likely to risk liability.

                              Step 2: Evaluate modernization

                              Once you identify the problem and select the opportunity, look at the modernization options. Here are seven options provided by Gartner. These options are ranked based on the ease of implementation- the easier it is, the less risk and impact it will have on the system and the business processes, the difficult, the more risk and impact it will have.

                              1. Enhance and extend the application features by encapsulating its data and functions by making them available via an API.
                              2. Be it cloud, virtual or physical, rehost the application component to other infrastructure without changing its code, functions, or features. 
                              3. Make minimal changes to the code but not the code structure, features, or functions to migrate to a new runtime platform.
                              4. Restructure and optimize the existing code but not its external behavior to improve non-functional attributes and remove technical debt.
                              5. Modify the code materially to shift it to new application architecture and exploit newer capabilities.
                              6. Rebuild the application component from scratch while retaining its scope and specifications.
                              7. Eliminate the former application and replace it while taking into account the new requirements and needs.

                              Read more: Legacy Software Modernization: For Organizational Survival!

                              Step 3: Select a modernization approach that has the highest effect and value

                              The last step is to choose the modernization approach by mapping the seven modernization options concerning their effect on architecture, technology, functionality, costs, and risks.

                              It is important to weigh all the options to identify the extent to which they will all have the desired effect with less effort and maximum positive impact.

                              Read more: Business Process Re-engineering: Facing Crisis with Confidence

                              Business Process re-engineering

                              How can Fingent help update your legacy system?

                              Whether you are looking to re-architect your enterprise software or re-platform your entire system, or simply looking for new solutions that integrate with what you have going, we have you covered. We offer business process re-engineering and platform modernization services.

                              With expertise in various industries and a full-cycle in-house software development team specializing in legacy modernization, we can make your entire process efficient and personalized. Talk to our expert to know more about this. 

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                                About the Author

                                ...
                                Tony Joseph

                                Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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                                  How can companies ensure cloud security amid cyber threats and malicious online activities?  

                                  The explosion of the cloud has changed the face of the business process as we know it. Nearly 90% of companies rely on the cloud. And yet, there has been some skepticism around cloud security. With recent breaches and technological attacks, maintaining cloud security has become the foremost concern for businesses worldwide. 

                                  Security experts at Fingent understand your concern, and so we have put together this blog about the importance of cloud security and the best practices which will ensure that you are secure on the cloud. 

                                  Why is cloud security important?

                                  According to a report by Cisco, cloud data centers process 94% of all workloads. Despite the popularity attained by cloud technology, most of these companies are skeptical about cloud security. There is a reason for this. Statista reports the number of data breaches in the U.S alone increased to 156 million in 2020. It has also been reported that hackers attack every 39 seconds. This can be fatal to businesses in the following ways:

                                  1. Managing remote work

                                  Remote work lets you hire talent from across the globe. However, this arrangement entails inherent security risks. Using personal devices may expose your data to malware and phishing attacks. If a malicious virus enters through them into your cloud system, the damage done could cut your company off at its knees.

                                  Read more: Why It’s Time to Embrace Cloud and Mobility Trends To Recession-Proof Your Business? 

                                  Cloud and Mobility

                                  2. Security breaches 

                                  If your company chooses to run your application on a public or hybrid cloud, you are entrusting a third-party to take care of your data. This means you no longer have any control over data security. So it is critical to stay on top of things and ensure that your cloud computing provider is serious about this responsibility. Even when you know your provider will ensure top-tier security, it is your responsibility to verify that your data is secure as a client.

                                  3. Comply with regulations

                                  Data protection standards were put together to ensure the integrity and security of customer data. When you store your customer data on the cloud, it is your responsibility to keep it secure, especially if your organization belongs to a highly regulated industry like finance, insurance, banking, or legal. A data breach will destroy your reputation and brand because external parties will hold you accountable.

                                  4. Build access levels

                                  Unintentional leaks of data will compromise your business integrity and give your competition a leg up. Limiting data access only to those employees who need it can prevent errors that lead to data leaks.

                                  5. Disaster recovery

                                  Disasters such as flooding or fire can strike without warning. Unless your data is secured and protected, you could lose all your data. This may undermine customers’ confidence in your organization, delivering a death blow to your otherwise successful business. 

                                  Read more: How Secure is Your Business in a Multi-Cloud Environment

                                  Cloud strategy and planning

                                  Best practices to ensure cloud security

                                  • Carefully choose a trusted provider
                                  • Review your cloud security contracts and SLAs
                                  • Understand your partnership of shared responsibility
                                  • Control employee access
                                  • Secure user endpoints
                                  • Maintain visibility of your cloud services
                                  • Implement a strong password security policy
                                  • Highest levels of encryption

                                  “Cloud computing is a challenge to security, but one that can be overcome” – Whitfield Diffie, an American cryptographer.

                                  True to Whitfield Diffie’s words, cloud security measures can be taken to encrypt the system that will help achieve adequate cloud security.

                                  1. Carefully choose a trusted provider

                                  Partnering with a trusted provider is the foundation for cloud security. Choose a partner who delivers the best in-built security protocols and follows industry best practices’ highest levels. You need to ensure that you confirm their security compliance and certifications. 

                                  Learn more: Take a look at how InfinCE, an infinite cloud platform, ensures secured work-collaboration within an organization and helps enhance company efficiency & growth!

                                  2. Review your cloud security contracts and SLAs

                                  In an event, SLAs and contracts are the only guarantees of service and course of assistance. 62.7% of cloud providers do not specify that customer data is owned by the customer, creating a legal grey area. Read through the terms and conditions, annexes, and appendices to ensure who owns the data and what happens if you terminate the services. Also, seek clarity on visibility into any security events and responses.

                                  3. Understand your partnership of shared responsibility 

                                  When you tie-up with a cloud service provider, you enter into a partnership of shared responsibility for security implementation. Understanding the shared responsibility involves discovering which security tasks you will handle and which your provider will handle. It is important to ensure transparency and clarity in your partnership of shared responsibility.

                                  4. Control employee access

                                  Implementing strict control of user access through policies will help you manage employees who attempt to access your Cloud services. Cloud security best practice starts from a place of zero trust. Afford user access to data and systems only to those who require it. To avoid confusion and complexity, create well-defined groups with assigned roles. This will allow you to add users directly to the group rather than customizing access for each employee.

                                  5. Secure user endpoints

                                  Since most of your users access your cloud services through web browsers, it is crucial to introduce advanced client-side security to keep it protected from exploits. Implementing endpoint security solutions that include firewalls, antivirus, intrusion detection tools, and more will help to protect your end-user devices. 

                                  6. Maintain visibility of your cloud services

                                  Remember, you cannot secure something that you cannot see. Using multiple cloud services across various providers and geographies can create blind spots in your cloud environment. Make sure you implement a cloud security solution that provides visibility of your entire ecosystem. You can then implement granular security policies to mitigate a wide range of security risks. 

                                  7. Implement a strong password security policy

                                  Strong password security may sound basic, but it is an important element in preventing unauthorized access. Have a strong and strict password policy. To defend against most brute force attacks, enforce a rule that users update their password every three months. You may also implement multi-factor authentication. This would require a user to add two or more pieces of evidence to authenticate his/her identity allowing you to trust your users while ensuring that they are authorized users. 

                                  8. Highest levels of encryption 

                                  Your data may get exposed to increased risk while sending it back and forth between your network and the cloud service. You must consider using your own encryption solutions for data, both in transit and at rest. Encryption keys will help you maintain complete control over your data. 

                                  Read more: 6 Proven Ways for Businesses to Combat Cloud Security Risks

                                  Cloud

                                  Don’t wait till it’s too late!

                                  You never know when a stealthy hacker could attack your business and make you go under. All organizations, independent of their size, can benefit from these best practices and improve their cloud usage security. 

                                  At Fingent, our custom software development experts go above and beyond to ensure that your business is hacker-proof and secure. If you need to discuss cloud security options, do not put it on the back burner! It could creep up on you and set your whole business afire, ruining your competitive edge and spelling doom for the future. Call our experts and discuss your options today. 

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                                    About the Author

                                    ...
                                    Vinod Saratchandran

                                    Vinod has conceptualized and delivered niche mobility products that cater to various domains including logistics, media & non-profits. He leads, mentors & coaches a team of Project Coordinators & Analysts at Fingent.

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                                      How to gain maximum value from technology investments for your business?

                                      The slow economy stemmed from the COVID-19 pandemic is forcing organizations to identify and cut all unnecessary costs. Unfortunately, technology investments also fall prey to these budget cuts. It happens when businesses invest in technology without adequate planning. 

                                      According to a survey, 29.2% of respondents holistically examine their technology usage while searching for efficiencies. It may mean canceling or delaying new projects and purchases or reducing or canceling maintenance and support contracts for existing investments.

                                      Research by Accenture reveals that while 47% of the companies are building their future growth strategies on mobility and technology, considering inefficient technology as one of the top hindrances to their growth. It is clear that IT-led innovation is the need of the hour, and 82% of companies are investing specifically in technology for improved growth.

                                      Simply put, now, it is crucial to improve the return on investment of resources, optimize costs, and select the right solution when making sourcing decisions.

                                      Read more: Navigate The Business Impact Of COVID-19 With These Hot Technologies 

                                      technologies

                                      Here, we share a few tips to help you gain full value from your technology investments.

                                      Ways to optimize costs

                                      Gartner reveals that optimizing costs is essential for businesses and is one of the best ways to control spending and attain cost reduction while maximizing business value.  

                                      Optimizing costs should take into account:

                                      • Automating and digitizing business operations
                                      • Simplifying and standardizing applications, platforms, processes, and services
                                      • Obtaining the best terms and pricing for business purchases

                                      While this means ensuring that technology investments generate the maximum possible value, it also means cutting costs and considering how each technology investment drives business value.

                                      Some technology may be expensive, but it doesn’t mean that it isn’t providing value to the organization. Expensive technology may already be optimized because of the value it generates, while inexpensive technology may be unused and wasted. Therefore, it is important to make the right decisions regarding purchasing hardware, software licenses, or cloud services contracts.

                                      Once you have identified and mitigated what you do not need and what you need, there are no more costs to reduce. It is time to look at how to optimize technology assets.

                                      Ways to get the most out of your tech investments

                                      Despite the cutbacks and search for savings, many organizations continue to invest in technology projects and accelerate their digital transformation initiatives. However, even with the economic slowdown coupled with pandemic-related uncertainties, organizations that have performed well during 2020 are looking to increase resilience by reducing risks and demanding shorter ROI periods on investments.

                                      That said, the key to maximize ROI is preparation. It is essential to know that you’ve selected the right solution and are ready for implementation. Several surveys done in the past suggest that the software chosen is rarely the reason for any IT project’s failure. And a few leaders even agree with this, revealing a lack of investment in preparation, project management, and implementation. Even the simplest of IT systems require some amount of work to install and configure. So, the more complex your environment is, the more careful you will have to be.

                                      Read more: 11 Practices Followed by Leaders to Build Resilience and Ensure Rapid Business Recovery 

                                      resilient leadership

                                      Key factors to consider while developing a technology strategy to improve corporate performance are:

                                      Investment profile: Your management team must identify your IT investment percentage (allocated to build significant capabilities) versus the foundational investment. Ideally, foundational investments should not be more than 40% of the total annual investments.

                                      Organization focus: You must identify whether a significant portion of your internal resources aims to drive innovation or growth. Also, find out if you have the proper operating processes in place to drive these investments.

                                      Tenure: You will have to figure out if your workforce has the right experience and skills to achieve the target.

                                      Investment economics: Move over traditional measures and instead identify newer ways to evaluate your projects and investments.

                                      A few technologies worth investing

                                      Following are some of the technologies worth investing in the present business scenario:

                                      White Paper
                                      Empowering New Business Technology To Boost Customer Satisfaction Download Now!

                                      Tips for getting maximum value from technology investments

                                      To get maximum value from your technology investments, you should:

                                      • Be prepared with clear objectives and outcomes. You must ensure that your vision aligns with that of the new technology vendor.
                                      • Ensure that you have people, processes, and governance for leveraging the technology when deployed, reducing the time to both value and ROI.
                                      • Identify and assess your data sources’ quality to develop appropriate metrics for accuracy and completeness of data and check for any improvements.
                                      • Invest in the implementation and system or process integrations to make sure they are carried out successfully. If you are using any third-party service provider for the implementation, ensure that you hire a reliable and trained team like Fingent.
                                      • Identify users and key stakeholders and invest in their time to maintain the system.
                                      • To reap benefits early in the project and demonstrate the value of initial investments, take a phased approach. Phasing could be by business unit, geography, or environment depending on the organizational structure and business goals. This will ensure that the project is manageable.
                                      • Provide both initial and ongoing training in phases to allow end-users to familiarize themselves with the features and functionalities they have learned about before undergoing further training. That said, make sure the new users are also appropriately trained.
                                      • Ensure that third-party consultants have completed their vendor training or certification programs before allowing them to use your tools. Also, check if you are using the latest version of the tool. If needed, arrange for additional training.

                                      Read more: Fingent Speaks: What it Takes to Build a Successful Digital Transformation Strategy 

                                      artificial intelligence

                                      Be smart with your tech investments

                                      With technology and digital transformation becoming more pervasive across all industries, technology investment can make a huge difference in winning or losing a business. By focusing on the tips discussed in this article, companies can maximize value from their technology investments.

                                      Technology wins only if it can appease users. A bad customer experience forces the customer to switch from vendor A to vendor B. Not only should you identify and invest in the right technology, but make an emotional connection to craft human experiences that drive customer satisfaction and differentiate you from your rivals. 

                                      View Infographic
                                      Business technologies to boost customer experience and satisfaction! View Infographic Now!

                                      Fingent top software development company helps you make a fortune out of tech investments by helping you leverage the latest technology trends. Our business technology consulting services focus on helping businesses tackle technology problems, attain business objectives, and derive value from tech and IT investments. Chat with an expert to learn more. 

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                                        About the Author

                                        ...
                                        Tony Joseph

                                        Tony believes in building technology around processes, rather than building processes around technology. He specializes in custom software development, especially in analyzing processes, refining it and then building technology around it.He works with clients on a daily basis to understand and analyze their operational structure, discover (and not invent) key improvement areas and come up with technology solutions to deliver an efficient process.

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